300 East 4th Street, Austin, TX 78701, United States
#86 of 206 hotels in Austin
Guests' ChoiceBased on 298 hotel reviews
8.3Cleanliness
8.8
Comfort
8.8
Location
9.1
Facilities
8.5
Staff
8.8
Value for money
7.9
Free WiFi
8.3
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End of dialog contentReviewed: 10 July 2023
Eugenia
United StatesClean. Easy access to downtown Austin activities. Helpful staff!
Stayed in July 2023
Reviewed: 21 May 2023
Graham
United Statesdirty towels and wash rags still in room upon arrival
location
Stayed in May 2023
Reviewed: 15 May 2023
Cravens
United StatesNo fridge
Location , valet parking great staffing
Stayed in May 2023
Reviewed: 28 March 2023
Paul
United Kingdomn/a
central location
Stayed in March 2023
Reviewed: 13 February 2023
Tynisha
United StatesThe hallways had a stinch, the rooms had dirty towels some of them had red stains in them other had hair that looked like pubes. Completely disgusting, even when I called for them to give new towels those were dirty as well. Also, the room service sucked. They never came to clean our room the entire time.
The location was good, the lobby was nice.
Stayed in February 2023
Reviewed: 11 February 2023
Michael
United StatesI received no housekeeping. Was told, after I inquired, this comes every other day. I had no towels. Delivered same evening I found out.
Stayed in February 2023
Reviewed: 12 January 2023
Veronica
United Statesno complaints
very clean
Stayed in December 2022
Reviewed: 22 November 2022
Lynn
United StatesFridge in room leaked into the floor, old ice cream in the freezer, floor remained a little sticky even after cleaned up. Thank you Rory for your quick response and the compensation. Sofa bed was horrible. Sink drained really slow. Shower often took long to get hot.
The location was great!
Stayed in November 2022
Reviewed: 4 November 2022
Jose
United Statesa bit pricey however overall a great deal
fantastic downtown location, walkable to restaurants and shopping.
Stayed in October 2022
Reviewed: 5 September 2022
Sarah
United StatesThe property is beautiful, we walked in and instantly loved it!
Stayed in September 2022
Reviewed: 23 August 2022
Saravia
United StatesIt was really good
Stayed in August 2022
Reviewed: 17 August 2022
Gregory
United StatesGreat location
Stayed in July 2022
Reviewed: 15 August 2022
Brenda
United Statesvery very disappointed in the pool only being 4ft deep and really disappointed that there was no hot tub.
Stayed in August 2022
Reviewed: 17 July 2022
Bernard
United KingdomExcellent breakfast. Great location with plenty of nearby restaurants and attractions
Stayed in July 2022
Reviewed: 5 July 2022
Angie
Puerto RicoExcelent
Stayed in June 2022
Reviewed: 28 May 2022
Solock
United StatesThe valet service wasn’t that great. Needs some improvement or training on how better to serve guests.
Very nice and clean. Beautifully decorated and nice artwork!
Stayed in May 2022
Reviewed: 24 April 2022
Ruben
United Stateshonestly, loved everything about the property. Been traveling to Austin for work for years and this will be my new go to hotel for business travel.
proximity, room and service. The room was very spacious with modern decor. The hotel was always clean and the staff was always ready to help.
Stayed in March 2022
Reviewed: 22 April 2022
Bob
United StatesI thought the hotel was way over priced for what we got. The service lacked is some cases. For example it took over a half an hour to get our car from the valet.
The rooms were clean.
Stayed in April 2022
Reviewed: 23 March 2022
Romaldo
United StatesGreat service
Stayed in March 2022
Reviewed: 10 March 2022
Anna
United StatesParking was expensive but I get it.
Stayed in March 2022
Reviewed: 6 March 2022
Doug
United StatesThe parking garage was valet only at over $50 per night. This is ridiculous.
Location to where I needed was convenient. Check in was simple. Check out was simple.
Stayed in March 2022
Reviewed: 9 January 2022
Michele
United StatesMattresses probably old, noisy, uncomfortable. Shower not working properly. Bathtub full by the time I ended my shower. Guests in room 722 probably intoxicated with alcohol, noisy all night long (but this is not your fault, and yet, a sleepless night)
Check-in, valet, very professional and helpful. Had it not been for the mattresses and the bathtub, very good rood.
Stayed in January 2022
Reviewed: 2 January 2022
Ashley
United Statesi liked the location and the utilities
Stayed in January 2022
Reviewed: 31 December 2021
Moyo
United StatesLimited breakfast choices. Valet parking is expensive @49$
Walking distance to shops and restaurants, and Capitol. Lobby is clean . Staff are very accommodating to your requests. Starbucks on the first floor.
Stayed in December 2021
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