There was no shower head in the bathroom and no telephone in the room

Stayed in May 2024

Could only watch 1 channel on the TV, had to switch rooms because they put us in a non smoking room even though I selected a smoking room. No breakfast except juice

The fact that it had a hot tub

Stayed in October 2023

Soap was so small in almost disappeared, chair in room was dirty, shampoo was terrible carpet needs replacement. and they should have had lights on before we got there.

There was no breakfast. One bottle of water

Stayed in September 2023

The room was not clean. Stickiness on dressers; dirty glass lamp table; carpet needed vacuuming.

No breakfast was offered. The lady at the desk was very nice, helpful and warm as we came in. She made us feel welcome!

Stayed in June 2023

The room was dirty and smelled. I had a person come into my room unannounced. Stuff going on in the parking lot all night long.

Stayed in May 2023

The bed was old and uncomfortable. There were cigarettes burns on the bedding. There were a lot of stains on carpet and furniture. The pool was advertised but broken.

The staff was helpful and nice.

Stayed in April 2023

Swimming pool and Hot tub was why we came there and both was unuseable.

No breakfast offered at all

Stayed in February 2023

This review has been hidden because it doesn't meet our guidelines.

very run down facility; no breakfast except for two little things of juice; no coffee! Who doesn't at least have coffee?? The marijuana smell reeked throughout the hallway. I could have gotten high just on the second hand smoke. There were holes in the wall of my room, cigarette burns and stained furniture, missing switches for the lamps, wall outlets that did not work, wall switches that did not turn on the lights. Paid for a king room- got confirmation for a king room but facility states they do not have king rooms and it isn't their problem that Booking.com gave me something that they did not have. He was not rude just factual. Again my review is not against staff. The photo of the pool is the ONLY area that has been kept up compared to the whole facility.

The housekeeper was very helpful; location was good for my job. Even though the facility is extremely old and run down it was not "dirty". Housekeeping did the best with what they had to work with I believe. All staff were helpful and accommodating. My review is for the owners of this facility who obviously have not visited this location in recent years!

Stayed in September 2022

We went in and could not find anyone to help us. Finally located a house phone in the lobby. Picked it up and the desk phone rang immediately. Gentleman answered the phone and informed us they were "full up". Found that interesting as there were only ten cars on the entire property. (I counted them.) An hour later I went to Booking and was able to book a room here! After our evening events we returned to still find NO-ONE at the desk. Picked up the house phone again and were told he would "be right down". We were soon greeted by a young gentleman who didn't exactly have a 'customer friendly' appearance. We were again told they were "full up" except this ONE room he had "been holding back". Got checked in and drove around to the back entrance close to our room. The door was NOT locked and required NO key to gain access (contrary to signs). Headed up the stairs to be greeted by another rough gentleman wearing pajama pants informing us he "just got that room clean for US". Finally got in the room...... Excessive odor of FEBREEZE. i'm guessing that was to cover where the carpet was soaked with what we could smell in the morning to be beer. Generally speaking, the room APPEARED clean. Next time we will certainly search out a different option. Side note.... Out of the 18 vehicles there early the next morning, only 5 had out office state tags.

We did not use the pool but it did look great.

Stayed in July 2022

Advertised breakfast. There was no breakfast any of the four days I was there. Advertised a pool. The pool was closed the entire time we were there. They said that they were doing maintenance on the pool. I saw no one work on the pool the entire time.

They had an available room. The location wasn't bad.

Stayed in June 2022

The room had an odor, the fridge didn't work properly, the pool was not working, no continental breakfast, ( both were advertised as amenities). the towels were very rough, the property was very run down. Will not stay there again.

Nothing

Stayed in June 2022

Waited for a long time at front desk for check-in. Front desk person was rude. One room key didn't work. Room was horribly dirty. Beds smelled like pee and one of the blankets had gross stains on it and looked like it hadn't been washed in months, possibly years. Door did not close all the way unless you pulled extremely hard on it. It was just my sister and I and we did not feel safe here.

The lobby was nice and clean.

Stayed in June 2022

The room looks nothing like the pictures. Alot of upgrades needed for the price. And the pool was down for maintenance.

Great location. The staff was really nice. Very quiet

Stayed in May 2022

Lot had more crators then the moon Jacuzzi blew breaker immediately upon turning it on Was put in the room across from the first room was ok Jacuzzi worked fine but furniture was busted and looked like something you would find in a crack house No breakfast as stated in the accommodations To say the least this room was not worth $127 a night

Staff was friendly

Stayed in April 2022

There was a dirty wash rag in the bathroom hanging from the shower rod. The check in front staff was dressed like someone off the streets. He was nice. Free breakfast was advertised, there was not a crumb to be found. NOTHING! Hair in the bathtub. Advertised as king bed with couch that folds out. Got the king bed but only a chair, that did not fold out. We were with a group. One room pulled the comforter down to find crumbs in the bed.

A room was available and the rate was okay.

Stayed in February 2022

The pool wasn’t open, the bed was like brick and parking lot was full of huge potholes

Stayed in November 2021

The lack of advertised included services. The fact that the upholstered chair in the room was all torn up with the foam showing through, and the girl that checked me in was young and 'eye-rolling' at my requests and didn't like me asking questions. For instance, when I asked if I get to the room from inside or outside, she responded with a slight eye-roll, "Well, I'm about to tell you." (In other words...shut-up and listen to me ! ) The older man clerk in the morning when I left made up for her faults.....he was professional, helpful, and nice.

I chose this place because it had an advertised breakfast and a pool. Neither was available. The pool was down for maintenance and there was NOTHING offered for breakfast. The excuse was 'covid'....well there certainly could have been individually wrapped Hostess donuts, sealed individual yogurts, individual packs of cereal, pints of milk, ETC.....it was a poor excuse to save money at the customer's disappointment. NO ADJUSTMENT IN PRICE WAS OFFERED FOR 2 SERVICES ADVERTISED WITH BOOKING.COM THAT I BOOKED. !!!!

Stayed in July 2021

This very dated need new comforters for sure. Comforters had burnt holes in it. New towels and washcloths as ours was very dirty looking. Crack in the tile in the bathroom. The pool was not was not working. The first room we was in sheets had blood on them and a another spot where it looked like someone hsd sex on the bed and left stains on the bed.

There was no Breakfast!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! THE POOL WAS NOT WORKING!!!!

Stayed in July 2021

The pool was closed for maintenance and the breakfast bar was closed. The room was dirty when we got there. The lamps did not work. The outside door was broken and did not lock.

The staff was very friendly and the location was great for what we needed. The bed was very comfortable

Stayed in June 2021

Didn't feel safe put a chair in front of the door the chain is all yjat kept the door closed it would not lock fr the inside,I didn't complain I was very tired my husband passed away the next morning didn't use the shower there was a dead spider in the tub ,the floor was wet out in by the bathroom door

Didn't have breakfast

Stayed in May 2024

The night manager was very rude.

The bed was not clean. We could not sleep on the sheets. So we put our sheets over their.

Stayed in April 2024

They lied to my family and said the pool was working. It was not. I had promised my 3 grandchildren to play in the pool. Very upset. I had even called in advance to make sure the pool was open before booking this hotel.

The pool was not working. We did not stay at this hotel and canceled the rooms. I had called the hotel before making reservations to make sure that the pool was working and the staff said yes it was. It was a foreign speaking person who advised the pool was open. We arrived at the hotel with my 3 grandchildren to find out the pool was not open. I had two rooms booked at this hotel. We canceled those rooms and left. I was only given a refund of $2.18 and $1.78 for both of the rooms that I had booked.

Stayed in March 2024

No Breakfasts, No Pool, No coffee pot, fridge did not work walls damaged. Beds very hard the floor would be softer. Floors dirty, door broken door on room and outside of hotel, toilet backed up, every thing smelled like pot.

Stayed in March 2024