8505 Broadway , San Antonio, TX 78217, United States
#75 of 319 hotels in San Antonio
Guests' ChoiceBased on 551 hotel reviews
8.4Cleanliness
8.8
Comfort
8.8
Location
8.7
Facilities
8.6
Staff
8.6
Value for money
8.3
Free WiFi
8.7
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End of dialog contentReviewed: 2 June 2024
Pamphile
United StatesBuffet menu
Taxi to the airport
Stayed in June 2024
Reviewed: 31 March 2024
Robin
United StatesThe people above us were so loud. It was like they were stomping do over an hour and then someone came and banged on our door about 10:00 and scared us, when I answered they said they had the wrong room number
Easy to get to where we were going
Stayed in March 2024
Reviewed: 25 March 2024
Daphne
United StatesThe pillows are really soft, I need a firmer pillow.
Good room, spacious and clean.
Stayed in March 2024
Reviewed: 23 March 2024
Maria
MexicoThe carpet on the hallway seemed dirty and old
Bed and pillows were great.
Stayed in March 2024
Reviewed: 16 January 2024
Lars-gunnar
NorwayArrived late in the evening. Tried to call the hotell for shuttlebus, but they did not answer, so had to grab a taxi and spend USD 30 ekstra
Stayed in January 2024
Reviewed: 28 October 2023
Michael
United StatesEverything was clean and as expected.
Stayed in October 2023
Reviewed: 3 October 2023
Lorenzo
United StatesAC in the room was extremely noisy.
The proximity to the airport, the hot tub, the nice little bar with a good food selection, the snack bar, and the overall decor.
Stayed in October 2023
Reviewed: 17 September 2023
Gwyn
United KingdomDoesn’t have its own shuttle to/from airport, but relies on on-demand ride-share drivers; unfortunately these appear to be scarce at times - after 30 mins of waiting, with drivers apparently either accepting then cancelling or just not accepting, I eventually gave up and paid for a taxi there myself.
Close to airport, good room, decent breakfast.
Stayed in September 2023
Reviewed: 7 September 2023
Gaytan
United StatesAll staff was friendly!
Stayed in September 2023
Reviewed: 31 July 2023
Kim
United StatesThe ground felt shaky at times. It might just be our room, but being from CA I thought it was the beginnings of an earthquake.
Nice spot close to the airport.
Stayed in July 2023
Reviewed: 31 July 2023
Maria
MexicoThe pillows were a bit uncomfortable
The room was what we expected
Stayed in July 2023
Reviewed: 29 April 2023
Maureen
United StatesNot a lot of food options nearby
Loved the complimentary Lift to airport.
Stayed in April 2023
Reviewed: 17 April 2023
Steven
United StatesSome issues getting ‘shuttle’ to hotel. They use Lyft and pickup information wasn’t correctly given to driver. Ended up getting an Uber and hotel gave free breakfasts. Caused only minor delays.
Clean and well maintained. Friendly staff and close to airport.
Stayed in April 2023
Reviewed: 9 April 2023
Detra
United StatesRooms were just okay. Could hear the people above us walking and talking. Not as homey as I thought it would be
The staff was awesome and helpful
Stayed in March 2023
Reviewed: 27 March 2023
Yolanda
United StatesFront desk check in. Lady was very dry and rude.
The room was very clean and the beds were comfortable.
Stayed in March 2023
Reviewed: 18 March 2023
Vickie
United StatesToliet paper holder fell off from under cabinet.
Nice rooms and very comfortable. The breakfast was very good.
Stayed in March 2023
Reviewed: 15 March 2023
Nancy
United Statesbed wasn’t the most comfy, but it wasn’t the worst either…
great location - restaurants and airport was nearby
Stayed in March 2023
Reviewed: 7 March 2023
Hansen
United Statesthe bathroom tub was EXTREMELY slippery causeng me top fall in the shower. Thi must be fixed or people are going to get hurt.
Stayed in March 2023
Reviewed: 28 February 2023
Roy
United StatesLighting in the bathroom. Water pressure in the sink.
Stayed in February 2023
Reviewed: 20 February 2023
Aaron
United StatesWe didn't eat breakfast it was too expensive.
Workout room was great.
Stayed in February 2023
Reviewed: 16 February 2023
Carol
United StatesWalls are very thin. Can hear steps above and guests voices pretty clearly. Such a shame for such a nice place. Hot tub and pool are extremely small
Room was spacious. Nice decor. Bed and pillows were comfortable. Snacks in lobby were convenient. Good breakfast
Stayed in February 2023
Reviewed: 12 February 2023
Couvertier
United Statesclean
Stayed in January 2023
Reviewed: 23 January 2023
Raul
Mexicothere was a strong food smell in the lobby, I guess from the breakfast but the smell was there at all times.
Stayed in January 2023
Reviewed: 16 January 2023
Denise
United Statesbreakfast expensive
convenient to airport, areas to congregate with family, shuttle to airport
Stayed in January 2023
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