2502 Crossroads Drive, Madison, WI 53718, United States
#25 of 62 hotels in Madison
Guests' ChoiceBased on 72 hotel reviews
8.5Cleanliness
8.9
Comfort
9.0
Location
8.6
Facilities
8.7
Staff
8.8
Value for money
8.4
Free WiFi
10.0
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Showing 1 – 25
Reviewed: 17 May 2024
Anthony
United StatesClean. Friendly staff. Great location.
Stayed in May 2024
Reviewed: 11 August 2023
Dennis
United StatesThe breakfast wasn't complimentary.
Did not have breakfast. Thought the cost was high.
Stayed in July 2023
Reviewed: 15 May 2023
Jennifer
United StatesNothing
Good sized rooms. Pool, fitness center, and laundry room were available. Staff was excellent! Stanley and Meghan especially get ten stars!
Stayed in May 2023
Reviewed: 1 May 2023
Bobby
United StatesEverything was amazing
Stayed in April 2023
Reviewed: 27 March 2023
Greg
United StatesBreakfast wasn’t open yet when we left in the morning(Sunday). For future reference, I suggest opening breakfast early, especially on the weekends when people are more likely getting up early to travel. We needed breakfast at 6a.m. and it didn’t open until 7a.m. Bummer, as the breakfast options looked good.🙁
Stayed in March 2023
Reviewed: 12 February 2023
Aaron
United StatesThe pillows were uncomfortable
The location was great.
Stayed in February 2023
Reviewed: 9 February 2023
Robert
United StatesI would have enjoyed a continental breakfast buffet over the restaurant style breakfast that was offered. More choices that are more of a “grab and go” not the way it it is.
Jacob at the front desk gave EXCELLENT customer service!! The Hotel was clean and comfortable and seemed to have whatever you needed.
Stayed in February 2023
Reviewed: 18 November 2022
Sharon
United Statesbigger work out facility would have been nice
convenient
Stayed in November 2022
Reviewed: 17 November 2022
Becky
United StatesWe went to have a quite weekend away from my children. I asked that we not be put by any. Where out room was however was in the middle of a bank of rooms reserved for a kids hockey team. So at 630 AM I am woken up to screaming and hockey pucks banging against the door. The hot tub in our room had to be cleaned out first from hair (pubic) and spiders. Bathroom was nice until toilet stopped working. Was also charged for breakfast when it was supposed to be included
Room was very large and well lit. Many accommodations. The gentleman who checked us in was amazing and very helpful.
Stayed in November 2022
Reviewed: 23 August 2022
Jennifer
United Statesit was perfect thank you!!
the staff!!!
Stayed in August 2022
Reviewed: 3 May 2022
Valentin
United Stateslocation
Stayed in May 2022
Reviewed: 17 April 2022
Richie
United StatesNothing
Convenient location and good ambience. Front desk team was very helpful and welcoming. Free airport pickup and drop-off shuttle service was a big convenience. Restaurant at the hotel offered tasty food selections. Absolutely enjoyed staying at this hotel.
Stayed in April 2022
Reviewed: 10 March 2022
Garry
United Statesit had all the amenities
we were able to get into our room early
Stayed in March 2022
Reviewed: 15 February 2022
Sarah
United StatesThe bed was a little too firm for my liking. I woke up with a sore back each morning
Great location
Stayed in February 2022
Reviewed: 7 February 2022
Austin
United Statescan’t say we had anything we disliked.
Very Clean, by lots of entertainment, staff was wonderful, rooms were cleaned and modern. very good experience.
Stayed in February 2022
Reviewed: 15 January 2022
Stan
United StatesThe Courtyard Marriott was a very clean Hotel. I love that they sell some Starbucks coffee there as well. the location is fantastic and felt very safe there. Loved it.
Stayed in December 2021
Reviewed: 9 December 2021
Aadya
United StatesNothing
Excellent location. Very clean!
Stayed in December 2021
Reviewed: 15 November 2021
Julie
United StatesThere was coffee, but no complimentary tea in room.
Staff wore masks as we're still in the pandemic, room size and setup was nice--bed wasn't jammed next to hvac unit, location, eco-friendly & pandemic conscious options for room cleaning.
Stayed in November 2021
Reviewed: 22 July 2021
Krista
United StatesThe register/computer frequently denied our credit cards, and the credit cards of other guests. Cards seemed to be getting denied at a one approved, one revoked rate. I was tempted to start letting people go infront of us.
Menu exceeded our expectation. A variety of "fast foods" aka quick-grab market items as well as gourmet chef-prepared items. It was expensive, but that is expected at an hotel.
Stayed in July 2021
Reviewed: 1 July 2021
Erick
United StatesInternet sucked
Room was as promised, staff was friendly.
Stayed in June 2021
Reviewed: 26 May 2023
Sanjay
IndiaThe front desk person on arrival was very impatient. Due to staff shortage the rooms were not cleaned everyday.
The hotel was functional for our visit to Madison.
Stayed in May 2023
Reviewed: 19 April 2023
Tiffany
United StatesEverything
I didn’t stay….I tried to cancel one of my days as I overbooked by one day and got the run around call booking.com n then booking.com telling me to call the property so I ended up getting a room elsewhere and canceling my card used to hold this hotel so that I was not charged..should not of been this difficult to adjust my stay from 5 nights to 4 nights but all in all I will never book again with you nor booking.com….
Stayed in March 2023
Reviewed: 12 November 2022
Nicole
United Statesnight staff was not available when we went to pick up our pizza delivery. never got our pizza, the night staff put a sign out that they would be back soon or to call a certain number. we waited in the lobby and tried the number many times and NOTHING! Very disappointed.
location, cleanliness
Stayed in October 2022
Reviewed: 3 September 2022
Sherry
United Statesno microwave no fan in restroom restaurant was horrible not eatable not enough towels in rooms had to ask for the basic supplies staff was not help or friendly at all. make you feel like you were bothering them. location was horrible not close to anything
it was clean
Stayed in August 2022
Showing 1 – 25
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