110 Huntington Avenue, Back Bay, Boston, MA 02116, United States
#45 of 93 hotels in Boston
Guests' ChoiceBased on 932 hotel reviews
8.3Cleanliness
8.8
Comfort
8.9
Location
9.5
Facilities
8.5
Staff
8.8
Value for money
7.6
Free WiFi
6.6
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 3 June 2024
Carolyn
United KingdomThe staff were rude! I was there for 4 days, I didn't see a smile once. Not what I would expect when paying this much.
Very comfy bed. The location was excellent. The rooms were a good size.
Stayed in June 2024
Reviewed: 26 May 2024
Kerry
United StatesNo hand soap in bathroom, rug in room was not vacuumed, bad view, $69 valet parking.
Great location, comfortable bed, cool restaurant , Starbucks on site.
Stayed in May 2024
Reviewed: 17 May 2024
Monica
BrazilPrice
Location
Stayed in May 2024
Reviewed: 10 May 2024
Robert
United StatesThe rate was very high
Charging $5 for a bottle of water is outrageous
Stayed in May 2024
Reviewed: 7 May 2024
Ruth
United StatesDidn’t appreciate the destination charge of $25/day and not being told about it. It was for food/beverage charges at Yard House.
Being able to drop our bags off before check in and before leaving for airport. The location is the best.
Stayed in May 2024
Reviewed: 6 May 2024
Jay
United StatesWas situated on the 18th floor. Water pressure in shower very very weak. Super long pillows only on bed. Need more servers at Yard House to accommodate very large waves of people.
Excellent location bridges to Prudential Center shoppes. Quick access to Boylston St attractions. Yard house on 2nd floor very lively and central meeting location for many. Great vibe. Rooms very clean and comfortable.
Stayed in May 2024
Reviewed: 3 May 2024
Sudhendu
United StatesGreat location near northeastern
Stayed in May 2024
Reviewed: 2 May 2024
Aftab
PakistanOn spot booking
Location
Stayed in April 2024
Reviewed: 1 May 2024
Xiao
United StatesBed is a bit too soft
Location is great. Close to everything
Stayed in April 2024
Reviewed: 30 April 2024
Christine
United StatesCheck in time is 4pm, and a room was not ready until shortly after, when I returned to the desk to ask. Also, I booked a king room, but was given a 2 queen room, and told that they were short on king rooms when I called to ask about it. Beds were not very comfortable.
The hotel is located in a central location within a short walk to major points of interest. The restaurant on site was good. Staff at the front desk and concierge were helpful and friendly.
Stayed in April 2024
Reviewed: 29 April 2024
Farah
IndiaAs a Marriot Bonvoy member I expected my room to be a better one. Mine was situated at the side of a service entrance where the door was always left ajar.
The location is amazing
Stayed in April 2024
Reviewed: 29 April 2024
Jennifer
United StatesValet is pricey! Tried to order food with my $25 destination credit and it kept saying it was not allowed even though the time was not expired. So the money was wasted.
Location was great! Room was also really nice!
Stayed in April 2024
Reviewed: 28 April 2024
Nam
VietnamWait time for breakfast is too long
Big room. Good location.
Stayed in April 2024
Reviewed: 27 April 2024
Eileen
United StatesIt was clean, had everything that you needed inside and was the perfect location.
Stayed in March 2024
Reviewed: 25 April 2024
Thitinuntana
ThailandThe curtain in the shower makes the room look not suitable for the price.
The location is convenient. The bed is comfortable.
Stayed in April 2024
Reviewed: 22 April 2024
Donna
United StatesWe liked the location, duck boats located right outside. Having the trolley stop out front was handy. We found the onsite restaurant favorable for our group.
Stayed in April 2024
Reviewed: 22 April 2024
Christopher
United StatesToo many exercise machines in gym were out of service. Our room was very small.
Excellent breakfast. No issues.
Stayed in April 2024
Reviewed: 13 April 2024
Saul
MexicoOptions yo eat
Food rooms
Stayed in April 2024
Reviewed: 12 April 2024
Asli
TurkeyThe hotel is very close to Newbury street and train station. The room was very comfortable.
Stayed in March 2024
Reviewed: 2 April 2024
Ricardo
United StatesThe beds are not comfortable and feel they have worn out. Also, the Destination Fee is confusing and frankly annoying.
Location
Stayed in April 2024
Reviewed: 18 March 2024
Barbara
United StatesWe've booked with you before and gotten a larger room. The bathroom was very small We had to ask for extra towels and bath tissue. My husband fell going through the revolving door.
cleanliness friendliness of staff
Stayed in March 2024
Reviewed: 17 March 2024
Patricia
BermudaDon’t like being charged 25 dollar daily charge
Only had one breakfast to use the mandatory 25 dollar charge.
Stayed in March 2024
Reviewed: 16 March 2024
Remy
CanadaWaiting time for the elevator was a bit frustrating, especially when i had booked an uber and had to pay extra surcharge for the wait.
Great location and friendly staff
Stayed in February 2024
Reviewed: 13 March 2024
Teixeira
United StatesNothing
Good views
Stayed in February 2024
Westendorf, Austria
Noosa Heads, Australia
Sodākor, India
Port de Soller, Spain
Nuwara Eliya, Sri Lanka
Calama, Chile
Playa del Ingles, Spain
Düsseldorf, Germany
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content