12570 Jefferson Avenue, Newport News, VA 23602, United States
#3 of 41 hotels in Newport News
Guests' ChoiceBased on 1351 hotel reviews
8.5Cleanliness
8.8
Comfort
8.8
Location
9.1
Facilities
8.6
Staff
8.9
Value for money
8.5
Free WiFi
7.9
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End of dialog contentReviewed: 28 April 2024
Kyndra
United StatesVery friendly and helpful staff.
Stayed in April 2024
Reviewed: 27 April 2024
Pitic
United StatesOk
Ok
Stayed in April 2024
Reviewed: 19 April 2024
Warner
Abkhazia, GeorgiaCleanliness and location
Stayed in April 2024
Reviewed: 16 April 2024
Tiffany
United StatesCoffee was terrible! In room and in lobby! Awful. The room could use some updating. The water pressure was terrible and water luke warm
Location was great. Front desk was kind Room was clean and housekeeping was nice
Stayed in April 2024
Reviewed: 11 April 2024
Ymapps
United StatesEverything was awesome
After traveling over 14 hours to get to Virginia from Florida we were super tired upon arrival and was ready to check k in and settle down! We were met by Friendly staff and a warm clean Environment and Rooms!! The rooms were very well clean and Beds are so comfy!!! There are tons of food places and a Walmart down Jefferson which was so convenient! The Breakfast bar was a plus and we were met with some of the Most caring staff I have ever experienced at a hotel!!! They over met our expectations! I have a Daughter Named (Patient) Who traveled with me and when asked what was her favorite part about our trip, she said it was the kindness that one of the afternoon front desk workers showed her and that it blessed her so much she was literally in tears talking about it! To that lady........Thank you so much for the love and kindness that you showed my daughter! We are forever grateful and Pray Gods blessings upon you!!!! God used you to show her yhere is purpose in her life and there is people in this world that still shows love and kindness!!! Thank You!
Stayed in April 2024
Reviewed: 10 April 2024
Rashide
United StatesGood rooms nice and spacious
Stayed in February 2024
Reviewed: 9 April 2024
Candy
United StatesThe pool was disgusting. Breakfast was not good at all
The rooms were nice. Bed very comfortable
Stayed in April 2024
Reviewed: 7 April 2024
James
United StatesElevators could be tad slow when waiting for them
Room was very clean and tidy
Stayed in April 2024
Reviewed: 6 April 2024
Tywana
United StatesParking is not always feasible. When I asked where to park since all the spots were taken, the front desk gentleman didn't have an answer. I asked if we were allowed to park in the adjacent lot, he said that we would have to park at our own risk!
The cleaning staff helped to maintain a clean room. We were able to get everything we requested from the staff (ie. tissue or extra towels). The breakfast staff was extremely helpful and the food was delicious.
Stayed in April 2024
Reviewed: 6 April 2024
Billie
United StatesShower was a little on the cooler side
Room was a great size for family of 4
Stayed in April 2024
Reviewed: 4 April 2024
Jacquelyn
United StatesAn extra towel rack in bathroom would have been nice, but we had everything we need
Location, great breakfast and water and comfortable
Stayed in March 2024
Reviewed: 3 April 2024
Matthews
United StatesI cannot remember the woman name at the front desk. She was very nice and polshe was able to upgrade my room. A room was beautiful and comfortable. Relaxing very clean. The whole property was. We had a birthday party to go to and was only nine minutes away on the same road That our hotel was on.
Stayed in March 2024
Reviewed: 31 March 2024
Green
United StatesThe cleaning staff asked us when we were leaving several times
Great location, clean, comfortable room.
Stayed in March 2024
Reviewed: 31 March 2024
Clarice
United StatesThe only reason I gave it an 8 instead of 10 was because of the constant smell of cigarettes that I smelled In our room. I believe that they were smoking right under our window so next time I will get a room on the other side to eliminate that.
This is my second stay here and I honestly wouldn't stay anywhere else when I come in town. It's always clean. Beds are comfortable, and breakfast is always good.
Stayed in March 2024
Reviewed: 30 March 2024
Dannica
United StatesProperty was clean Had a cozy atmosphere
Stayed in March 2024
Reviewed: 29 March 2024
Airion
United StatesThe price
Stayed in March 2024
Reviewed: 28 March 2024
Sharonda
United StatesEverything was perfect
The location is Great! Very convenient for me. Nice and quiet and Beautiful!
Stayed in March 2024
Reviewed: 27 March 2024
Shay
United StatesN/a
Everything
Stayed in March 2024
Reviewed: 25 March 2024
Degraff
United StatesCoffee was often available.
Stayed in March 2024
Reviewed: 13 March 2024
Deanna
United StatesN/S
Inviting lighting, clean floors outdoors and indoors.
Stayed in February 2024
Reviewed: 11 March 2024
Faith
United Statesits in a central location has restaurants and stores right in the middle of of everything in newport news virginia
Amy was amazing the minute you walk thur the door she is happy so nice and sweet it like your at home that why this is the 2nd trip in less then a month they have breakfast and its in a great location restaurant and stores it a great place to stay home away from home
Stayed in March 2024
Reviewed: 6 March 2024
Diane
United StatesParking was limited and no water pressure! Hard time rinsing hair. Our room was right where people smoked and talked all throughout the night. Kept waking me up.
The breakfast was good to have. Proximity to airport and friend’s house.
Stayed in March 2024
Reviewed: 29 February 2024
Michael
United StatesThe property had a real hospitable vibe
Stayed in February 2024
Reviewed: 28 February 2024
Laverne
United StatesStaff excellent
Stayed in January 2024
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