Reviews of Courtyard by Marriott Reno 3 stars
6855 South Virginia Street, Reno, NV 89511, United States
#15 of 49 hotels in Reno
Guests' ChoiceReview score
Based on 106 hotel reviews
8.4Score breakdown
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Cleanliness
9.1
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Comfort
9.0
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Location
8.6
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Facilities
8.7
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Staff
9.2
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Value for money
8.2
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Free WiFi
8.8
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Reviewed: 10 March 2024
Diane
United States4 reviews7.0Good- • Leisure trip
- • People with friends
- • Double Room with Two Double Beds
- • Stayed 2 nights
- • Submitted via mobile
Did not like bathroom and sink arrangement.
Stayed in February 2024
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Reviewed: 8 November 2023
Arnold
United States1 review9.0“Was worth it.”- • Business trip
- • Solo traveller
- • King Room with Sofa Bed
- • Stayed 1 night
- • Submitted via mobile
Nothing stood out except maybe 2 persons a front desk
Not on beaten path.
Stayed in October 2023
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Reviewed: 5 September 2023
Tim
United States24 reviews1 helpful vote9.0“It was very comfortable bed. I like the updated look and feel. Furniture was functional and comfy.”- • Leisure trip
- • Group
- • Queen Room with Two Queen Beds and Balcony
- • Stayed 1 night
Had to hold the toilet handle down longer to flush efficiently. I also didn't like the room temp. It kept warming up during the night.
I did not have the breakfast. It was a nice option to have if needed.
Stayed in September 2023
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Reviewed: 19 July 2023
Martha
United States12 reviews9.0“Staff very good, breakfast bar very good.”- • Leisure trip
- • Couple
- • King Room with Sofa Bed
- • Stayed 2 nights
Most all was good.
Property was very nice. Great exercise room. Our first room had a water leak at the bathroom sink, so we moved to another room. I could not sleep as there was a constant humming noise. Had to put earphones with music all night. Got very little sleep. A manager did give me a few points on my membership. Property is very nice except for room issues.
Stayed in July 2023
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Reviewed: 27 February 2023
Nishan
United Kingdom25 reviews9.0Superb- • Leisure trip
- • Couple
- • King Room with Sofa Bed
- • Stayed 1 night
- • Submitted via mobile
nothing
comfortable place to sleep after long flight, useful nearby shops and helpful friendly staff
Stayed in January 2023
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Reviewed: 29 August 2022
Lynn
United States11 reviews1 helpful vote8.0“Cody wase exceptional as well as the lady who worked the breakfast on Saturday. Excellent staff!”- • Leisure trip
- • Group
- • King Room with Sofa Bed
- • Stayed 2 nights
If the young gal on Sunday had explained to my son how the free breakfast card worked, rather than taking the whole card for a cup of coffee. When my husband and I came down, I let my son use my portion of our card for his meal, and I didn't eat! Seems unfair when we paid more to get his benefit....
Breakfast choices were very good.
Stayed in August 2022
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Reviewed: 26 August 2022
Robin
United States17 reviews1 helpful vote8.0“Met expectations, convenient location”- • Leisure trip
- • Couple
- • King Room with Sofa Bed and Balcony
- • Stayed 2 nights
Limited choices, slow service, high price for breakfast. Next to a noisy highway. Small room
Convenient location. Clean facilities Friendly staff
Stayed in August 2022
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Reviewed: 22 August 2022
Sharon
United States6 reviews7.0Good- • Business trip
- • Family with young children
- • Double Room with Two Double Beds
- • Stayed 1 night
- • Submitted via mobile
no fans in bathroom area to deal with After shower or bath humidity dark street entrance..parking ..
That’s comfortable.
Stayed in August 2022
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Reviewed: 9 August 2022
Masataka
United States7 reviews8.0Very good- • Leisure trip
- • Family with young children
- • Double Room with Two Double Beds
- • Stayed 1 night
There is no free breakfast, but there is a coffee shop/bar in the lobby.
Stayed in July 2022
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Reviewed: 8 August 2022
William
United States11 reviews8.0Very good- • Leisure trip
- • Family with young children
- • Double Room with Two Double Beds
- • Stayed 2 nights
The room was listed a two (double) rooms for a separate sleeping area. It was only a single room with a double beds. Bookings.com and /or Marriott did NOT describe the room correctly.
The breakfast was very poor. Not much selection compared to other hotels that include breakfast..
Stayed in August 2022
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Reviewed: 25 July 2022
Shantel
United States6 reviews7.0“A bit overpriced but clean and quite”- • Leisure trip
- • Couple
- • King Room with Sofa Bed and Balcony
- • Stayed 1 night
- • Submitted via mobile
No microwave or freezer in room. Balcony “view” was directly over the dumpsters with no outdoor chairs provided to enjoy the balcony. Very small swimming pool. Room wasn’t ready upon check in so there was a bit of a wait.
Safe location. Very quite. Room was nice and clean. Comfortable bed. Good water pressure. Relaxing lobby. Cheerful front desk attendant.
Stayed in July 2022
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Reviewed: 15 July 2022
Douglas
United States7 reviews8.0Very good- • Leisure trip
- • Family with young children
- • King Room with Sofa Bed
- • Stayed 1 night
- • Submitted via mobile
No complimentary breakfast and lots of TV channels not available. Not worth the price they are charging. Overpriced
Staff was friendly, place was clean, room good size
Stayed in July 2022
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Reviewed: 1 July 2022
Davis
United States1 review9.0Superb- • Leisure trip
- • Family with young children
- • King Room with Sofa Bed
- • Stayed 1 night
- • Submitted via mobile
I had an extra charge come through for $21 & was not told about it when I was there
Nice facility. Great amenities and lounge area. Warm and inviting.
Stayed in June 2022
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Reviewed: 20 June 2022
Steven
Germany7 reviews8.0Very good- • Leisure trip
- • Family with young children
- • King Room with Sofa Bed
- • Stayed 2 nights
- • Submitted via mobile
Housekeeping did not come
Stayed in June 2022
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Reviewed: 6 June 2022
Maria
United States1 review7.0Good- • Leisure trip
- • Family with young children
- • Double Room with Two Double Beds
- • Stayed 1 night
When I booked, I selected a booking that included breakfast. On the day of check out, we went to the dining room to order our breakfast. The person who was taking the orders, asked us for our room number. We gave it to her; she looked in the system and said that our breakfast was not included. She asked us to check with the front desk personnel. We walked to the front desk. We explained the situation. The lady at the front desk checked and said that we were right and our breakfast was indeed included. So, we walked back to the dining room and let the employee know. We were finally able to order and have breakfast. It was annoying to go back and forth in order to clear this thing up. Also, the door of the bathroom did not close properly or locked. It stayed open.
We enjoyed the beds. They were comfortable, and the air conditioning was quite. The blueberry muffin was really good.
Stayed in June 2022
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Reviewed: 31 May 2022
Tia
United States3 reviews9.0“Good experience would recommend”- • Leisure trip
- • Family with young children
- • King Room with Sofa Bed and Balcony
- • Stayed 2 nights
- • Submitted via mobile
only two elevators and very limited parking
clean facility and friendly staff
Stayed in May 2022
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Reviewed: 13 May 2022
Theresa
United States1 review8.0Very good- • Leisure trip
- • Family with young children
- • King Room with Sofa Bed and Balcony
- • Stayed 4 nights
- • Submitted via mobile
Noise from freeway
Breakfast potatoes are bad
Stayed in May 2022
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Reviewed: 14 April 2022
Catherine
United States101 reviews7 helpful votes7.0“Nice place but be wary of rooms too close to the elevator if you don’t bring ear plugs.”- • Leisure trip
- • Couple
- • King Room with Sofa Bed and Balcony
- • Stayed 1 night
- • Submitted via mobile
property is fine, our room was near the elevator so I hardly slept because of the bell each time someone came or went.
convenient to places we needed to go
Stayed in April 2022
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Reviewed: 11 April 2022
Thea
United States4 reviews9.0Superb- • Leisure trip
- • Family with young children
- • King Room with Sofa Bed
- • Stayed 1 night
- • Submitted via mobile
Everything was good
Very clean, very accommodating, convenient location, helpful and knowledgeable staff.
Stayed in April 2022
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Reviewed: 10 April 2022
Catherine
United States101 reviews7 helpful votes9.0“We’ve stayed here before and it’s always really clean and comfortable.”- • Leisure trip
- • Couple
- • King Room with Sofa Bed
- • Stayed 1 night
- • Submitted via mobile
Not a thing
Very clean and the bed was super comfy.
Stayed in April 2022
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Reviewed: 18 February 2022
Alfonso
United States1 review9.0“very enjoyable, our favorite place to staying reno. or wherever we travel”- • Leisure trip
- • Couple
- • King Room with Sofa Bed
- • Stayed 1 night
we sometimes, but not often have to look to make sure the sheets are clean. once or twice this has happened so we check. not this time and we haven't had a problem at this property ever.
my wife likes the breakfasts and its very convenient. the location is good and we really like the property. the staff is top flight! we are rarely disappointed with the courtyard marriott
Stayed in February 2022
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Reviewed: 3 January 2022
Icela
United States2 reviews8.0“confortable”- • Leisure trip
- • Group
- • King Room with Sofa Bed
- • Stayed 3 nights
- • Submitted via mobile
it was clean
I like the location, and property was clean. I only dislike the fact that staff was not wearing masks. 😷
Stayed in January 2022
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Reviewed: 24 December 2021
Katarina
United States1 review8.0Very good- • Leisure trip
- • Family with young children
- • King Room with Sofa Bed
- • Stayed 2 nights
- • Submitted via mobile
I didn’t like the location but it was ok overall
very clean and neat
Stayed in November 2021
-
Reviewed: 10 December 2021
Jennessy
United States1 review8.0Very good- • Leisure trip
- • Solo traveller
- • King Room with Sofa Bed
- • Stayed 3 nights
- • Submitted via mobile
Needed the room to be cleaned more than once
Stayed in December 2021
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