3019 Kensington Court, Albany, GA 31707, United States
#7 of 18 hotels in Albany
Guests' ChoiceBased on 167 hotel reviews
7.5Cleanliness
8.1
Comfort
8.0
Location
8.8
Facilities
8.0
Staff
8.5
Value for money
7.3
Free WiFi
8.2
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End of dialog contentReviewed: 20 April 2024
Diane
United StatesSheets on bed were too small for the mattress therefore it continued to come off the bed.
The staff were friendly and helpful.
Stayed in April 2024
Reviewed: 18 April 2024
Jessica
United StatesThe lights were way too bright, the fridge was way to small and the shower and sink had that pink color mildew and could have been cleaned better.
The bed was comfortable and the sheets were soft.
Stayed in April 2024
Reviewed: 10 April 2024
Jerry
United StatesTv didn’t work
Stayed in April 2024
Reviewed: 5 March 2024
Karen
United StatesNo included breakfast and charged for one cup of coffee. Hiltons much better.
Stayed in February 2024
Reviewed: 19 October 2023
Felicia
United StatesThe hotel room that I reserved was not what I was given.
Breakfast was not offered at this location.
Stayed in October 2023
Reviewed: 27 June 2023
Sara
United StatesOur room had an odd smell and a humidifier machine that ran all night.
Staff was very friendly and helpful. Clean overall.
Stayed in June 2023
Reviewed: 5 December 2022
Christopher
United StatesNA
I like the property
Stayed in December 2022
Reviewed: 7 November 2022
Lece
United StatesThe room to overrated for the price
Starbuck
Stayed in November 2022
Reviewed: 23 August 2022
John
United StatesThe room had an unpleasant odor
The bistro was closed and unavailable during my stay which was disappointing
Stayed in August 2022
Reviewed: 9 August 2022
Margaret
United StatesThe socket by the sink didn't work. The mini fridge barely kept things cold. I think there should be a microwave in the room for convenience.
The staff was amazing 👏 The kids loved having a pool. The variety of food u could order when the kitchen was open was good & tasted good.
Stayed in July 2022
Reviewed: 7 August 2022
Anthea
United Statesroom was not very clean
bed was comfortable staff was awesome breakfast was good
Stayed in August 2022
Reviewed: 30 June 2022
Keimazha
United StatesFood was left on the couch in my room, wasn’t so happy about that.
Close to great restaurants!
Stayed in June 2022
Reviewed: 23 June 2022
Joseph
United StatesThere was 1 bar of soap, no nose tissue.
The ambience and the staff were excellent. The room was amazing
Stayed in June 2022
Reviewed: 20 June 2022
Willie
United StatesThe coffee pot could have been cleaner, the bathroom had a light odor
The bed was comfortable,
Stayed in June 2022
Reviewed: 16 June 2022
Tabitha
United StatesNo cable
Pool
Stayed in June 2022
Reviewed: 12 June 2022
Christopher
United StatesThe rates were kind of a let down
Location and design of hotel
Stayed in June 2022
Reviewed: 11 May 2022
Tommie
United StatesHousekeeping did not clean the room the entire day on Friday. Asked the front desk as well as an employee in housekeeping to make sure that the room got clean and it was still omitted. Sheets were too small for the bed.
The are location was great. Front desk staff was great.
Stayed in May 2022
Reviewed: 9 May 2022
Kizzy
United StatesThe price was to much for the room.value and they was doing alot of repairing so it was noisy a little
Location was great and rooms was clean. Bed was comfortable enough.
Stayed in April 2022
Reviewed: 5 April 2022
Krista
United StatesWater took a long time to get hot. Had to change rooms because of odor in first room. Some stains on walls , carpets and furniture I would not have expected at a Hotel that seems fairly new.
The staff were fantastic. There was a problem with original room. They corrected it by promptly getting us another room. Both the front desk and housekeeping checked on us later to make sure we were happy. Bed was super comfortable and room spacious.
Stayed in April 2022
Reviewed: 1 April 2022
Sandra
United Stateswonderful personnel, especially Tina and Jennifer. They made you feel at home.
Stayed in March 2022
Reviewed: 23 February 2022
Sanequa
United StatesThe bed was not comfortable at all. The pillows were hard as well.
The appearance was really nice in the lobby and in the room. The shower was AMAZING. It was quiet
Stayed in February 2022
Reviewed: 19 January 2022
Sheinita
United StatesHow in the world my bill was $160 when clearly it was $114 then with taxes it came up $136 and now viewing my bank account its $160 that's NOT RIGHT!! I SPOKE HIGHLY ABOUT YOU ALL TO MY FELLOW COMMISSIONERS, SHERIFF'S Department and FAMILY but now I think I need to revamp on this and take my business somewhere else! 🤔
$114 to $160 is a major price jump. Please charge me for the $136 and credit my $24 back to my card!! Matter of fact just send me a check in the mail!😡
Stayed in January 2022
Reviewed: 2 January 2022
Kenneth
United StatesThe lady at the restaurant was exceptional and very
Stayed in January 2022
Reviewed: 22 November 2021
Esten
United StatesLack of breakfast disappointing!
Reservations made included breakfast but breakfast was a $7.99 up charge! Disappointed!
Stayed in November 2021
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