Cost of parking

Clean, modern, excellent service.

Stayed in April 2024

Outdated equipment - ACs are noisy, one lift not working, another could be heard in 3rd room in the corridor. Also some construction noise from outside. Cappuccino has no coffee in it.

Nothing in particular

Stayed in April 2024

I asked about the spa, but there was none available. There was an outdoor pool and jacuzzi, but the weather didn't permit. I expected breakfast to be continental when paying for the breakfast add-on, but it was a selection from the bistro. However, options were sufficient. It would have been nice for the fridge to be stocked, if even with items that we would be charged for.

The beds were comfortable and the tempered in the room was adjustable. The staff was pleasant and the location was accessible.

Stayed in March 2024

The fact that they have a starbucks in the lobby and by the time I got downstairs during my checkout, it was already closed. I ended up getting on the freeway with no coffee. The hours were limited, and there were several people wanting coffee. Also there was no microwave in the room, and bar of open soap in the dish in the bathroom That looked like it may have been previously wet. It was stuck to the soap tray.

the building security

Stayed in March 2024

Nothing

Location

Stayed in March 2024

Clean very accommodating staff very helpful everytime I stay here

Stayed in February 2024

Wish the coffee bar was open longer in the day.

Great location within walking distance of many restaurants and shops.

Stayed in January 2024

There was a security man in the parking garage, but because he was in his regular car with no uniform or identification that he was security, it was creepy for two women to see this guy hanging out in the parking garage taking pictures and talking on the phone. We found out he was security when we reported him to the front desk. People need to know who security is because this guy didn’t look like it at all.

Great location and staff. The property and rooms were very nice, clean and comfortable.

Stayed in December 2023

Nothing

Fast, hot and good

Stayed in January 2024

Pay for parking

Stayed in December 2023

Extra parking fee -- wish it was listed/disclosed prior. No tub, shower only. Carpeting throughout.

We were looking for a reasonably-priced hotel in the Campbell area, which would be quiet, with comfy beds. This hotel delivered; could be due to low season/occupancy but still, we slept great. The room was spacious, clean, and an extra sofa to sit on was appreciated. It's near a freeway but we didn't hear it. There is a nice little gym with weights, elliptical, and treadmills. The included breakfast was a positive departure from the usual continental buffet.

Stayed in December 2023

Hard to see hotel if arriving by car, easy to drive past without seeing the signage. Front desk person not always there, though they were helpful and capable. Some areas of room not well lit

Clean straightforward business hotel. comfortable couch, fridge and bed. Wi-Fi worked and front desk check in and out was efficient. Parking across the street was included. Walking distance to a great town center full of restaurants, grocery. Right next to freeway exit and also quiet and not crowded.

Stayed in December 2023

Location & parking convenient, Room well designed

Stayed in October 2023

Parking should be free for the rate

Nice and friendly staff. Nice location. Comfortable bed. Nice breakfast.

Stayed in October 2023

We stayed practically 3 weeks, with only a weekend off. Got Breakfast coupons which we could exchange for breakfast meals and drinks (either Starbuck coffee, bottled juice or water). On site laundry facility was very useful. All the staff at the front desk and breakfast facility was very courteous and friendly and took great care of us.

Stayed in October 2023

Staff at the phone receptionist could be a little bit friendlier when receiving the call but, still acceptable.

We stayed practically 3 weeks, with only a weekend off. Got Breakfast coupons which we could exchange for breakfast meals and drinks (either Starbuck coffee, bottled juice or water). On site laundry facility was very useful. All the staff at the front desk and breakfast facility was very courteous and friendly and took great care of us.

Stayed in October 2023

The breakfast menu wasn't the best. Might need to update that area also.

The friendliness of the staff. The area that the hotel was located in

Stayed in October 2023

N/a

Easy check in and out. Everyone was nice and rooms were spacious. Not super expensive.

Stayed in October 2023

The hotel is immaculate. Staff was so wonderful. Rooms were fantastic ! Bed was comfortable we slept so good.

Stayed in October 2023

Maybe more open hours for food. We were there for a memorial so we had to work around that schedule which put us off a normal eating schedule. We understand food could not available all day.

Starbucks in the hotel was closed when we arrived we went to Starbucks in the near by shopping center.

Stayed in October 2023

Very clean and staff hospitable

Stayed in September 2023

Nothing

Very clean and loved the layout of the lobby/bar

Stayed in August 2023

Hospitality felt a little off. Husband said coffee in room was terrible. (He is normally fine with the coffee everywhere). He ended up buying coffee at the bistro, but that does not feel friendly. I missed being able to make myself a cup of tea. And no, it does not work to use the coffeemaker, because coffee flavored tea is horrible and there was no way to get around using the coffee carafe. I was able to get water at the bistro when they were open, but it feels more hospitable to get it myself. Bistro staff were efficient but not attentive.

Decor, cleanliness, comfort, location

Stayed in September 2023

The soap dispensers in the shower were not full and ran out before my trip was over

Everything was really nice

Stayed in September 2023