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Reviews of Comfort Suites McAlester 3 stars

650 South George Nigh Expressway, McAlester, OK 74501, United States

#13 of 15 hotels in McAlester

Guests' Choice

Review score

Based on 149 hotel reviews

6.0

Score breakdown

  • Cleanliness

    6.5

  • Comfort

    6.8

  • Location

    7.4

  • Facilities

    6.3

  • Staff

    7.8

  • Value for money

    6.8

  • Free WiFi

    7.5

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Showing 1 – 25

  • Reviewed: 8 March 2024

    7.0
    It was good, but our room didn’t get cleaned for the days we stayed
    • Family with young children
    • King Suite with Accessible Tub - Accessible/Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Very good location

    Stayed in March 2024

  • Reviewed: 1 March 2024

    6.0
    Pleasant
    • Family with young children
    • King Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Clean, good staff

    Stayed in February 2024

  • Reviewed: 29 November 2023

    5.0
    Dirty floors in room, trash under bed
    • Leisure trip
    • Couple
    • Suite with Two Queen Beds - Accessible/Non-Smoking
    • Stayed 1 night

    Breakfast was out of any meat such as sausage or bacon. Eggs were tasteless egg like saucers/pancakes. No fresh fruit. Chairs terrible worn - loses eye appeal to eat in dining area.

    Beds were comfortable

    Stayed in November 2023

  • Reviewed: 28 November 2023

    5.0
    Not our 1st time. It is a value but carpets are really getting worse.
    • Leisure trip
    • Couple
    • Suite with Two Queen Beds - Accessible/Non-Smoking
    • Stayed 2 nights

    The carpeting was absolutely nasty! Large stains on it and something that was red between the beds. Also, it wouldnt hurt to dust once in a while.

    The waffles were good. There was adequate parking.

    Stayed in November 2023

  • Reviewed: 16 November 2023

    5.0
    Staff was friendly, hotel is run down.
    • Leisure trip
    • Family with young children
    • Deluxe Queen Suite with Two Queen Beds - Non-Somking
    • Stayed 1 night
    • Submitted via mobile

    The water did not shut off in the shower room 221. It’s so run down and the electric plug for the microwave/coffee pot in room 219 was inop and sparking. Also no cover on that outlet.

    The staff was super friendly. The facility was pet friendly.

    Stayed in November 2023

  • Reviewed: 16 October 2023

    5.0
    Room was good value
    • Leisure trip
    • Couple
    • Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    Free breakfast had limited choices and poor quality. Cold cereal was stale

    Large sized room

    Stayed in October 2023

  • Reviewed: 9 October 2023

    7.0
    It was okay. I will stay again.
    • Leisure trip
    • Couple
    • King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    ThereWas only a full sheet on the bed no full covers. We about froze to death. You needed more than one waffle machine. One of the bagel toasters didn’t work and the other one was worn and you couldn’t tell how much you were toasting a bagel.

    It was okay.

    Stayed in October 2023

  • Reviewed: 24 September 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Suite with Two Queen Beds - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    I liked that the front desk changed our room as soon as we told them that the ceiling was falling in above the window and had rained in our room and the floor was soaked. But once we go in our new room we smelled a funky odor so we searched to room to find that someone had left a row of empty beer cans in the dresser drawer up against the front of the drawer. So we took those to the front desk and gave them to her. She wanted to know what we wanted her to do with them. I told her I didn't care what she did with them I just didn't want them in the dresser of our room. She was surprised. My husband had to show her the picture. She wanted a copy to send to the gm. But it made us wonder what else was not cleaned in the room. To sum this up the night staff was really great and helpful. Can't say as much for the morning staff.

    Stayed in September 2023

  • Reviewed: 25 August 2023

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Suite with Two Queen Beds - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    They need to post the pool is not working. Room/bathroom was not good and clean.

    Stayed in July 2023

  • Reviewed: 21 August 2023

    7.0
    it was ok paid for a pool but no pool
    • Leisure trip
    • Couple
    • Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    we picked the hotel to relax by the pool. the pool didn’t have any water in it.

    location to main road was good. food places near by.

    Stayed in August 2023

  • Reviewed: 6 August 2023

    7.0
    Nice room for the price but the hotel as a whole appears dirty and damaged.
    • Leisure trip
    • Couple
    • King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Everything outside the room was slightly damaged and/or dirty.

    The room was clean and comfortable.

    Stayed in August 2023

  • Reviewed: 30 May 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The location only one way rd plus pool closed didn't say that online when ordered room. We only got that room because it had a pool but it was closed on memorial weekend of all weekends.

    The breakfast was good

    Stayed in May 2023

  • Reviewed: 8 May 2023

    5.0
    The stay was ok as it was only for one night and probably relevant to the price we paid
    • Leisure trip
    • Family with young children
    • King Suite with Accessible Tub - Accessible/Non-Smoking
    • Stayed 1 night

    The bathroom was in need of a major overhaul and the bath was unclean and had marks on the floor

    The staff were very friendly and the main room was clean and ok. Main reception area looked fine and the hotel was easy enough to find.

    Stayed in May 2023

  • Reviewed: 13 February 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • King Suite Ground Floor - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    No ice, TV remote wasn't synced to TV. Desk clerk was no help.. Facilities were great, service was a minus

    Stayed in February 2023

  • Reviewed: 23 January 2023

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    as soon as we got the walked in the room the top lock on the door broke. We were not moved to another room, couldn’t get fresh trash bags. 2nd shift worker, with the nose rings and bleached hair was super rude, and condescending.

    location is good

    Stayed in January 2023

  • Reviewed: 28 September 2022

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Hallway walls in disrepair with drywall pieces everywhere. Dark lighting in Hallway with several rooms with doors not secured.

    Checking in was easy, beds comfortable and Pet friendly

    Stayed in September 2022

  • Reviewed: 6 September 2022

    7.0
    But overall the experience was a 6/10!
    • Leisure trip
    • Family with young children
    • King Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Didnt like the fact the POOL wasnt available for our stay!

    Like the fact it was close to eating places!

    Stayed in September 2022

  • Reviewed: 14 August 2022

    6.0
    wouldn’t stay there again.
    • Leisure trip
    • Solo traveller
    • Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    they were in the midst of updating, so there were holes in the walls, the wallpaper in the hallway was peeling off, the bathtub/shower was unappealing. the hallways were dark. there was nowhere decent to eat within walking distance. the room was not real clean. the location was not very nice.

    the ladies were very nice when I got there. they let me park my motorcycle under the portico. the breakfast area was clean.

    Stayed in August 2022

  • Reviewed: 18 July 2022

    5.0
    Passable
    • Leisure trip
    • Couple
    • King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The bed was hard, and the hotel looked like it was falling apart. I have stayed at Comfort Inn hotels in lots of cities in several states and this was the worst one.

    The staff were very nice and accommodating. The AC worked really well

    Stayed in July 2022

  • Reviewed: 6 July 2022

    5.0
    meh
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    not very clean…..pullout couch in our room had cookie pieces in it. Also went to lobby to get a sheet for it and they could not get into the linen closet.

    ok for a quick stay

    Stayed in July 2022

  • Reviewed: 3 July 2022

    7.0
    Nice room.
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Air conditioner in room 319 made a loud noise throughout the night. Couldn’t sleep because of the noise. Toilet was very low & difficult for my elderly Mother to use. TV remote only controlled channels. Had to use buttons on tv to turn on/off and control volume.

    Suite was roomy & clean. Bathroom was clean. Staff efficient, friendly & professional.

    Stayed in July 2022

  • Reviewed: 20 June 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Queen Suite with Two Queen Beds - Non-Somking
    • Stayed 2 nights
    • Submitted via mobile

    Nothing major. The hotel is under construction, so we weren't being picky.

    Location and friendly staff

    Stayed in June 2022

  • Reviewed: 19 June 2022

    5.0
    I probably would not recommend staying there. Sounds like lots of issues with booking online.
    • Leisure trip
    • Couple
    • King Suite - Non-Smoking
    • Stayed 1 night

    Room 224 definitely needed a very good scrubbing. Floors were dirty in bathroom behind the door. Dust was on top of TV cabinet, along with an inch of dust behind tv and all of the furniture. I booked online, and our room was not available when we got there, was double booked. Went from a king suite to a double

    Did not stay for breakfast, Sierra was very helpful when checking in. Our room that we booked was actually double booked, and she did find us a room for the night.

    Stayed in June 2022

  • Reviewed: 13 June 2022

    6.0
    Overall my stay was comfortable and suited most of my needs.
    • Leisure trip
    • Family with young children
    • King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    One of the reasons I chose this hotel was for the pool and it was closed. Didn't look like it had been open for years. Also the outside looked kind of rough and needed better lighting at night.

    The staff were very helpful and polite. The room was spacious and bed was comfortable. Breakfast was pretty good as well.

    Stayed in June 2022

Showing 1 – 25

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