17 West 445 Roosevelt Road, Oakbrook Terrace, IL 60181, United States
#7 of 10 hotels in Oakbrook Terrace
Guests' ChoiceBased on 209 hotel reviews
6.6Cleanliness
7.3
Comfort
7.4
Location
7.9
Facilities
7.2
Staff
7.6
Value for money
7.0
Free WiFi
8.4
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End of dialog contentReviewed: 16 April 2024
Faheem
United StatesSome services
Location
Stayed in April 2024
Reviewed: 16 February 2024
Mcfadden
United StatesThe caulking around bathtub had black mold. No other issues.
Breakfast was excellent. The hotel was located close but not too close to what I wanted to do in the area. Plenty of room to relax in the room.
Stayed in February 2024
Reviewed: 9 January 2024
Jennifer
United StatesRoom motion lights were annoying. Could not turn them off.
Stayed in December 2023
Reviewed: 28 December 2023
Thomas
United StatesNo pool water went out with notice doing some type of repair
Breakfast the location clean room siz
Stayed in December 2023
Reviewed: 31 May 2023
Darice
United StatesWhen another room flushed their toilets it was way too loud in my room it was consistent. The elevators are extremely slow.
The staff/breakfast is awesome!
Stayed in May 2023
Reviewed: 18 April 2023
Boose
United StatesThe front desk svad was rude and the amenities closed too early the pool the laundry the work out room closed at 8. The door to the outside didn't lock and the light switches in the room are the worst
The security
Stayed in April 2023
Reviewed: 23 March 2023
Daniels
United Statesnoisy ceiling fan in the bathroom
location, peaceful, clean& friendly staff
Stayed in March 2023
Reviewed: 26 February 2023
Alexander
United StatesThe hotel needs to update the door key card systems on every door. They work about 10% of the time. I've stayed at this hotel many times over the years. Just key card locks are the problem.
Could offer more variety. Fresh fruits.
Stayed in February 2023
Reviewed: 2 January 2023
Franklinel
United StatesCigarettes stains
The room was nice, but notice that it was clean but there were cigarettes stains on the toilet the counter and jacuzzi. But overall the person who check me in was a delight and welcoming..
Stayed in January 2023
Reviewed: 30 December 2022
Jonathan
United Statessuite was not updated and things weren’t working properly
the location
Stayed in December 2022
Reviewed: 28 November 2022
Porsha
United StatesMy room had a stitch of sewage.
Breakfast was great
Stayed in November 2022
Reviewed: 19 October 2022
Madeline
United StatesOverall, the bathroom and sheets were spotless. However, there were several stains in the carpet in the living room. I didn’t feel comfortable walking around barefoot in the room. There were also obvious stains and small holes on the coverlet of the bed.
Staff was so friendly and helpful at the front desk. The rooms are spacious and the bed very comfortable! I felt safe and sound each evening, and it was quiet after hours.
Stayed in October 2022
Reviewed: 5 October 2022
Jermaine
United StatesThe toilet didnt flush
It was a nice room nice location only had one problem the toilet was broken and wouldnt flush
Stayed in October 2022
Reviewed: 26 September 2022
Simon
United StatesI want scrambled eggs for breakfast 😭
Stayed in August 2022
Reviewed: 17 September 2022
Pierre
United StatesBreakfast was going, great location for it
Stayed in August 2022
Reviewed: 8 August 2022
Jennifer
United Statesthat’s is very clean plp very friendly
Stayed in August 2022
Reviewed: 19 July 2022
Daniel
United StatesI was placed at a room that wasn’t clean as well as placed in a room so close to the roadway that I couldn’t sleep normally. Got little to no sleep. When I asked multiple times for another room they didn’t even check what was available and just said no
Stayed in July 2022
Reviewed: 24 June 2022
Shlena
United StatesThe bathroom was very small..
Breakfast was great, and the location was very good.
Stayed in June 2022
Reviewed: 17 June 2022
Sharlene
United StatesLarge enough accommodations and Jisela Renteria welcome us warmly , taking care of family needs ( 3 adults and an infant).
Easy in making reservations when storm deprived us of electricity.
Stayed in June 2022
Reviewed: 16 May 2022
Marquita
United Statesthe pool wasn’t available which was the main reason we was there was to swim
it was clean
Stayed in May 2022
Reviewed: 14 May 2022
Van
United StatesTemperature in the faciility was very warm. Thermostat in room was very hard to adjust.
Breakfast was good. Location was good, too
Stayed in May 2022
Reviewed: 25 April 2022
Tiffany
United StatesI didn’t get the room that I reserved and paid for when i arrived to the hotel and checked in the room I reserved and paid for wasn’t ready I paid for a double bed suit room with sofa and table
It was clean and sanitized
Stayed in April 2022
Reviewed: 8 March 2022
Stephanie
United StatesNothing really. They had everything I need.
Staff and customer service was exceptional. My room was clean and had what I needed for a nightly stay. Location was good too.
Stayed in March 2022
Reviewed: 19 February 2022
Ashley
United StatesPillows and sheets had stains. Couch had stains. Pool was open but Sauna was closed. Burns on carpet and smell of smoke through out hotel.
location.
Stayed in February 2022
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