30 Whalley Avenue, New Haven, CT 06511, United States
#7 of 9 hotels in New Haven
Guests' ChoiceBased on 267 hotel reviews
7.8Cleanliness
8.3
Comfort
8.5
Location
8.7
Facilities
8.0
Staff
8.9
Value for money
7.5
Free WiFi
10.0
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End of dialog contentReviewed: 20 April 2024
Sanooj
BahrainRenovation work
I didn't liked this hotel because it's not worth for the money you spend. Staffs are nice but the building structure and room is not good. The facilities are less. The renovation works really disturbed
Stayed in April 2024
Reviewed: 18 March 2024
Jerry
United StatesI will go back to the hotel !!!! Clean , good location , comfy beds and pillows , nice staff .
Stayed in March 2024
Reviewed: 22 February 2024
Nigel
IrelandN/A
Staff location
Stayed in February 2024
Reviewed: 14 February 2024
Ayelet
IsraelThe hotel is under renovations and the information was not disclosed at time of reservation, only during check in. The place is dirty, and very noisy, and they still want full charge. What a disgrace!
Location
Stayed in February 2024
Reviewed: 28 August 2023
Moqi
United KingdomMy window didn't close, and it was very noisy in the night. Parts of the chair fell off. Water did not drain from the sink.
Very kind personnel - both receptionist and the cleaning staff - I was on floor 5 so constantly in the elevator and meeting them, and they always cheered me up.
Stayed in August 2023
Reviewed: 24 August 2023
Ivonne
IndonesiaGreat location, useful facilities (laundry facilities and microwave in the lobby), and most importantly the staff are extremely helpful and show excellent service attitude.
Stayed in August 2023
Reviewed: 23 August 2023
Luke
United Kingdom.
Stayed in August 2023
Reviewed: 22 August 2023
Aynur
TurkeyThey overcharged
They overcharged
Stayed in August 2023
Reviewed: 8 August 2023
Phillippe'
United StatesThere was a moldy smell in the hallway as we walked to the elevator.
Breafast was OK.
Stayed in July 2023
Reviewed: 23 July 2023
Adriana
United StatesNoises, poor cleaning, house keeping didn’t do the job properly, poor options for food.
The location
Stayed in July 2023
Reviewed: 6 July 2023
Yin
ChinaNone
Perfect housing services
Stayed in July 2023
Reviewed: 1 July 2023
Jenny
United Statesjust really small room and bit dated
great location
Stayed in June 2023
Reviewed: 20 June 2023
Jinhi
United StatesBathroom drain including toilet was terrible.
Stayed in June 2023
Reviewed: 2 June 2023
James
United Stateslocation and free coffee
Stayed in May 2023
Reviewed: 21 May 2023
John
United Statesnothing
afternoon check in was outstanding
Stayed in May 2023
Reviewed: 13 May 2023
Rocio
United StatesEverything was fantastic
staff is fabulous!
Stayed in May 2023
Reviewed: 25 April 2023
Barbara
United StatesI was 'guaranteed an accessible room. I didn't get one and had to request one when I arrived and they had to change my room. I asked to have my room cleaned; it wasn't done. They charged me for parking but I never had a car, therefore, had nothing to park. Some staff good, others, argumentative.
NA
Stayed in April 2023
Reviewed: 25 April 2023
Suzanne
United StatesBed not comfortable. it sagged
Stayed in April 2023
Reviewed: 5 April 2023
Charles
United StatesElevator maintenance shut off the elevators when we were trying to move out. We had to drag our luggage down 5 flights of stairs too. the lobby.
Stayed in April 2023
Reviewed: 5 January 2023
Emidio
Canadawas priced too high.
was very clean.
Stayed in January 2023
Reviewed: 15 August 2022
Glenn
United Statesno complaints
very clean everywhere, staff at the front desk, the bartender / chef were all excellent
Stayed in August 2022
Reviewed: 13 July 2022
Jennifer
United StatesIt was not to my standards room was hot air conditioner did not work
The quietnes a great night to get away
Stayed in July 2022
Reviewed: 12 July 2022
Courtney
United Statesit smells very clean the minute you walked in the door the lady at the front desk was exceptionally helpful
Stayed in July 2022
Reviewed: 11 July 2022
Tammy
United StatesOnsite parking 25$. Found a garage in town for 13$ per 24hrs. The bar/restaurant was barely operational. Menu had about 4 items. That said, the staff everywhere were friendly and helpful.
Everything was clean. Beds were comfortable. Easy walk to everything. Staff were helpful with suggestions about where to see fireworks etc.
Stayed in July 2022
Reviewed: 2 July 2022
Mohammed
Saudi Arabiaif you want the homeless experience try to stay here as I woke up more than 10 times because of the cars noise
staff were super friendly , great location
Stayed in July 2022
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