17225 El Rancho Way, Salinas, CA 93907, United States
#6 of 18 hotels in Salinas
Guests' ChoiceBased on 117 hotel reviews
7.9Cleanliness
8.4
Comfort
8.5
Location
8.3
Facilities
8.0
Staff
8.7
Value for money
7.6
Free WiFi
8.1
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End of dialog contentReviewed: 24 January 2024
Donald
United StatesThe breakfast setup was awful. There was one person taking orders and one person (apparently) preparing it. There were not many choices, the ones that were available were expensive and it took a long time to get our food. There is axreason why most comparable hotels have a breakfast buffet. This problem ruined our whole experience of the hotel.
The room was comfortable and the location was terrific.
Stayed in December 2023
Reviewed: 25 December 2023
Vicki
United StatesEnjoyed the property
I booked 3rd party 4 months earlier for a king bed and received 2 queens. Disappointed. Kings cost more and I didn’t get what I paid for.
Stayed in December 2023
Reviewed: 19 December 2023
Brent
United StatesLimited convenient parking
Stayed in November 2023
Reviewed: 3 December 2023
J
United StatesHousekeeping during the holiday was spotty but the front desk staff tried to make up for the lack of service (2x in seven days) by providing replenishment of in room refreshments. Parking was limited even though shared with another facility.
Hotel was in a fairly central area for our visit with family. Shopping and restaurants were nearby but work and holiday traffic were somewhat noticeable.
Stayed in November 2023
Reviewed: 19 September 2023
James
United StatesBeing charged for parking in an outside parking lot.
It was clean, safe and appeared newish.
Stayed in August 2023
Reviewed: 28 August 2023
Ramiro
United StatesElevator is very slow, the bathroom sink area is too small
Location, friendly
Stayed in August 2023
Reviewed: 20 August 2023
Maricar
United StatesI was supposed to get a sofa bed with my kid but only received a king bed and chair. Also the breakfast included ad is very misleading. It’s actually not included you pay $10 per person
Cleanliness and customer service
Stayed in August 2023
Reviewed: 13 June 2023
Gonzalez
United StatesThe hotel smelled and there was a lot of noisy people in the halls.
The gym was nice
Stayed in June 2023
Reviewed: 5 April 2023
Renée
United StatesConvenient location for work and an excellent gym for a morning workout!
Stayed in April 2023
Reviewed: 7 December 2022
Eric
United StatesTheir system of having a "restaurant" and giving you a $10 credit per person per room is inconvenient and inefficient. It led to them overcharging me $20 and then I had to call twice to get them to refund me. It was a pain.
Room was nice. Bed was comfortable.
Stayed in November 2022
Reviewed: 28 November 2022
Milford
United StatesNo complimentary breakfast
close to family
Stayed in November 2022
Reviewed: 28 November 2022
Abby
United StatesUpon arrival we were told that we didn’t have a room due to overbooking, then they found my reservation but gave our original booking to another guest. I’m wondering if we book through booking and not directly with hotel, they can just give our reservation away. Front desk personnel was very kind and gave us a room suite that was a bit more expensive. Hopefully we don’t go through this again. I haven’t had a problem reserving with booking, so maybe it’s a one time thing.
it was close to to Highway. Close to location we were visiting. Staff was nice and helpful.
Stayed in November 2022
Reviewed: 18 September 2022
Lorraine
United StatesFor whatever reason I was under the impression that breakfast was included but found out it wasn’t.
Stayed in September 2022
Reviewed: 2 September 2022
James
United StatesNo parking spaces available but wanted $12 for parking. I complained and they didnt charge me. Pillows were really poor quality.
Proximity to hiway and a good breakfast.
Stayed in August 2022
Reviewed: 17 April 2022
Ramell
United Stateswas shown they had a pool and hot tub on the app but pool has been closed for 3 years
nice clean rooms and comfortable beds
Stayed in April 2022
Reviewed: 13 February 2022
Theresa
United StatesHow the pandemic is not able to clean rooms daily. You needed to call front desk ito request service.
Stayed in February 2022
Reviewed: 27 December 2021
Amanda
United StatesNot a great area around the hotel.
Clean, great amenities, and staff was very helpful.
Stayed in December 2021
Reviewed: 13 December 2021
Jerry
Canadahigh price for what it was
close highway
Stayed in December 2021
Reviewed: 15 November 2021
Pat
United Statesvery warm in hallways and elevator
clean, comfortable and pet friendly . front desk very accommodating to requests
Stayed in November 2021
Reviewed: 13 November 2021
Laura
United StatesHidden fees, being charged for parking while lacking parking. No basic stuff in the room like water. The building was being remodel so there was a bit more noise than expected.
The comfort and size of the room.
Stayed in November 2021
Reviewed: 10 September 2021
Yue
United StatesWe were charged for parking, which we were not made aware of until we carefully checked the bill. Also the AC in the room was very loud at night time, which disturbed our sleeps.
The staff is very nice and helped us find location of the supercharging station. The room is pretty clean!
Stayed in September 2021
Reviewed: 16 July 2021
Dorothy
United StatesClean room
Over priced for location but clean room
Stayed in July 2021
Reviewed: 24 June 2021
Lucia
United StatesI was charged for parking even though there was no parking at the location. There were no washcloths or soap in the bathroom and the coffee station was used.
It was clean.
Stayed in June 2021
Reviewed: 17 June 2021
Rebekah
United StatesCurrently renovating so the lobby/breakfast area is almost nonexistent. But expected due to circumstances.
Super fluffy soft pillows.
Stayed in May 2021
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