3002 South Harbor Boulevard, Santa Ana, CA 92704, United States
#2 of 26 hotels in Santa Ana
Guests' ChoiceBased on 163 hotel reviews
8.2Cleanliness
8.5
Comfort
8.7
Location
8.5
Facilities
8.5
Staff
9.0
Value for money
7.9
Free WiFi
7.9
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End of dialog contentReviewed: 12 April 2024
Roger
United StatesNot enough towels and accessories for 4 people. Room kinda small for that many people.
Food was excellent, staff was very nice and accommodating.....
Stayed in April 2024
Reviewed: 6 January 2024
Sarah
United Kingdomcomfortable large room and beds, breakfast cafe was great
Stayed in January 2024
Reviewed: 6 November 2023
Amy
United StatesI reserved the room for one night which was $156. Upon checking in, the clerk put a $460 charge to my card claiming it was a hold for incidentals?!? That kind of pissed me off since the card I used also happened to be my bank card. Now my bank funds are tied up for who knows how long. I’ve stayed at about 20 different hotel properties this year and this was the only hotel that did this to me.
The hotel was clean and a great location. Great room for a good price.
Stayed in November 2023
Reviewed: 19 September 2023
Ron
Israelstarstruck coffee menu
nice hotel large rooms
Stayed in September 2023
Reviewed: 7 July 2023
Justin
United StatesIt is a small thing but there was any much to walk to from the hotel. However everything was a short drive.
The hotel was conveniently located near the 405 and on Harbor Blvd. It was a clean room and stayed quiet inside the room. The pool was heated and my family had a great time!
Stayed in July 2023
Reviewed: 7 July 2023
Kai
United StatesToo old.
staff is friendly and location is good.
Stayed in July 2023
Reviewed: 13 March 2023
Melissa
United StatesThe location and the cleanliness of the facilities.
Stayed in March 2023
Reviewed: 9 February 2023
Stephanie
United StatesIt was a bit outdated and there was a $15 fee for parking.
we got into town about 1 1/2 to 2 hours before check in (4 pm) and they let us check in early. I also liked they have a later than usual check out (12pm). The hotel was clean and served it purpose for my daily and I. We came to Santa Ana for a concert at the Observatory that night and it was very close. Also close to the freeway and various food options nearby.
Stayed in February 2023
Reviewed: 31 December 2022
Carolina
Mexicohigh cost for deposit
the bed was comfortable, water pressure was pretty good
Stayed in December 2022
Reviewed: 6 October 2022
Michael
United StatesBistro is a bit expensive. Extra charge for having a car.
Very close to my work location. Able to grab breakfast and/or dinner at the bistro.
Stayed in September 2022
Reviewed: 19 September 2022
Artit
ThailandMaybe a bit too far from closest convenient stores.
Friendly staffs, well clean environment, comfortable bed.
Stayed in September 2022
Reviewed: 1 August 2022
Josynthia
United StatesMy only complaint would be, the elevators are very slow. To get you and to get moving.
Nice clean room. Bed was comfortable. We enjoyed a dip by the pool.
Stayed in July 2022
Reviewed: 21 June 2022
James
United Statesexpensive
outdoor area was nice & staff very friendly
Stayed in June 2022
Reviewed: 2 June 2022
Dtravelbug
United StatesLocation of room was close to elevator. You hear everything and everyone.
Close to the church the next day
Stayed in May 2022
Reviewed: 25 March 2022
Joel
United StatesA little trouble regulating water temperature in sink and shower. Lights turned off by timer. I would have liked a night light in the bathroom. Heating/Air Conditioning unit response delayed, a little hard to get the room to a comfortable temperature.
Staff very friendly. Quiet location away from airport and freeways.
Stayed in March 2022
Reviewed: 14 March 2022
Rhiannon
United StatesEmailed ahead and asked for a room on the top floor which wasn’t given and they wouldn’t change me.
Swimming pool and balcony. The two men working on the front desk Friday and Saturday were so helpful and friendly!
Stayed in March 2022
Reviewed: 28 December 2021
Terri
United Statesdidn’t know there was a $100 pet fee
nice, clean, accepts pets
Stayed in December 2021
Reviewed: 9 September 2021
Paul
United StatesBeing charged to park at the hotel you are staying at seems rather dumb.
Stayed in September 2021
Reviewed: 26 August 2021
Rob
United StatesWas there for a 4 night stay. While I was told there would be no maid service, I did desire to have more frequent exchange of towels. The front desk stated that I needed to make the request, though I felt like every 2 days would have been good for towel exchange.
Stayed in August 2021
Reviewed: 20 August 2021
William
United StatesCharge for parking
Charge for parking.
Stayed in August 2021
Reviewed: 7 May 2024
Shilo
United StatesIt stunk
Location
Stayed in May 2024
Reviewed: 7 November 2023
Meza
United StatesCockroaches in the room missing coffee filters person at front put us in the farthest room
Nice bar area
Stayed in November 2023
Reviewed: 4 September 2023
Raul
United StatesOur bikes were stolen from this property
Stayed in August 2023
Reviewed: 4 September 2023
Maricela
United StatesVery nice hotel. Clean, with Starbucks. Excellent customer service.
Stayed in September 2023
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