1355 E Main St , El Cajon, 92021-6540, United States
#11 of 12 hotels in El Cajon
Guests' ChoiceBased on 238 hotel reviews
5.0Cleanliness
5.8
Comfort
5.7
Location
5.9
Facilities
5.2
Staff
6.9
Value for money
5.4
Free WiFi
4.2
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End of dialog contentReviewed: 21 May 2024
Gerardo
United StatesProbably one of the worst hotels I’ve ever stayed at. From simple things like no cable or internet on both tvs to the pool and jacuzzi being too dirty to use. To no one properly explaining where they served breakfast. Also without the Ac on the whole time the room smelled. My room was also supposed to have a sofa and there was none. Overall very disappointing to say the least
Stayed in May 2024
Reviewed: 30 November 2023
Jennifer
United StatesOutdated hotel and rooms
Location, space in room
Stayed in October 2023
Reviewed: 12 September 2023
Rogelio
United StatesThe bed was hard, some towels were dirty and the toilet was coming off.
Location
Stayed in September 2023
Reviewed: 3 September 2023
Linda
United StatesThe floors were dirty. I mopped them myself. The water was black. They're mop wasn't good and the bucket didn't wring it out hardly at all. It slopped water. It was just too much. The management was nice and gave me breakfast even though i was late. A+ on that, but all they did is say sorry instead of trying to give me some money back after i showed them the dirty mop water.. Smelled like cigarettes really bad
Stayed in September 2023
Reviewed: 1 September 2023
George
United StatesParking lot doesn't feel safe. Pool is gross and not usable. Staff hires the drug addicts to do maintenance around the property. During our entire stay including at night there was a meth head chiseling at the sidewalk in front of the office with a hammer all night long!
Nothing really. It's dirty and houses a LOT of meth addicts.
Stayed in August 2023
Reviewed: 11 August 2023
Miguel
United StatesThe staff don't speak or understand English.
The price is affordable.
Stayed in July 2023
Reviewed: 5 August 2023
Maha
United StatesThe property does not have clean pool, and no laundry, and no elevator:(
cloes by everything I needed
Stayed in August 2023
Reviewed: 2 August 2023
Ronel
United StatesIts dirty. Cockroaches and different bugs inside the room. Dirty towels and no cleaning everyday. There were still trash inside the room from the last/past customers. Price is still too much for that kind on service. Atleast the bed was clean (hopefully).
Close to work and restaurants. Comfy bed and good AC.
Stayed in July 2023
Reviewed: 30 July 2023
David
United StatesThere was a stain in the sheets. There was a cockroach in the room. The pool was not open due to maintenance so they say.
Stayed in July 2023
Reviewed: 23 July 2023
Christine
United StatesThe pool was not open and was green. The room was pretty dirty. I had to wear socks or shoes the whole time or my feet were black on the bottom. The desk was pretty busted up, the lamp wouldn’t turn off unless you unplugged it, the desk chair was filthy and a little rickety, they pressure washed the walkways and all of the debris is stuck all over my car, there was what looked like dog hair stuck on the side of the tub and on the freezer inside.
The best was surprisingly comfortable and the AC worked great. The staff was also very kind.
Stayed in July 2023
Reviewed: 20 July 2023
Cynthia
United StatesThere were coach roaches on the floor when we checked in. there was not a plug in the bathtub the first day I told the manager and the next day I received a plug. there was no water in the jacuzzi and the pool was dirty. the pool has rust in some areas. air conditioner needed new filters.
The staff was friendly. the cleaning people were friendly. the bag of breakfast was okay. the air worked great. I was able to get fresh towels everyday.
Stayed in July 2023
Reviewed: 16 June 2023
Jesus
United Statesoverall the property is…for lack of a better word in the ghetto area of the city. Right outside the hotel is a transient encampment on the sidewalk which kinda sets the mood for what your gonna find at the hotel. There was fly’s throughout the halls on every level. I understand not wanting to discriminate against people coming in to try and rent but there was multiple groups of people just hanging out in the parking lot and near the stairs smoking and drinking. The two rooms we saw were a 2 queen bed which was filthy, stains and cigarette burns everywhere, poop stains on the toilet from not being cleaned, etc the list goes on. The second room they relocated us too was better but still not clean, no running shower water, and a wad of poop smeared on the doorframe of the bathroom….. If your in a pinch or on a budget then this might be your only hope, otherwise if your staying with family I would definitely avoid.
the staff was awesome for the most part. the female manager was very nice understanding and accommodating. She was honestly probably the best thing about the property. We voiced our concerns on the cleanliness of the room and she immediately understood and offered to relocate us.
Stayed in June 2023
Reviewed: 9 June 2023
Anthony
United Statesslut chips
slut chips
Stayed in May 2023
Reviewed: 1 May 2023
Francisco
United StatesThe room was clean but at the same time was dirty, or looked to be dirty. The sleeper couche was heavily stained, the cloth chair in bedroom was stained, the plastic or wooden chair for the desk was dirty, the room smelled bad, etc, the pool was not at all what we were expecting from the pics
If I liked anything I guess it would be the room was kind of big.
Stayed in April 2023
Reviewed: 28 April 2023
Robert
United Statesbad area
bad area
Stayed in April 2023
Reviewed: 27 February 2023
Milan
United StatesBed
The bed make noise when moving
Stayed in February 2023
Reviewed: 19 December 2022
Pamela
United StatesThe area was very bad & the floors left our feet black before the manager had them re-mopped.
The manager was very accommodating.
Stayed in December 2022
Reviewed: 9 September 2022
Adams
United StatesThe side window has an outside light, the curtin wasnt able to block out the light, Tv wasnt working, there was no soap or shampoo and conditioner...the receptionest even had an attitudeafter tell her about the Tv and no sp and shmpoo..she said there is and walk out door without checking...
The room i booked was the jaquzzi room I like that was in the corner and quiet
Stayed in August 2022
Reviewed: 2 August 2022
George
United StatesThe room smelled like stale cigarette smoke
The shower was good
Stayed in July 2022
Reviewed: 25 July 2022
Jaime
United StatesThe air conditioning went out for a few hours and the suite got very uncomfortable quickly. the television in the first room turned on but we couldn’t get any programming. Didn’t receive any response to our messages we left for the air conditioning.We didn’t bother to report the television problem because we didn’t receive any response about the AC. Didn’t receive any response from Booking.com either!
The “suite” option
Stayed in July 2022
Reviewed: 25 July 2022
Raymond
MexicoSee above
Dead cockroach outside my door to the room.
Stayed in July 2022
Reviewed: 21 July 2022
Vince
United Statesit’s like a decent hotel, but take hotel vouchers from the county. police was there every night sweating the parking lot. The two nights, I was there. I didn’t like that part.
the AC worked, it was pretty clean. the pool was cool.
Stayed in July 2022
Reviewed: 18 July 2022
Danomite
United StatesOutlets for laptop were hard to find. Floor was dirty. Small cockroachs were found alive and crawling. Small red bugs in the bed. Air conditioner didn't blow cold.
TV had good reception and channels.
Stayed in June 2022
Reviewed: 1 July 2022
Michelle
United StatesInn has residents who live there and wander the parking area.. Exterior was dirty with cig. butts and filled trash bags. Some areas of the hallways were scary dark. Shower had no water pressure and difficult to turn on.Dead bolt did not seem secure.
Very firm mattress. Elevator worked. T.V. and appliances worked. Husband says our room was clean.
Stayed in July 2022
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