3825 South Expressway 83, Harlingen, TX 78550, United States
#7 of 15 hotels in Harlingen
Guests' ChoiceBased on 315 hotel reviews
8.4Cleanliness
8.7
Comfort
8.6
Location
8.9
Facilities
8.5
Staff
8.8
Value for money
8.4
Free WiFi
7.9
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 29 April 2024
Randall
United StatesArea around pool was incomplete.
It was great! Loved it!
Stayed in April 2024
Reviewed: 5 April 2024
Karen
United StatesGave us upgrade!
Stayed in April 2024
Reviewed: 18 March 2024
Vladimir
Mexico.
.
Stayed in February 2024
Reviewed: 13 March 2024
Miguel
United StatesThe toilet was not working properly
Stayed in March 2024
Reviewed: 1 March 2024
Marisella
United StatesN/a
It is close to everything
Stayed in February 2024
Reviewed: 7 February 2024
Natalia
United StatesI wish the A/C had stayed on the entire night. For some reason after midnight the room got so hot because the A/C was on energy saving mode but it was so uncomfortable and we tried changing it and nothing. We didn’t sleep through the night it was just uncomfortable.
It was great the bed was comfortable and everything was nice and clean.
Stayed in January 2024
Reviewed: 24 December 2023
Lynn
United Stateslost internet for almost a day!
really good breakfast
Stayed in December 2023
Reviewed: 19 December 2023
Marcela
MexicoRoom a little too small for 5.
Location, staff, breakfast.
Stayed in November 2023
Reviewed: 27 November 2023
Victor
United StatesNothing
Everything
Stayed in October 2023
Reviewed: 26 November 2023
Marisella
United StatesEasy to where we had to be
Stayed in November 2023
Reviewed: 6 November 2023
Sonya
United StatesFinally 3rd floor was available and quiet.
Stayed in November 2023
Reviewed: 20 September 2023
Michael
United StatesRoom had a leak under the carpet reported 3 times and there was a bad odor in the bathroom, I think it was from the sink. Reported when we left.
Stayed in August 2023
Reviewed: 18 August 2023
Pat
United StatesThe safety lock on our room was broken
Nice room, excellent breakfast, nice pool, easy location
Stayed in July 2023
Reviewed: 10 August 2023
Guadalupe
United StatesThere was not a safe in the room
Rooms were ver clean, beds and pillows very comfortable
Stayed in August 2023
Reviewed: 31 July 2023
Debbie
United StatesThe only thing I didn't like was one of the pools wasn't working. I'm guessing it was the hot tub/ jacuzzi. Other than that everything else was outstanding. Keep up the great work
I loved how everyone was so kind & courteous including housekeeping. Everything was so nice & clean. The breakfast was delicious as well as the happy hour food & drinks. Keep doing what you all are doing bc YOU GUYS ROCK!
Stayed in July 2023
Reviewed: 9 July 2023
Nicolette
United StatesThis chlorine was way too strong. It was cloudy and not very clear. Also any time we asked for extra towels the staff at the front desk acted like we were selling them. Saturday the breakfast starting at 7am instead of 6am was a complete disappointment. We had to leave by 7am bc our ac went out on our van. So I kiddos didn’t get to eat before we left. It was very traumatizing
Stayed in July 2023
Reviewed: 30 June 2023
Amy
United Stateshaving an outlet near the bathroom mirror to use the blowdryer rather than having to stand in the doorway and having a hard time seeing what I was doing.
Everything went great from getting in very late to when I left
Stayed in June 2023
Reviewed: 26 June 2023
Maryann
United StatesThe carpet in the room was dirty and needed cleaning and the pool needed updating. It didn’t look as clean as it should have been. The hot tub was empty and not in operation at all. Overall, the outside pool area was needing work,repair update 
Stayed in June 2023
Reviewed: 5 June 2023
Jesse
United StatesWi-Fi was horrible and our key kept messing up.
Everything was good except having to pay extra to check in early after our 6 hour drive.
Stayed in June 2023
Reviewed: 10 May 2023
Jason
United Statesseamed a little dingy and run down
proximity
Stayed in April 2023
Reviewed: 27 March 2023
Ariel
United StatesI really hated the restroom sink who ever thought it was a great idea to have the back of the sink so close to the water spout needed to be fired I hate the fact that every time I washed my hands they would tough the back of the sink big No for me. Also it would of been nice if the hot tub was actually working but hopefully it will be up and running by the time we come back. The pillows could also be a bit bigger or add more 4 small pills did nothing for me and my husband.
I really loved how friendly the staff was as well as how great the the entire place smelled and the small living area our room had. And I really loved that the window in our room actually opened when we would look out over the pool.
Stayed in March 2023
Reviewed: 14 March 2023
Imelda
United StatesOne of the beds before leaving we checked for bed bugs because we found 2 on my dads shirt. The water handle in the shower was so hard to turn, to turn on water.
Stayed in March 2023
Reviewed: 14 March 2023
Summer
United Statespool was very dirty and unable to swim and hot tub was not working.
Friendly and helpful staff
Stayed in March 2023
Reviewed: 19 February 2023
Marcella
United StatesThe processed breakfast food and the pet fee was way too much for 2 tiny dogs. I would recommend they do an inspection for pet da.age ams D charge accordingly.
The location
Stayed in February 2023
Kyjov, Czech Republic
Gümbet, Turkey
Bay Fortune, Canada
Montreux, Switzerland
Cannes, France
Hengchun, Taiwan
La Spezia, Italy
Knittelfeld, Austria
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content