11 Crossing Ct. , Little Rock, AR 72205, United States
#26 of 63 hotels in Little Rock
Guests' ChoiceBased on 412 hotel reviews
8.2Cleanliness
8.8
Comfort
8.8
Location
9.1
Facilities
8.4
Staff
8.6
Value for money
8.5
Free WiFi
7.9
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End of dialog contentReviewed: 19 May 2024
Debra
United StatesFresh fruit for breakfast
Location was great. Near many restaurants and shopping.
Stayed in May 2024
Reviewed: 13 May 2024
Taylor
United StatesI know it's early season pool was not heated and splash pad did not work that was the only boo
Good selection it was in the lobby coffee was hot area was kept clean all food tasted wonderful and Carol from the front desk was supremely friendly
Stayed in May 2024
Reviewed: 30 March 2024
Kasey
United StatesVery nice room. It was close to restaurants and a Walmart. The staff were nice and breakfast was good .
Stayed in March 2024
Reviewed: 26 March 2024
Andréia
United StatesThe pool water was cold.
Breakfast was good. Beds were comfortable.
Stayed in February 2024
Reviewed: 15 March 2024
Abbigail
United StatesCold pool water from heater not working and the sprinklers weren’t working. Elevator had lots of glitches kept answering the elevator call mid ride. Also has nothing to do with hotel but unsupervised kids and smell of marijuana was all throughout the hotel
I loved the breakfast and I loved the bed.
Stayed in March 2024
Reviewed: 9 March 2024
Savannah
United StatesProperty was close too food and all the amenities we needed! Staff was quick to switch our rooms when one of our AC units weren’t working.
Stayed in February 2024
Reviewed: 5 November 2023
Jaime
United StatesAir conditioner was loud and didn't seem to cool very well. With our group of travelers in other rooms. They had the same comment. Seemed like front staff wasn't at front desk a lot of the time. Had to wait a while to make a purchase. Probably stay at another hotel next time.
Location is good for where I needed to be, just outside of maumelle. Morning breakfast is normal what other hotels offer. Did like they had a conference room at hotel, main reason I was there. We had a private event.
Stayed in October 2023
Reviewed: 5 October 2023
Brandy
United StatesI wasn’t a fan of the price differential.
The hotel was clean and the African American young lady at the front desk was super helpful and nice.
Stayed in October 2023
Reviewed: 19 July 2023
Yvonn
United StatesGentleman checking us in was rude. I asked for an ADA friendly room (mobility challenged with a cane and dragging leg 1/2 the time) he said they are all the same. He put us far from the entrance on the third floor. Walking hurts most of the time. We learned there are handicap rooms where people don’t have to risk falling to shower. We asked for blankets (2) one for each bed, he refused, only gave 1 blanket because other people might need them for pull out bed. Told him about gross trash (used Qtip) someone left on hand sanitizer in elevator. He said he’d take care of it. 3 hours later, still there. The pool area is nice, not sure it had been cleaned. The bottom was grainy and the water looked cloudy.
Quiet spot. Room was nice and clean. Breakfast was nice, more than continental breakfast. Hotel close to dining. Most of the staff at the front desk were quite friendly. House keeping staff very nice too - she did take my blanket when changing bedding. (Lol I was cold!)
Stayed in July 2023
Reviewed: 12 July 2023
Andrea
United StatesNot enough lights in the parking area.
Huge rooms and was very clean.
Stayed in May 2023
Reviewed: 21 May 2023
Ms
United StatesThe back door was broken and never locked and the overgrown tree blocked your view for safe crossing of the parking lot
Everything and Constance was great
Stayed in April 2023
Reviewed: 13 May 2023
Ruth
United StatesShort of staff
Location
Stayed in May 2023
Reviewed: 18 April 2023
Diane
United Statesnothing
in a good location with restaurants, clean, good breakfast.
Stayed in March 2023
Reviewed: 2 April 2023
Philip
United StatesWater park was not working, pool water was cold and cloudy. Also no towels.
Everything was great, I picked this hotel for the kids water park on the inside with an inside pool.
Stayed in March 2023
Reviewed: 2 April 2023
Patrick
United Statesthe indoor pool was not at all warm, and the room smelled like mildew. there was actually a part of the carpet that was wet when we entered.
rooms were spacious, and the free breakfast was good.
Stayed in March 2023
Reviewed: 28 March 2023
Elisha
United StatesI honestly didn't care for this hotel. This was our 3rd hotel in a 9 day vacation and it was by far the worst. The pool area had trash in it and the smell of the chemicals made your eyes water. The spray park they advertise they have doesn't work and was told it hasn't in a long time. The breakfast was very basic and didn't even offer fresh fruit. The room needed a deep cleaning and some updating. The carpet had many large stains. The bathroom had carvings in the sink area. Very loud as in people running up and down the halls all hours of the night. The gentleman who worked the evening wasn't very polite. I probably wouldn't stay at this location again.
The hotel was in a nice area that had many restaurants and shopping centers.
Stayed in March 2023
Reviewed: 27 March 2023
Franices
United StatesThe splash pad did not work and they didn't tell you that you would not be refunded or compensated they had a note when you first come in stating that the splash pad was not working
Breakfast was good the kids loved it they love that you can make your own waffles
Stayed in March 2023
Reviewed: 27 March 2023
Franices
United StatesThat they didn't tell you that the splash pad was not working and you want get get compensated or a refund for the splash pad not working it was being renovated
Breakfast was good kids loved that u could make ur own waffles
Stayed in March 2023
Reviewed: 24 March 2023
Christal
United StatesWas very disappointed that the pool toys was not working.
Stayed in March 2023
Reviewed: 21 March 2023
Elizabeth
United StatesThe pool was too cold
The beds were comfy
Stayed in March 2023
Reviewed: 14 March 2023
Ms
United StatesThe light in our bathroom flickered when it felt any vibration, such as a door shut or if you bumped the wall. The light would flicker. The rear exit door did not lock, nor was it secure the entire time we were there. The tree on the walkway was so overgrown that we had to walk all the way around it, making you walk in the mud because the ground was wet. These were just small things the hotel could do up keep on to make it more secure and efficient for the guests. Other than that, it was a great stay for the price, location. The pool entertainment area was clean, and the toddler area did not work. But all else was okay.
We loved the beds, the staff that welcomed us was phenomenal, our housekeeper Ms. Hernandez was exceptional. Thank you she was right on time. The man who welcomed us in could have been a little more friendly, but hey. Over all the night, attendee was there she was great even Saturday her energy was very welcoming and she did not disappoint. My apologies for no names. But we were moving so fast, it completely slipped my mind to write them down.
Stayed in March 2023
Reviewed: 13 March 2023
Kyra
United StatesThe little market place should update to take credit cards.
Didn't eat breakfast. But family members said it was nice. Location was great, a lot of restaurant's and main attractions close,
Stayed in March 2023
Reviewed: 21 November 2022
Stacie
United Statessafe and well lit.
Stayed in November 2022
Reviewed: 27 September 2022
Moore
United StatesArrived late due to family function. Upon arrival front desk worker wasn't the friendliest person. Could be the late arrival but just did not feel welcoming.
Clean facility and room. Comfortable bed
Stayed in September 2022
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