17612 Valley Mall Road, Hagerstown, MD 21740, United States
#7 of 22 hotels in Hagerstown
Guests' ChoiceBased on 1401 hotel reviews
8.2Cleanliness
8.4
Comfort
8.4
Location
8.9
Facilities
8.2
Staff
8.9
Value for money
8.3
Free WiFi
7.8
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End of dialog contentReviewed: 16 May 2024
Jenny
United StatesBreakfast has good variety of items. The lady that takes care of the breakfast area is very friendly. When the sausage was all, she made more and went around to tge tables to see if they needed more. Coffee is just right, not too strong.
Stayed in May 2024
Reviewed: 8 May 2024
Ingrid
NetherlandsWe had to go down to the reception from the 4th floor to change keys This happened twice
Spacious room good beds
Stayed in May 2024
Reviewed: 8 May 2024
Stephen
United StatesNice place, I stay there every time I pass thru the area.
Stayed in May 2024
Reviewed: 7 May 2024
Johan
CanadaRo9ms are clean.
Location excellent.
Stayed in May 2024
Reviewed: 7 May 2024
Toni
United StatesNothing really
Proximity to highway
Stayed in May 2024
Reviewed: 5 May 2024
Laura
United StatesBreakfast was average.
Clean, updated and spacious room. Easy access from the interstate. Friendly staff
Stayed in May 2024
Reviewed: 28 April 2024
Marie
United StatesThe room was dated and they had painted some things but not well. Too bad. The hotel was fine for us but such an easy fix would have made it seem phenomenal.
The hotel was quiet and very accessible. The hotel room was clean
Stayed in April 2024
Reviewed: 26 April 2024
Noah
United StatesPool had hair floating in it and obviously needs to be cleaned by the amount of buildup around the water line. We didn't even see a net to try and skim some of the stuff out of the pool.
Fast check in, friendly, clean rooms, and good breakfast.
Stayed in April 2024
Reviewed: 22 April 2024
Sy-hwa
United StatesClean,comfortable
Stayed in April 2024
Reviewed: 22 April 2024
Espinal
United StatesBreakfast was surprisingly good!!
Stayed in April 2024
Reviewed: 18 April 2024
Donna
United StatesLaminate flooring throughout room was obviously water damaged and spongy
Jacuzzi tub
Stayed in April 2024
Reviewed: 6 April 2024
Sojan
United StatesIt was good
Stayed in April 2024
Reviewed: 3 April 2024
Susan
CanadaNo problems!
Staff were friendly and helpful. Offered a space for our bike so we didn’t have to take it to the room. Staff who prepared breakfast was present and available. Very attentive to guests.
Stayed in April 2024
Reviewed: 29 March 2024
Susan
United StatesComfortable and convenient.
Stayed in March 2024
Reviewed: 28 March 2024
Deshundra
United StatesN/A
So convenient and reasonably priced.
Stayed in March 2024
Reviewed: 28 March 2024
Willard
United StatesNot so quiet in hallway near an entry door
Room was clean and comfortable, close to BJ's restaurant and gas station
Stayed in February 2024
Reviewed: 27 March 2024
Siobhan
United StatesCentrally located. Spacious room. Clean comfortable
Stayed in February 2024
Reviewed: 19 March 2024
Tari
United StatesNothing
The room was great
Stayed in March 2024
Reviewed: 13 March 2024
Gary
United StatesVery clean
Stayed in March 2024
Reviewed: 7 March 2024
Eugene
United Stateswas awoken by trash pickup at 4:30 am. maybe reschedule time of pickup.
room and staff were very good. easy on and off of interstate.
Stayed in February 2024
Reviewed: 2 March 2024
Cheryl
United StatesBreakfast
Stayed in March 2024
Reviewed: 19 February 2024
Jillian
United StatesThere was a dead bug in my room by the window, but the room was clean. Bugs happen.
I was pleased with the staff, they were helpful. The room was clean. Breakfast was convenient.
Stayed in February 2024
Reviewed: 4 February 2024
John
CanadaGood value for your money. Very friendly and helpful staff. We were leaving early on a Saturday morning and realized that breakfast wasn't ready until 7 AM on weekends. We were pleasantly surprised when we went down at 6:30 AM to find that the breakfast lady had everything ready for a road crew that had an early start. Also, the breakfast was excellent!
Stayed in January 2024
Reviewed: 27 January 2024
John
CanadaEverything was fine.
The staff were excellent as was breakfast
Stayed in January 2024
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