We faced Bluemont and the hotel could benefit from some better sound proofing windows

Stayed in September 2021

I was charged for an extra night that I did not stay. I booked through booking.com prior to staying. Then they processed my card for incidentals. I did not have any for my stay. Then I looked at my card statement 2 days later and I had been charged for another night. I have called twice and the hotel says it will be resolved, but the $197 has not been credited to my account. They state that they are working with booking.com.

It was nice and clean. Beds were comfortable.

Stayed in May 2024

$15 to park per car is a bit silly mid week in that area. I have stayed at many ofnthebhorels in Manhattan, and it is the only one that has charged like that. Also my booking for 2 adults had breakfast included. However, the staff had to manually add it after I showed my booking receipt. Even then, I could only get breakfast for one. The mattress in my room was TERRIBLE. It was very hard and lumpy. There was a large, hard knot in the mattress at my mid back all night. Sadly, this made for an uncomfortable night's sleep.

The location is great if you're looking for something close to Aggigeville. If you want peace and quiet, you may want to choose another place. Aggieville is the center of college-aged nighttime activity, so it can get a bit rowdy.

Stayed in February 2024

No breakfast without paying for it. No room clean up unless requested. Were not informed of that at check in.. Parking was terrible. Heater/AC was not working correctly, fan didn't run right, temperature would go from 66-72, just cycled couldn't adjust for one temperature. Over priced for no breakfast and etc.

Bed was fine, bathroom shower were fine.

Stayed in January 2024

The ac and heater unit in our room was very loud and noisy. It sounds like an airplane taking off every time it was on.

The property was close to Aggieville and KState.

Stayed in October 2023

The price of the room is too high for what you get and amenities. The paid parking, paying for coffee in the morning, breakfast was not convenient.

Location

Stayed in September 2023

Our room’s a/c was not working properly. Room temp was 77. It was 100 outside and we had been at the football game. So 77 was not cold enough. The front desk gave us fans, but said there weren’t any other rooms to change to. They said we could complain to the mgr the next day but we were short on time so we just left.

Location

Stayed in September 2023

Double charged. Still hasn’t been resolved

Stayed in July 2023

The location of our room. I asked to move none available. The bed was not made nicely and when I looked again there was a female hair on the pillow. I called no housekeeping now available. She brought up new pillow cases. My boyfriend started a shower turn his head to look down someone’s pubic hair in the entry to the shower. Called again front desk was very apologetic. Offered free parking and free breakfast for all of the problems. Now she said she thought she might have another room. At this point I had my bags unpacked so I declined! She wasn’t even able to confirm that there was in fact another room. Breakfast was bad even though it was free. I would have been very unhappy if I have paid the ridiculous prices!

Lobby was nice.

Stayed in July 2023

disliked that there was a parking fee and that there was no pool

the cleanliness and the fact that the bathroom had ventilating fans

Stayed in May 2023

Everything except we had to leave 1 day early due to family emergency, and they kept the 1 night. We were appalled especially since we travel often and never had a situation like this.

Everything except we had to leave 1 day early due to family emergency, and they kept the 1 night. We were appalled especially since we travel often and never had a situation like this.

Stayed in June 2023

Bar was closed early No food except snacks Tv didn’t work well Parking was full no spaces had to drive around and squeeze in tight spot

Was no breakfast

Stayed in April 2023

Charges for parking accommodation and lacks continuous security measures entering the parking garage (door left open repeatedly). No trash bags. 1/2 of a shower door. 2 hr limitation on refrigerator, and then you have to manually reset. TV remote is difficult to operate. No luggage carts are available. A penalty fee to be assessed if you check in 20 minutes too early. No drawers to place your clothing in.

Bed was comfortable. Room clean.

Stayed in December 2022

Mini bar wld have been nice. Self parking also nice, or baggage valet service. Deceitful to require valet parking and auto charge as an “incidental.”

Rooms were very nice.

Stayed in November 2022

The shower floor had multiple pubic hairs from someone else.

Did not pay for a breakfast at this location.

Stayed in December 2022

Front desk staff member was rude. There were lights in our room that wouldn’t turn on and the lady at the front desk acted as if we were massively inconveniencing her by asking her if there was a way we could have someone check the lights. When maintenance came up, they still could not get the lights to turn on. the only upside was that once they realised that there actually was a problem and we weren’t being dramatic, they offered to discount our room. We were offered a new room or 10% discount (we chose the discount as we’d already unpacked) but nobody put notes on the system, so we had a longer checkout while someone called the manager to check.

Location, beds were very comfortable

Stayed in November 2022

The parking options are terrible. Required valet should not be the only option as some people are not willing or able to hand over their keys. I was told the hotel suggests street parking or the parking garage as an alternative. Both these options have restrictions on when you are able to park there. For example, there is no parking in Aggieville from 3am-6am. It should be an option to include the parking fee, but be allowed to park your car yourself.

The room was clean with modern furnishings. It was a good price for the location. Check in was very easy.

Stayed in November 2022

Stool lid was broken off. This is a brand new hotel. How could that happen? Couldn’t find the hotel when we got there. Would prefer check in in ground floor.

Stayed in October 2022

The price is huge. For that price, which I have no issue paying, should bring amazing food, complementary transportation to and from the Airport. Car service within a reasonable close distance. Frozen Chicken strips should not be on the menu not even by the pool. And if they are they should be house-made. Horrible.

Stayed in June 2022

I paid for valet parking but had to retrieve my car myself anyway

Location

Stayed in July 2022

The outdoor patio was filthy. Filled with bottles and cans. I am furious I need to pay for valet overnight parking. I will stay at the Bluemont again in the future and get free parking and free breakfast for the same price. People working front desk and bar acted and looked very unprofessional.

No breakfast

Stayed in July 2022

The “free parking” is only free if you park in the parking garage that is not nearby or affiliated with them.

Great staff, everyone was helpful & kind!

Stayed in May 2022

When we got to our room it looked like someone had slept in our beds. They did move us to another room but it wasn't much better. Hotel seemed old and in need of remodeling. Definitely not worth the price. Disappointing

Location was convenient

Stayed in April 2022

Barebones, a surprise for a 3-star rating. Long walk to room from elevator, no convenient food and drink facilities in hotel.

Stayed in May 2022

Location, parking, noise, distance to walk to rooms, bed uncomfortable

Clean

Stayed in March 2022