950 New York Ave. NW, Northwest, Washington, DC 20001, United States
#6 of 152 hotels in Washington
Guests' ChoiceBased on 225 hotel reviews
9.0Cleanliness
9.4
Comfort
9.4
Location
9.6
Facilities
9.2
Staff
9.4
Value for money
8.6
Free WiFi
8.8
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End of dialog contentReviewed: 18 April 2024
Lea
United KingdomLifts where confusing
What a lovely hotel. Room was big and comfortable. It's just what was needed. Lifts situation to the rooms was a little confusing but once you remember it it's ok :) It was perfectly situated for my needs. Bar in the hotel is very good as well ;)
Stayed in March 2024
Reviewed: 5 April 2024
Tatiana
El Salvadorthe coffee in restaurant
great location and rooms!
Stayed in April 2024
Reviewed: 5 February 2024
Johnny
United StatesThe fact that you weren't able to experience the roof views in the off-season was a bummer. I thought I would be able to go out there even though the bar was closed. That was actually one of rhe main reasons why I chose the hotel for my trip.
The staff was amazing and helpful. Also, the location was perfect for my purpose of visiting, going to the NBA game, shopping, and dining out. Everything was in walking distance.
Stayed in February 2024
Reviewed: 31 January 2024
Nicole
United StatesValet parking was said to be 59.00 but it was actually 70.80 per night.
The rooms were beautiful and the customer services was top tier. Food in restaurant hotel was very good also.
Stayed in January 2024
Reviewed: 25 December 2023
Samara
New ZealandThere was nothing that I didn’t like and I would stay here again and 100% recommend this property.
Very friendly and inviting staff who always went out of their way to make you feel welcome and listened to. Very roomy and clean room with the most comfortable bed I have ever slept in at a hotel. Ever. Amenities were great, restaurant and bar was exceptional.
Stayed in December 2023
Reviewed: 20 December 2023
Rehab
BahrainNothing
Everything. Excellent hotel with excellent service, we loved the room size. The staff are all amazing and helpful. Also the hotel is very well situated close to all points of interest and shopping
Stayed in December 2023
Reviewed: 5 December 2023
Asia
United StatesThe texts from concierge and the Sakura Club.
Stayed in November 2023
Reviewed: 28 November 2023
Nakita
United StatesA broken ring light (makeup mirror) that was replaced with a broken mirror without light
Everything very esthetic
Stayed in November 2023
Reviewed: 13 November 2023
Maha
QatarNothing
Everything. The location is the most fancy area in Washington. Welcoming staff. Thank you for Noor at the reception, his welcome was amazing. Clean and nice rooms. Nice views. Breakfast is great too. The price was great for a 5 star hotel.
Stayed in November 2023
Reviewed: 5 November 2023
Juli
United StatesIt didn’t blow me away like other 5 star hotels. Didn’t have those extra special touches. No spa.
Good location near restaurants. Comfortable bed. Bar/restaurant area is pretty.
Stayed in October 2023
Reviewed: 10 October 2023
Benjamin
United StatesNothing...it was perfect
Sakura Room... friendly staff
Stayed in October 2023
Reviewed: 6 October 2023
Sika
United StatesMy room view
The hotel is in a prime location. Loved everything except for the room view. However I had a fantastic stay. Restaurant had a spectacular ambience and it’s probably one of my faves in the Dc area. Overall we had a great stay
Stayed in September 2023
Reviewed: 20 September 2023
Hubert
Poland-
Great selection, tasty food and nice staff!
Stayed in September 2023
Reviewed: 8 September 2023
Olufolake
United KingdomFront desk check out lady not requesting me to enter pin for my foreign card on check out even after I asked and initially claiming card had insufficient funds which was absolutely not the case, then calling us back out of the lift to do exactly that and not taking responsibility for her oversight. I don’t think it would be habitual but it suck out because the rest of the service was professional, thorough, seamless and friendly. A tad pricey but much, much, better value for money than the Conrad NYC.
Restaurant and in room dining manager and staff friendly and accommodating Everything else save for the below.
Stayed in September 2023
Reviewed: 30 August 2023
Lisa
United KingdomNothing not to like.
Everything. Especially the location.
Stayed in August 2023
Reviewed: 28 August 2023
Eugene
United StatesClub floor an excellent plus. Highly recommend
Stayed in August 2023
Reviewed: 27 August 2023
Lauren
United Statesvery nice staff great bars - in 3 Fl and rooftop
Stayed in August 2023
Reviewed: 21 August 2023
Caroline
United KingdomTurn down service was a bit hit or miss Requests to the room were slow or did not happen (possibly a language problem) What a shame the roof top bar is only open a few nights a week
Loved the room & bathroom Roof top bar
Stayed in August 2023
Reviewed: 12 August 2023
Aykut
Turkeythere is an open parking lot next to hotel but when we arrived valet acted like we MUST leave the car with them. They did not give proper answers about parking options and there was not concierge at the door (he came after a while). However, it is a nice hotel with good location.
they offered a discount coupon for breakfast. Restaurant is nice, a little small. Food is ok
Stayed in July 2023
Reviewed: 10 August 2023
Stephen
SingaporeThe wait for a table at breakfast was a bit long. Could have been made easy by offering a buffet option. The gym was pretty well equipped but some cheap basics like foam rollers and exercise bands would be good.
Great location - walking distance to the National Mall and museums
Stayed in August 2023
Reviewed: 9 August 2023
Jeffrey
United StatesTwo employees were great. One of them (male - middle eastern (?)) was on duty when I arrived at your motel. HE WAS EXCEPTIONAL during my ENTIRE VISIT!! He is an asset to your business. The female upstairs (also middle eastern (?)) was very helpful and friendly. Their actions go a long way for ensuring a pleasant stay - visit. The breakfast was good.
Stayed in July 2023
Reviewed: 2 August 2023
Nigel
United Kingdomnot getting into my room until 7 pm
did not have to expensive
Stayed in July 2023
Reviewed: 28 July 2023
Mary
IrelandThe location was excellent in City Centre Washington, steps away from all the major sights and the hotel staff were very friendly and unobtrusive. They went over and above to provide a small gift for my son's birthday. We loved our stay!!!
Stayed in July 2023
Reviewed: 21 July 2023
Ramiz
United Arab EmiratesNothing. Everything was perfect!
Great facility and location. Sakura club lounge was a great experience! Well done!
Stayed in July 2023
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