Breakfast was expensive and not very good. Hallway carpet was filthy. Unexpected and rather large charge for pet.

Friendly staff. Bed was comfortable. Room was decent. Lobby area was nice. Lots of grass area for pets.

Stayed in May 2024

Fitness area is very small, not much options in terms of weightlifting.

Outdoor seating area plus the pool is nice and well kept. Plenty of availability of parking. Close to airport only a $20 taxi/uber ride. Close to a couple of shops on restaurants over the road.

Stayed in May 2024

Elevators and hallways should be updated to match the rest of the facilities

Staff, lounge area, room absolutely amazing Emphasis on staff being absolutely amazing

Stayed in February 2024

More staff in the front desk, there was just one person doing everything: taking calls, checking in guests, solving questions. It delay our check-in and the person felt stressed not giving the correct attention to every guest. There aren't a lot of restaurants around the hotel.

Close to the airport, avoiding the menace of city traffic. The place is nice and comfortable if you want to spend a few days.

Stayed in April 2024

Coffee shop only provide in certain hour.

Airport shuttle

Stayed in April 2024

Everything went very smoothly. No complaints

Great foyer space and outdoor area around pool. Very spacious room and helpful breakfast team.

Stayed in April 2024

the lights in the disability bathroom were on a timer and went out while I was in the bath, and due to injury and crutches, it was quite dangerous to have that happen without warning. There should be a sign warning people to turn on the other set of lights on as well as the fan/light

friendly staff, comfortable room and lovely garden courtyard to sit in

Stayed in May 2024

Close to the airport and they offer a shuttle service.

Stayed in April 2024

Maybe needs to be a little bit cleaner in the bathroom and carpet area.

The most comfortable bed.

Stayed in March 2024

Evening female reception staff were rude and unhelpful.

Large, clean, comfortable room that was modern with nice quality bedding. Large bathroom, hairdryer, coffee, refrigerator, TV and balcony. Good location, nice pool area when the weather is good. Reception staff - Jordan and Doreen were friendly and helpful.

Stayed in April 2024

Dated and tired carpet, curtains and decor

Rooms are a little bit tired and old and could do with a soft refurb. The bed and pillows though were fantastic, best bed we have ever slept in which lifted the rating for us

Stayed in February 2024

Never cleaned our room. Old hair from other guest on the towels.

It was close to the AirPort. Nice beds.

Stayed in March 2024

No restaurant attached

Large room

Stayed in March 2024

The ‘hidden’ parking fee. $30 is too much. You don’t clean rooms every day, the toiletries are skimpy, the cost of parking is just an up charge

The property was close to where I needed to be. I liked the room, it was very clean (carpet will need replacing soon) and the exercise room was nice.

Stayed in March 2024

The sofa needed a shampooing it was very dirty.

The location was convenient

Stayed in March 2024

We had a room close to the exit and looked out on the street. There was a bit of noise Also were jet lagged and slept through breakfast. It would have been good to be able to buy things from the breakfast bar after 11am

Laundry. Close location to the train and shops for meals. Most of all close proximity to LAX.

Stayed in March 2024

The carpet of the room and the hotel was dirty with blood stains in the room. The shuttle at the airport was not available despite we sent a message to the hotel notifying our arrival and you need to tell them that you need it for going to the airport back otherwise you won’t see it. The hallways does not smell good.

It was close to the airport.

Stayed in March 2024

We asked for a room on a higher floor, but it wasn't given. Nobody helped us with our luggage, we had 5 pieces and had to drag it through the hotel lobby etc. The bed had a dip in it and wasn't the most comfortable sleep.

the room was clean and somewhat quiet. We were there to be closer to LAX. The TV and outdoor sitting areas are really nice.

Stayed in March 2024

The tv wasn’t registered under my name. It had someone else’s name and the second day it just said guest. I had extended my stay and housekeeping tried to enter when it was locked and a do not disturb sign on door.

Stayed in March 2024

The cleanliness of the room was questionable, it's definitely older and in need of some refreshment. The carpet and the couch had multiple stains on them. The sofa bed mattress was very thin and uncomfortable. We called to get sheets for it and after an hour I had to go down to get them so my daughter could go to sleep and the staff were not the most friendly (they were not rude, just quite unbothered). We had to pay 30$ for an early check-in (2 hours early).

The location was good for a night before an early flight, we took a lyft to the airport and it took less than 10 mins. The size of the suite was good for a family of 5.

Stayed in March 2024

If you’re not driving you are stuck taking a $20 cab charges, also the guest have to get lost first before we locate where we are going I was unable to utilize breakfast because I was never told the times or location of anything in the hotel but my room, I was never informed about the shuttle and thats one of the reasons I choose your hotel.

Clean and quiet

Stayed in March 2024

Staff initially weren’t very helpful.

Convenient location, easy onsite parking , clean updated facilities, side entrance,

Stayed in December 2023

The price of bottled water

Cozy and nice location .

Stayed in February 2024

I had my own transportation, so I didn’t use the shuttle. However, you have to pay for parking, and there is a big sign that says, ‘Park at your Own Risk.’ That didn’t sit well with us because the parking was not free, yet you were parking at your own risk. The bed was extremely uncomfortable, and the room was outdated.

The location was great; it’s close to the airport. The lobby is very nice and clean. The room was clean, and the staff was professional and friendly.

Stayed in February 2024