12570 Jefferson Avenue, Newport News, VA 23602, United States
#3 of 41 hotels in Newport News
Guests' ChoiceBased on 1346 hotel reviews
8.5Cleanliness
8.8
Comfort
8.9
Location
9.1
Facilities
8.6
Staff
8.9
Value for money
8.5
Free WiFi
7.9
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End of dialog contentReviewed: 29 November 2023
Mark
United StatesParking.
Clean and quiet room. breakfast was good .
Stayed in November 2023
Reviewed: 29 November 2023
Toya
United Statesnothing
the room size and amenities the breakfast
Stayed in November 2023
Reviewed: 25 November 2023
Will
United StatesThe pillows sucked. I think I wouldve had a better night's rest if it wasn't for the pillows. I couldn't sleep
The room was much better than I expected honestly. It was very spacious and the comfortable.
Stayed in November 2023
Reviewed: 21 November 2023
Kolde86
Abkhazia, GeorgiaThe room was very clean.
Stayed in November 2023
Reviewed: 20 November 2023
Beth
United StatesGreat location. Clean spacious rooms. Comfortable beds. Decent breakfast
Stayed in November 2023
Reviewed: 17 November 2023
Bryan
United StatesI would have liked it if there was a shower wand in the bathroom instead of just a fixed shower head. More healthy options at breakfast would also have been nice.
Easy access from the freeway and from the airport. Plentiful parking in a safe area. Fast check-in with a pleasant front desk staff member. Clean and spacious rooms with a tasty breakfast and lots of coffee.
Stayed in November 2023
Reviewed: 17 November 2023
Gruchow
United StatesRaucous people in the gym. The men had no regard that they were disturbing other guests.
Clean and comfortable. Great location near Mary Immaculate Hospital where I had day surgery.
Stayed in November 2023
Reviewed: 15 November 2023
Jeffrey
United StatesNo complaints
Beautiful lobby, clean and nicely laid out rooms. Furniture, perhaps a little outdated and worn but not too bad
Stayed in November 2023
Reviewed: 12 November 2023
Edna
United StatesIf the beds were softer king size
Clean breakfast was good liked location
Stayed in November 2023
Reviewed: 9 November 2023
Barbara
United StatesEverything was perfect, I especially loved the hospitality of your front desk worker, she made you feel right at home, not just to me, but everyone I saw come and go out the door
Stayed in November 2023
Reviewed: 9 November 2023
Quiona
United StatesWe enjoyed our stay. The facility was very nice and the staff was friendly. I also felt very safe there as well.
Stayed in November 2023
Reviewed: 7 November 2023
Nesha
United StatesI Didn't Go To The Indoor Heated Pool. Was To Busy Sleeping Like A Baby In The Kings Suite.
This Place Was Great. Easy To Find And Also Red Lobster & Olive Garden Are In The Same Parking Lot As The Hotel Location Which Is Nice. The Hotel Was Very Clean No Issues. We Had Enough Of Everything. The Staff Are Amazing ! They Make You Feel Welcomed & Very Home Like. I Would Definitely Book Again.
Stayed in November 2023
Reviewed: 7 November 2023
Heather
United StatesThere isn't much to not like about this hotel. I've always been satisfied with my stays here.The heater in my room wasn't working my first night there but they were very prompt about replacing it first thing the next morning.
As always Amy at the front desk was amazing! She is so friendly and helpful. The staff hosting the breakfast area and all of the housekeepers and maintenance man that I spoke with were very nice as well.
Stayed in November 2023
Reviewed: 7 November 2023
Karen
United StatesAmy at the front desk was awesome with our girls we definitely loved her. We will definitely be going back there. The pool was open and warm the room was excellent
Stayed in November 2023
Reviewed: 5 November 2023
Sierra
United StatesEverything the place was very clean n everyone was very nice it was just like the picture
Stayed in November 2023
Reviewed: 3 November 2023
Kashonda
United StatesThe breakfast lady didn’t smile and was rude
Very clean and beautiful rooms
Stayed in October 2023
Reviewed: 3 November 2023
Jammie
United StatesOffer earlier check in. A small safe for valuables. Improve water pressure for shower.
The room was very neat, clean, and looked new (furniture, carpet, curtains, bathroom). My location was quiet. The breakfast offered a variety of choices. Check in was easy.
Stayed in October 2023
Reviewed: 2 November 2023
Tony
United StatesNothing.
Close to a variety of shops, restaurants, and stores.
Stayed in October 2023
Reviewed: 2 November 2023
Amber
United StatesThe cleaning staff was loud outside my room very early and was very annoyed by not being considerate about tired travelers
The staff was excellent and the room was comfortable
Stayed in October 2023
Reviewed: 30 October 2023
Christina
United Statesn/a
Clean and comfortable.
Stayed in August 2023
Reviewed: 30 October 2023
Christina
United Statesn/a
Clean and comfortable. Friendly staff.
Stayed in October 2023
Reviewed: 29 October 2023
Donna
United StatesBreakfast could be a little better
Location
Stayed in October 2023
Reviewed: 25 October 2023
Jean-louis
FranceNothing
Everything was good. The room was big enough and the bed was comfy. It was quite quiet. The staff was pleasant and nice
Stayed in October 2023
Reviewed: 24 October 2023
Adam
United StatesOne of the elevators was not working.
Everything was so clean. The bed and pillows were super comfortable. When we came in at night, after a long day at Busch Gardens, we were welcomed at the front desk by a smiling and friendly person. Our stay was great!
Stayed in October 2023
Reviewed: 23 October 2023
Thomas
United StatesUS flag outside needs to be replaced
Everything
Stayed in October 2023
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