515 River Street, Troy, NY 12180, United States
#2 of 6 hotels in Troy
Guests' ChoiceBased on 233 hotel reviews
8.9Cleanliness
9.4
Comfort
9.3
Location
8.9
Facilities
9.2
Staff
9.3
Value for money
8.5
Free WiFi
9.2
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End of dialog contentReviewed: 22 April 2024
Clarice
United StatesIf the heating/cooling system was quieter, the stay would have been exceptional.
Cleanliness of room, bathroom. Shower was exceptional...easy walk-in and plenty of towels. Beds very comfortable. Friendly staff.
Stayed in April 2024
Reviewed: 20 April 2024
Sharon
United StatesConveniently located
Stayed in April 2024
Reviewed: 10 April 2024
Tamara
United StatesThe immediate neighborhood around the facility was sketchy. I would be comfortable arriving at night by myself.
very clean and up to date; comfortable beds - very relaxing; friendly staff; ease to get to off the major highway.
Stayed in April 2024
Reviewed: 1 April 2024
Jennifer
United StatesThe view of the water was ok. Not what I was expecting with the highway right next door
Location, room was cozy and the food was decent but not free. I also Iiked the option of checking in ahead of time.
Stayed in March 2024
Reviewed: 23 March 2024
Christine
United StatesThe surrounding neighborhood was a bit concerning, but not at all the fault of the hotel
The hotel was modern, updated and welcoming. Our room was clean, nicely decorated, and spacious
Stayed in February 2024
Reviewed: 18 March 2024
Leslie
United StatesLocation
Clean
Stayed in March 2024
Reviewed: 15 March 2024
Carrie
IrelandWhen I arrived and tried to ask about checking in early, there was no one at the front desk. I had to leave and come back later
Property was near a cute little area with loads of restaurants and small businesses
Stayed in February 2024
Reviewed: 20 February 2024
Lisa
United Statesconvenience to troy music hall and rpi
Stayed in February 2024
Reviewed: 25 January 2024
Douglas
United StatesBathroom sink was blocked and drained very slowly. Also the water pressure in the shower wasn’t the best. Also would have enjoyed complimentary coffee and hot water in the lobby.
Stayed in January 2024
Reviewed: 12 January 2024
Charlene
United StatesNothing
Clean, comfortable, quiet, great view of the river and friendly staff!
Stayed in January 2024
Reviewed: 26 December 2023
Kimberly
United Statescool vibe, great staff, comfy, attractive rooms. My 3rd time here.
Stayed in December 2023
Reviewed: 10 December 2023
Kate
United StatesNothing
Everything
Stayed in December 2023
Reviewed: 5 November 2023
Ken
United StatesThe staff were wonderful!
Stayed in November 2023
Reviewed: 18 October 2023
Adina
RomaniaThe food is not something that I liked but it’s a subject of taste.
The rooms are very big and clean and the employees are very helpful and friendly.
Stayed in October 2023
Reviewed: 27 September 2023
Alyssa
United Statesall was good!
Hotel room was modern, clean and comfortable! Proximity to downtown Troy was perfect
Stayed in August 2023
Reviewed: 21 August 2023
Patrick
United StatesA bit expensive for a chain hotel in Troy, NY. Troy has Rensselaer College and not much else we came to realize. Probably was a booming city back in the day with the factories in full operation. The moment we arrived and parked our vehicle on the property, we were briefly accosted by a man requesting $. Not an ideal welcome to the hotel.
The outdoor terrace fire pit. The enclosed glass staircase!
Stayed in August 2023
Reviewed: 17 August 2023
Thomas
United StatesEverything was fine.
Very convenient location, personable staff.
Stayed in July 2023
Reviewed: 12 August 2023
Rick
United StatesThe breakfast was not particularly well organized.
The hotel was extremely clean and well maintained. A complimentary breakfast would have been nice. The staff was very cordial and helpful!
Stayed in July 2023
Reviewed: 31 July 2023
Timothy
United StatesNothing really noted. Only suggestion would be a little later closing for breakfast and at night.
Great stay. Clean comfortable room. The staff were pleasant and helpful. Particularly of note is the restaurant staff, both at breakfast and as bartenders at night. Super nice and service oriented. I would definitely stay here again.
Stayed in July 2023
Reviewed: 15 June 2023
Etty
United StatesBest mattress too soft, uncomfortable.
Convenient location. Beautiful river view.
Stayed in June 2023
Reviewed: 8 June 2023
Stephanie
United StatesNA
cleanliness and friendly staff
Stayed in June 2023
Reviewed: 2 June 2023
Jessica
United StatesN/A
Staff was very welcoming and helpful for suggesting restaurants etc. Not being from the area, I appreciated her kindness when answering my questions.
Stayed in May 2023
Reviewed: 29 May 2023
Brian
United StatesIn an upscale establishment like this, breakfast should be included in the price of the stay.
Stayed in May 2023
Reviewed: 14 May 2023
Bear
United Statesn/a
location and staff
Stayed in March 2023
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