Elevators are small, and it takes so long to get where you need to go. Need to be on lower floors so you can take the stairs.The rooms are tiny.

Stayed in May 2024

There were only 2 elevators and during checkout they were extremely slow.

It was a nice clean and convenient hotel. Walking distance to bayside and close to cruise port.

Stayed in April 2024

The bathroom was incredibly small. The staff didn't speak English well so there was a little communication issue but it didn't have too much of an impact on our trip.

The location, bed, and view from our room was absolutely perfect. The on site restaurant had good food but the cost of the food felt a little expensive and we didn't noticed they include gratuity so we double tipped on the first and second bills. I also appreciated having the service in the lobby to provide a ride to the cruise port and from the cruise port to the airport. The price was right!

Stayed in April 2024

One out of 2 elevators was down for 2-3 days out of our 4 days stay. On 3rd day air conditioning was down for more than half a day. At times Room service was not proper, they were not keeping tea bags, creamer etc on daily basis, we had to tell them.many times. Beds are too high particularly for we senior citizens There was no chair in room for sitting, only a very small stool.. Bathroom is too small, hardly any space to stand, you can't change clothes in bathroom. Above needs to be improved.

Excellent location. Very close to Big Bus starting point & boat boarding, bayside market etc .just 5 min walking. Good view of bay from window

Stayed in May 2024

Friendly staff and easy check-in

Stayed in April 2024

Small rooms, and bathroom could barely move. Wasn't able to get dressed in the bathroom

The view was nice of the ferris wheel and park

Stayed in April 2024

The rooms were ok some updated some not so updated. Bathroom not so clean. I believe the bathroom should have the most attention when cleaning. Spots on walls doors splatter marks and dirty hand prints on white walls

Location

Stayed in May 2024

Too small for the price we paid.

In walking distance from the bayside market.

Stayed in April 2024

There was only one elevator for the entire hotel, and the fact that the bathrooms were so small, that I could actually sit on the toilet and reach the sink to wash my face and brush my teeth at the same time!

The accessibility to everything that I needed for shopping, eating, touring, and sightseeing… Everything was in walking distance!

Stayed in April 2024

The room was lovely and the beds comfortable. Staff was very friendly and helpful. We were quite satisfied with our visit.

Stayed in March 2024

The elevator was to small and the wait time for it was to long.

Location

Stayed in April 2024

Not a lot of availability for eating ,bar

Close to port and shopping

Stayed in April 2024

Not enough elevators. Staff was friendly, but could tell it was forced.

Close to port

Stayed in April 2024

Location

Stayed in March 2024

No breakfast included

Location

Stayed in March 2024

N/A

LOCATION, LOCATION, LOCATION! Great location especially if you are cruising. Very convenient to cruise port!

Stayed in March 2024

Slow elevators and non functioning coffee maker

Location

Stayed in April 2024

One of the cleaning staff who served me /my room could be more communicative and attentive. Cleaning staff could not speak English --this might be problematic for international guests and breed misunderstanding or prevent meaningful exchange. Facility maintenace could improve

The YVE location was great, strategic and easy to find. Bed was comfortable.

Stayed in March 2024

My only problem was the lift very slow at times had to wait a while for the lift.

I enjoyed breakfast staff very friendly and efficient made me feel very welcome. The carpet in the room could do with changing perhaps to tiles, room looked freshly painted as paint was on the carpet l. The view o had from my window was spectacular looking over to the seaport and all the ships. Bathroom was clean. I couldn't get the coffee machine to work but didn't need a coffee Reception staff very nice and welcoming. Lobby staff especially were attentive when I asked I could leave cases as I got to hotel before check in time.

Stayed in April 2024

The elevator is also used by the staff, this means, each level your elevator will stop, it takes about 10 minutes minimum to get from the reception to your room. And you are stuffed between staff, the trolley they carry in that elevator.

Great location, the reason we booked and so it matched our expectations. Very close to the Bay and the Miami Heat games.

Stayed in March 2024

Room location Placed in back of hotel They took holding fee of £50 I did not buy or damage anything but money still appears pending on my account I contacted my bank to cancel that payment and hope they do not precede to take it as I was told on check out that it would not be taken

Room average But clean And location good Would stay there again

Stayed in April 2024

Elevators too slow and one was always broken Staff was not that friendly especially in the restaurant.

Location

Stayed in April 2024

Elevator waiting time is horrible, bed extreme uncomfortable

Stayed in April 2024

Price room was small and cracked walls Elevators were slow and broken

Location

Stayed in April 2024