3901 Southwest 117th Avenue, Kendall, FL 33175, United States
#11 of 11 hotels in Kendall
Guests' ChoiceBased on 284 hotel reviews
8.2Cleanliness
8.4
Comfort
8.5
Location
8.4
Facilities
8.3
Staff
8.7
Value for money
7.9
Free WiFi
8.0
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End of dialog contentReviewed: 9 April 2023
Christian
Spainwifi signal
Stayed in April 2023
Reviewed: 7 April 2023
Madeleine
United StatesNothing at all.
The bed was super comfortable . The room was big and very clean
Stayed in April 2023
Reviewed: 18 March 2023
Maxime
Canadathe smell in the room (cleaning products smells very strong there), classic basic hotel, I really didn’t like that everything was disposal dishware for breakfast
nice pool, great staff
Stayed in March 2023
Reviewed: 11 March 2023
Shannon
United StatesHotel was a little worn and rooms needed renovating.
Stayed in March 2023
Reviewed: 2 January 2023
Raenequa
United StatesNothing.
The hotel was conveniently right around the corner from the venue. The staff were friendly & accommodating.
Stayed in January 2023
Reviewed: 11 December 2022
Grisel
US Virgin Islandsclean
Stayed in December 2022
Reviewed: 17 November 2022
Llc
United StatesPrice of inflation
Just loved it
Stayed in November 2022
Reviewed: 17 November 2022
Marquita
United StatesThe reception staff is unbelievably incompetent, rude, and unprofessional. I will never stay here again, and would not recommend anyone else stay here either. In addition, the water was off/ not working for at least 75% of our stay. When the water was working, my family and I had to shower with cold water. The entire Latino staff is not black people friendly at all, and claim to not know English well until money is involved… then they become fluent in English language. They overcharge for everything, and try to get over on their guests. You would think these people would be happy to have a job. Save yourself the frustration, and book elsewhere.
The pool area was nice
Stayed in November 2022
Reviewed: 7 November 2022
Araceli
United StatesI have nothing bad to say about the property.
It was close to everything we wanted to do. it was super clean.
Stayed in November 2022
Reviewed: 27 October 2022
Richard
United StatesJust ok
Stayed in October 2022
Reviewed: 2 October 2022
Jonathan
United StatesThe morning shift that was checking me out
Veronica that checked me in was so warm and welcoming!
Stayed in September 2022
Reviewed: 7 August 2022
Renzo
United Stateseverything
great
Stayed in July 2022
Reviewed: 16 July 2022
Helen
United KingdomBreakfast was very poor. Very limited choices. No real member of staff to answer questions.
Size of the room was good. Not noisy.
Stayed in June 2022
Reviewed: 8 July 2022
Ernesto
United StatesThey didnt clean room No changes towels Breakfast didnt good
Localtion Room spacieus
Stayed in July 2022
Reviewed: 7 July 2022
David
United Kingdomwas like being in a time warp from 70’s. very tired decor and room. bedding was clean which was good.
Not too much re the actual property, staff were very nice though.
Stayed in July 2022
Reviewed: 6 July 2022
Greg
United StatesHad to wait 30 min for the room to be cleaned . And the young man at the counter did smile or even make eye contact with me. Unpleasant feeling.
Location my old neighborhood and it had night security.
Stayed in July 2022
Reviewed: 3 July 2022
Karla
United Stateseverything was dirty and outdated
they didn’t have maid service
Stayed in July 2022
Reviewed: 19 June 2022
Milagritos
United Statesnothing
everything
Stayed in June 2022
Reviewed: 14 June 2022
Daisy
United StatesHad no maid service on weekends and the breakfast wasn't worth it
The location
Stayed in June 2022
Reviewed: 13 June 2022
Ines
United StatesOnce again I used this site and once again, very satisfied. I returned not for convenience of location, rather because they were very nice when my father was ill and I was desperately looking for a place to stay near his hospital. So of course, each time I visit Miami I stay here. Thank you to the manager and staff who are always very nice.
Stayed in June 2022
Reviewed: 12 June 2022
Isabel
United Stateslocation, staff
Stayed in June 2022
Reviewed: 10 June 2022
Rigoberto
United Statesthat we stayed 9 nights & the room didn’t get clean not once! we had to ask for trash bags to pick up the trash ourselves & put it on the hallway for them to take it.
Stayed in May 2022
Reviewed: 25 May 2022
Maria
United StatesI did not like that the room was not cleaned in /during my stay, and I had to ask housekeeping for towels and toiltries.
Stayed in May 2022
Reviewed: 23 May 2022
Stefan
Czech RepublicThere was no room service. No bedding change, no room cleaning for 6 days, no new towels, no trash ben empty. Hotel management told me that they no personal capacity and want me to redirect to Booking.com to claim as Booking.com didn't provide correct information. During two weeks we stayed in two comfort suites Miami , but the difference is unbelievable. Worst experience are with booking.com as we call to claim regarding all above. Booking rejected to take responsibility even on booking.com was no info that hotel don't provide the room service. Call center operator promised us to give us 15% refund as good Gestion to genius 3 customer. But even this didn't happen. I will start changing my hotel bookings and stop using Booking.com in the future as they don't inform properly and also there was lies from operator.
NOTHING
Stayed in May 2022
Reviewed: 19 May 2022
Leslie
CanadaThe washroom fan was loud.
The staff was amazing. Room was large and clean. Close to Tamiami venue and easy to find.
Stayed in May 2022
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