The website needs to be updated to reflect that Resort Fee is now $40 (not the stated $30). I would also suggest that the website be more clear about what is included with this fee since it is actually value-added, I finally just called the hotel in advance to inquire.

Our first stay at a Conrad and this location is outstanding! The staff were all friendly and helpful, sharing tips and ideas and accommodating our additional requests. The room was very comfortable and larger than similarly priced rooms in the area. The entire facility was very clean and we also received cleaning service twice daily which was a nice surprise. This was one of the few times we felt like we actually "got something" for that additional Resort Fee charged by most vacation locations ---- we enjoyed the bikes and my husband even rode to the grocery store to restock our drinks and snacks mid-trip, the inclusion of beach umbrellas and lounge chairs was a huge win, along with towel service beachside and poolside. It was only a 15 minute ride from the airport and the overall location is very nice. It's within walking distance to some little breakfast places behind the Conrad, lots of delicious dinner locations, and a small market. Ride services arrived within minutes if you wanted to travel a bit further so we found it far more convenient not to have a car.

Stayed in April 2024

Restaurant service slow

Stayed in April 2024

The breakfast was in the restaurant adjoining the hotel and a la carte not a buffet.

The location is close to the beach.

Stayed in March 2024

I feel like I was charged for using items available for sale that I did not use Since I didn’t view the bill before leaving I was not able to question it

Stayed in February 2024

No complaints

Loved this hotel! Best birthday ever ❤️🏩 Best restaurants located inside and around the hotel. Hotel staff was awesome. Very Clean.

Stayed in December 2023

Nada

Everything! Location, rooms, pool, gym, spa, restaurants!!

Stayed in December 2023

Beautiful. Rooms lovely. Nice dining and good beach setup

Stayed in December 2023

Nothing

Amazing rooms

Stayed in December 2023

Location

Stayed in October 2023

Everything was great- no complaints

The Conrad was incredible. Friendly staff, specifically Nelissa, the beds were so comfortable, rooms clean, excellent size and our partial view of the ocean was great.

Stayed in October 2023

Prices are a little high for food

the beach view for you is my favorite part

Stayed in September 2023

The room was clean and beautiful. The restaurant on the location was absolutely brilliant

Stayed in October 2023

Lovely room. Nice breakfast restaurant. Hotel staff excellent. Restaurant staff a little less polished.

Stayed in July 2023

Beach chairs and beach towel access closing at 5pm is too early.

Great beachfront location. Great views from the room. Nice pool. Nice beach access. Friendly staff.

Stayed in September 2023

$45 a night parking is kinda high.

Everything! The location, the hospitality, the room, the view and the food. Truly a great experience. My family will definitely return.

Stayed in September 2023

Not that many common areas.

The location, in front of the beach, and the spaciousness of the accommodation.

Stayed in May 2023

 Valet

Location

Stayed in July 2023

The lobby and entrance are dim

It’s an upscale hotel, and it’s quiet . The decor and furniture are new and staff are polite and welcoming

Stayed in July 2023

Like I said the Lobby area is not big but it's cute. The hallways are a bit worn down. For the price you'd think they could keep up the carpet better.

Love this hotel! It's one of my favorite places to go too! The Lobby is small and not overly active but the resident rooms are worth it. I love the decor and layout of these rooms. Plus the kitchen with full fridge is awesome. Full beautiful views from multiple angles. I will definitely go back.

Stayed in July 2023

Big modern rooms. Excellent bar and adjoining restaurant.

Stayed in July 2023

Some young people biking like crazy, violating traffic laws.

The room was very good as well as beach and breakfast.

Stayed in June 2023

Would have like do have the choice to park our own car rather than valet, because of the cost. Restaurants were pricey!

Beautiful view from our room! They honored our request for a room that was higher up! The room itself was absolutely beyond our expectations!

Stayed in April 2023

Loud construction going on at times, not at the hotel. Remote to TV in the second room we stayed in did not work properly would only go up a few channels, then go back to the original channel is.

Nice clean large size rooms, excellent room, service, nice beach, free umbrella, and two beach chair rental per room, excellent breakfast. Expedient valet, parking, beach, just across the street, lots of shops and food places within walking distance.

Stayed in April 2023

It's the perfect family hotel. My congratulations to all the staff for their constant professionalism and kindness. What a spectacular stay. Would repeat every time.

Stayed in March 2023