124 Hylton Lane, Beckley, WV 25801, United States
#4 of 14 hotels in Beckley
Guests' ChoiceBased on 205 hotel reviews
8.3Cleanliness
8.8
Comfort
8.7
Location
8.9
Facilities
8.5
Staff
8.9
Value for money
7.9
Free WiFi
10.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 15 April 2024
Cassandra
United StatesNothing
That it was surrounded by a lot of restaurants
Stayed in April 2024
Reviewed: 15 January 2024
Donald
CanadaEasy check in and out and super friendly staff
Stayed in January 2024
Reviewed: 31 December 2023
Cole
United StatesPool was cloudy and had no towels
Stayed in December 2023
Reviewed: 13 June 2023
Paul
United StatesThere bed was not very comfortable
Very close to highway and good placed to eat.
Stayed in June 2023
Reviewed: 30 May 2023
Lisa
United StatesCheck in
Location
Stayed in May 2023
Reviewed: 29 May 2023
Dan
United StatesLater check out
Stayed in May 2023
Reviewed: 24 May 2023
Carr
United StatesVey disapointed that you had advertised Blueberry Pancakes for breakfast but was told at breakfast they were not available. False advertising
Stayed in April 2023
Reviewed: 15 May 2023
Christopher
United StatesThere was a strange odor in the room when I first walked in
Stayed in May 2023
Reviewed: 10 April 2023
Sabrena
United StatesThere was a hike on the ceiling which needed repair. The draw on the nightstand would not stay closed
The staff, always friendly and professional!
Stayed in April 2023
Reviewed: 11 February 2023
Shawn
United StatesLimited parking and the parking lot was icey from a recent snowfall.
Very spacious room.
Stayed in January 2023
Reviewed: 20 October 2022
Nancy
United StatesThere was no complimentary breakfast.
Stayed in October 2022
Reviewed: 6 October 2022
Cvphysiologist
United StatesBreakfast is basically a slim-downed Starbucks menu without having to leave the premises.
Stayed in October 2022
Reviewed: 2 October 2022
Daniel
United StatesThe expense. Rates at half what we paid were quoted to other guests while I was at the desk. We notified the staff we were there for a funeral. no attempt at accommodations were made.
we’ll maintained. fire in the courtyard was nice. the food and menu were terrific. the staff were helpful and friendly.
Stayed in September 2022
Reviewed: 25 September 2022
Michael
United StatesNo Continental Breakfast, had to eat off sight
Stayed in September 2022
Reviewed: 22 September 2022
Justine
United Statesno complimentary breakfast
clean, updated, pool, fire pit
Stayed in August 2022
Reviewed: 22 September 2022
Amy
United StatesFree breakfast would have been nice! The hotel was lovely.
We had to pay for breakfast at the hotel and were hoping for complimentary breakfast. We left the hotel for a local restaurant to eat. That is my only complaint.
Stayed in September 2022
Reviewed: 19 September 2022
Andreas
CanadaWe were placed in room 212. The room itself was excellent except for the fact that we could hear the washing machines making noise next to us. We called the front desk and they said it would stop very soon and it did. The rest of the early evening was quiet and we slept well. The problem was that they started washing very early the next morning, maybe 6:30 am and that was not appreciated. If not for this issue I would have given the place an excellent overall rating.
Did not have breakfast.
Stayed in September 2022
Reviewed: 14 September 2022
Alice
United StatesRooms need updated to match modern pricing.
Location very accessible, convenient to modern roadways & amenities.
Stayed in September 2022
Reviewed: 13 September 2022
Todd
United StatesParking was inconvenient; lot was very near full and spaces were narrow.
The location was awesome. Did not eat breakfast onsite, opted instead for breakfast at adjacent Chic-fil-a
Stayed in September 2022
Reviewed: 12 September 2022
Karen
United StatesBathroom needs renovation
Stayed in September 2022
Reviewed: 11 September 2022
Brian
CanadaThe room was spacious and the balcony was great
Stayed in September 2022
Reviewed: 9 September 2022
Wayne
United StatesFriendly, clean and good location.
Stayed in September 2022
Reviewed: 8 September 2022
Nancy
United StatesConfusion over payment .. Desk person said they don't like working with third-party. Wasn't sure if I was being charged by hotel or Booking.com or both .
Clean. Convenient
Stayed in September 2022
Reviewed: 8 September 2022
Stenton
United StatesAir conditioner cycled on at 3am. Very noisy but only did it one time the rest of the night it was OK but it woke my wife and I up.
Not a "free" breakfast. Over priced. Not a full service restaurant. Order at the counter.
Stayed in September 2022
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content