210 Carlson Parkway North, Plymouth, MN 55447, United States
#7 of 9 hotels in Plymouth
Guests' ChoiceBased on 688 hotel reviews
7.4Cleanliness
7.5
Comfort
7.7
Location
8.6
Facilities
7.5
Staff
8.5
Value for money
7.8
Free WiFi
7.9
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End of dialog contentReviewed: 4 October 2022
Robert
United StatesNo pillowcases had to call housekeeping. Bathroom sink drain would not open had to stuff paper from bar of soap under drain stopper to keep the drain open.
Location and price.
Stayed in October 2022
Reviewed: 28 September 2022
Shannon
United StatesIt would’ve been nice if there was extra toilet paper rolls in the bathroom but had to ask for some and the pillows were smaller than expected for king size bed. Only minor things that were no problem to deal with. Everything else was great!
The windows opened so was able to sleep with the cool night breeze coming in, which was great!! The shower head needed to be cleaned or changed and someone came up to the room within 30 minutes to put a new one on! Overall the room was clean and nice for the long weekend stay. The bed was comfortable but the pillows too small I thought. All of the staff I dealt with were nice and accommodating, thank you for that!
Stayed in September 2022
Reviewed: 24 September 2022
Dimitri
ItalyNeeds refurbishment, rooms are not soundproof. Dirty corridors and elevators.
Stayed in September 2022
Reviewed: 16 September 2022
Dimitri
ItalyShortage of staff, they didn't clean up rooms. Needs repairs and refurbishment. Small gym.
Large comfortable room
Stayed in September 2022
Reviewed: 5 September 2022
Mitchell
United StatesThe first room we were given had a horrible smell and was clearly not ready. the door was open when we arrived and a broom was still inside. The second room had a pretty dirty bathroom. so much so that we went to Walmart and bought bathroom cleaner and sanitary wipes to clean up before we were comfortable enough to use the facility.
The breakfast had decent cold and hot options and was free. The restaurant next door was nice and we used it 3x during our 5 day trip.
Stayed in September 2022
Reviewed: 29 August 2022
Weinant
United StatesThe place wasn't dusted, comforter had stains on both beds, towels were worn out and the coffee pot was gross. The one pool had way too much chlorine in it.
The two pools and hot tubs. Breakfast was good. Beds were very comfortable.
Stayed in August 2022
Reviewed: 22 August 2022
Dawn
United Statesna
great location
Stayed in August 2022
Reviewed: 17 August 2022
Edgar
CanadaNo shampoo and soap when we entered the room. We asked for these to staff and they delivered them. So no big deal.
Breakfast was good. Somewhat messy though, due to understaffing which is understandable.
Stayed in August 2022
Reviewed: 16 August 2022
Eric
United StatesThe pool was locked. Breakfast temperatures were off the mark.
The staff is friendly Coffee was delicious
Stayed in August 2022
Reviewed: 12 August 2022
White
United StatesRoom could be cleaner.
Excellent hot breakfast. Comfortable bed and good air conditioning in room. Safe area, nice location.
Stayed in August 2022
Reviewed: 5 August 2022
Elizabeth
United StatesThe hotel could have been better upkept. The carpet is extremely old and wrinkly throughout the hotel ( tripping hazard). Everything seemed clean though.
Stayed in August 2022
Reviewed: 30 July 2022
Mary
United StatesThe room was very humid. 75% humidity. Air conditioner cooled the air but didn’t remove humidity like it should.
Stayed in July 2022
Reviewed: 27 June 2022
Joel
United StatesSecurity locks did not work at back doors anyone could come in. Pool was out of order and this was not noted when we booked the room. Facility is dated. Hallway carpet is very worn and it gives the hotel a very tired look. Parking lot was very dark and in a wooded area it did not feel safe outside at night in this parking area.
Nice room and very comfortable
Stayed in June 2022
Reviewed: 20 June 2022
Thomas
United Statescleanliness-
location and comfortable beds
Stayed in June 2022
Reviewed: 18 June 2022
Olson
United StatesBoth tvs had been unplugged so they didn't work. We had to investigate why and discover that they were unplugged and had to call the front desk to get one of them working. Behind the cabinets was very dusty. Also we had to wipe down the sink and counters in the bathroom upon arrival.
The front desk staff was very helpful when we had an issue with our tv.
Stayed in June 2022
Reviewed: 14 June 2022
Emily
United Statesthe carpet was dirty and the toilet was dirty
the location
Stayed in June 2022
Reviewed: 13 June 2022
Janice
United StatesCarpet in room needs a shampoo.
Had a comfortable stay!
Stayed in June 2022
Reviewed: 12 June 2022
Ed
United Statestime for some renovations
average breakfast, good location
Stayed in June 2022
Reviewed: 11 June 2022
Randy
United Statesthe desk clerk needs more training. couldn’t do a simple task of splitting a bill.
Stayed in June 2022
Reviewed: 3 June 2022
Robert
United StatesNeeds deep cleaning and updated. Our room had shower coming out of ceiling not a wall like normal. Sink was very shallow and drained slowly.
Location
Stayed in June 2022
Reviewed: 1 June 2022
Michealla
United StatesThe pool was closed and wasn’t told until we checked in.
Very good hot breakfast!
Stayed in May 2022
Reviewed: 30 May 2022
Amber
United Stateselevators are scary, pool wasn’t open, the headboards have 2 inches of dust on it, shower glass was dirty and wet, no channel guide, crumbs and dirt behind bed on bed frame (bed frame looks old in general) no mattress protector, no mattress pad. i saw so many things that disgusted me but that is probably just because i am a housekeeper. $100 for one night wasn’t bad though.
gave me a place to lay my head. the AC worked great!
Stayed in May 2022
Reviewed: 17 May 2022
Christopher
United Statesthey turned the fire pit off outside at 12pm, which is also the time the pool closes for adults. we were looking forward to sitting by the fire after the hot tub but it was off.
good breakfast, 2 pool areas which was nice but 1 hot tub didn’t work. very basic but clean and worth the price!
Stayed in May 2022
Reviewed: 3 May 2022
Duane
United Statesno body towels in room for after shower, did not notice until to late. They apologized, but that didnt solve problem.
good breakfast. Bacon! Waffles,
Stayed in May 2022
Reviewed: 2 May 2022
Sandra
United StatesWe were there three nights and had to go down to the desk to get clean towels. Our microwave didn’t work but they did fix that the same day.
Location was great! Breakfast was marginal one morning and better the next 2 mornings.
Stayed in May 2022
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