Hilton Head Island, 29928, United States
#257 of 262 hotels in Hilton Head Island
Guests' ChoiceBased on 4 apartment reviews
6.8Cleanliness
9.0
Comfort
6.0
Location
8.0
Facilities
8.5
Staff
7.5
Value for money
7.5
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Reviewed: 9 August 2023
Susan
United StatesThe condos have illegal immigrants who live there. Didn't feel it was safe for kids. We saw two roaches during our stay. They only provide 1 bath bundle per person you should get more since there's no washer. We had broken mini blinds also. No cable it's streaming. People upstairs who live there are loud and playing music all hours of the night. U can't stand on porch or you will get ashes flipped on you from upstairs. They don't provide patio chairs.
It was close to the beach. The pool was clean. The condo was clean and roomy. Beds was comfy.
Stayed in August 2023
Reviewed: 16 July 2023
Anonymous
United StatesThe bathroom was a very strange layout with multiple doors that made it very tight and awkward. The guest contact was not very responsive at all. I emailed her three times in advance with a couple of questions and she never responded until I finally contacted the management group(Evolve). I also called her the second day to ask if we could get a blow dryer. It was listed as an amenity so none of us brought one. There was none in the unit. She was very nice on the phone and said someone would drop one off to us ASAP. I never heard from her or anyone the rest of the week and no one brought us a dryer. I would have even picked it up but no one got back to us. We also killed a cockroach on the dining table. I did not even bother contacting the guest services contact at that point since she had already blown us off about the dryer. I did send a message to the management company about it but did not receive a response from them. I would rather the guest services contact had said she couldn’t provide a dryer than lie to me and say “Oh, I am sorry. I will get one to you ASAP.” We also had a conversation about how we had gotten caught in the rain and got soaked. She responded with “you really need a dryer, then.” She should have just been honest with us rather than giving me lip service and then ignoring me again.
The location and the pool. The pool area could have used more chairs. There were only a few. The property maintenance people were very diligent and always seemed to be working.
Stayed in July 2023
Reviewed: 21 August 2022
Heather
United StatesThere are no comments available for this review
Stayed in August 2022
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