2451 Hayes Road, Westchase, Houston, TX 77077, United States
#279 of 424 hotels in Houston
Guests' ChoiceBased on 223 hotel reviews
7.2Cleanliness
7.7
Comfort
7.9
Location
8.1
Facilities
7.4
Staff
7.5
Value for money
7.7
Free WiFi
8.9
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End of dialog contentReviewed: 22 May 2024
Brooklyn
United StatesThe breakfast was very poor with poor service. The rooms have a smoke smell even though it’s a non-smoking hotel.
The property was expected for the amount I paid.
Stayed in May 2024
Reviewed: 13 May 2024
Shirley
United StatesLow water pressure, no breakfast, didn’t feel safe to sit in your car. Too much traffic coming from one hotel to the next people were hanging out around the property. Didn’t like the idea of having to use my credit card twice once for stay and other for deposit. Told the young lady about people blocking the entrance of the hotel and she just ignored me. Banging on the wall all night. A/C unit kept cutting off.
The walk in shower and the access to different places. The room was nice.
Stayed in May 2024
Reviewed: 4 April 2024
Catherene
United StatesReeks of weed bad; as soon as you walk in the front door, as soon as you step on the elevator and especially the 3rd floor (would hate to smell the 4th floor). Overall just plain disrespect from the guests that are smoking it and ignoring “no smoking”. Don’t care if the desk clerk stated “oh they must have been outside and it followed in”; I disagree with that statement.
Decent prices - decent rooms.
Stayed in March 2024
Reviewed: 28 March 2024
Shanika
United StatesThey had roaches I didn’t like that
It was cute
Stayed in March 2024
Reviewed: 18 March 2024
Feliesha
United StatesNo water pressure in the bathroom sink, shower, or toilets. Breakfast was more grab and go with a waffle iron. There was no meat, egg, potato, etc.. Just very minimal offering.
The location and value for the price. The rooms were cleaned every day and the hotel smelled clean all over.
Stayed in March 2024
Reviewed: 15 March 2024
Lashawn
United StatesRoom didn’t have a remote for the tv. Brought it to staff attention for the next guest. I was too occupied with Rodeo weekend and friends to really watch a lot of tv.
Good location with all the stores you need in the area. Easy check in and staff was pleasant. Gym was a nice size for those vacation workouts.
Stayed in February 2024
Reviewed: 2 March 2024
David
United StatesPool was dirty
Clean room
Stayed in February 2024
Reviewed: 5 February 2024
Odell
United StatesSome of the views from the rooms
The breakfast bar and the location was GOOD
Stayed in February 2024
Reviewed: 5 February 2024
Rachel
United StatesHorrible smell
Stayed in February 2024
Reviewed: 31 January 2024
Lalonde
United StatesA little too much hallway noise, and the lobby seemed hot.
The place is great but i dont get too utilize all the amenties they provide me.
Stayed in January 2024
Reviewed: 6 November 2023
Chantell
United StatesNothing everything was great
The cleaness
Stayed in November 2023
Reviewed: 27 October 2023
Francis
United StatesWater too slow too weak
Location, price. clean
Stayed in October 2023
Reviewed: 23 October 2023
Tearia
United StatesUnfortunately I have multiple issues with my tv during my stay. The internet or the dish box kept disconnecting
Location, breakfast, cleanliness of room and the smell of cleaning supplies upon arrival
Stayed in October 2023
Reviewed: 3 October 2023
Addie
United StatesThe room had an odor
Location
Stayed in October 2023
Reviewed: 28 September 2023
Alexander
United StatesPool was small and in an odd location
Clean quiet, convenient location .
Stayed in September 2023
Reviewed: 24 August 2023
Martra
United StatesThe people above me were to loud kids was running in jumping throughout the night.
The room, customer service and breakfast
Stayed in August 2023
Reviewed: 7 August 2023
Shirley
United StatesWhen I use to stay the suites had the walk in showers. Was told by the lady at the desk it’s only for king rooms now. Dumpster was overflowing with trash, and non guests were circling the parking lot. The inside of the property was nice. No hot breakfast, heard children running down the hallway constantly,
The inside was nice the rooms were nice. It was a great price for the stay. The young lady at the desk was real nice.
Stayed in August 2023
Reviewed: 18 July 2023
Ashley
United StatesYou could hear through walls easily and the 3 nights we stayed the room above us had people jumping around on the floor until wee hours so we were unable to sleep. I trued calling front desk but phone did not work.
Rooms were clean and spacious. Staff was friendly.
Stayed in July 2023
Reviewed: 17 July 2023
Ashley
United StatesChipped tiles, broken night table , coffee machine but no coffee pot, restroom sink have mold underneath
Staff was pleasant and friendly.
Stayed in July 2023
Reviewed: 10 July 2023
Cherika
United StatesThe fact the the house keeper didn’t knock on my door. They just walked in on us on several occasions. That was very unprofessional and my Boyfriend didn’t have any clothes on
Nice and friendly staff
Stayed in July 2023
Reviewed: 30 June 2023
Brittany
United StatesOnly thing I didn’t like was there is no door to the shower so the water gets everywhere and the shower at the bottom is so squeaky as if you will fall through but that could be just for the room I was in. Pool was open but it’s was soo dirty
Rooms were Clean,staff was great, bed was soft I only stayed one night so it was good
Stayed in June 2023
Reviewed: 22 June 2023
Tyna
United StatesI thought breakfast choices could have been better
It was what I expected,
Stayed in June 2023
Reviewed: 19 June 2023
Fabrizio
South KoreaThe facility is showing some signs of wear. Breakfast is not as it used to be (no eggs, no mini-burgers, just waffles, muffins and fruit). Water pressure was low at level 4.
Rooms are large and the hotel is comfortable. I have been several times since the hotel was opened, but it is the first time I return after Covid.
Stayed in June 2023
Reviewed: 25 May 2023
Lilly
United StatesI can’t used the sofa bed because was very dirty. And my kids stay with us in the bed . I don’t like the breakfast Z
Stayed in May 2023
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