2504 North Loop West, Houston, TX 77092, United States
#160 of 427 hotels in Houston
Guests' ChoiceBased on 149 hotel reviews
8.0Cleanliness
8.4
Comfort
8.5
Location
8.4
Facilities
8.1
Staff
8.8
Value for money
8.1
Free WiFi
7.8
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End of dialog contentReviewed: 29 May 2024
Scott
United StatesNo breakfast.
It was quiet, the location was good for my needs.
Stayed in May 2024
Reviewed: 22 April 2024
Georgene
United StatesVery outdated
Susan was very pleasant and answered questions with knowledge.
Stayed in April 2024
Reviewed: 12 March 2024
Leroy
United StatesThe bathroom was very small.
The room was clean and bed comfortable.
Stayed in February 2024
Reviewed: 7 February 2024
Philip
SwitzerlandLocation was most important for me this trip
Stayed in February 2024
Reviewed: 22 November 2023
Traveller_tx
United StatesNoise from neighboring guests
Friendly and very helpful reception.
Stayed in November 2023
Reviewed: 25 July 2023
Anna
United StatesNo towels available in pool area but staff was quick to accommodate.
Good quality hotel for a quick visit with family; great location.
Stayed in July 2023
Reviewed: 25 May 2023
Bobby
United Statesno microwave in room
location and price
Stayed in May 2023
Reviewed: 6 May 2023
Todd
United Statescould have been updated
location
Stayed in March 2023
Reviewed: 28 March 2023
Strong
United StatesWe asked the cleaning lady to give us new towels and take out our trash and she said she would. We came back to the room and nothing was done.
Front Desk he was amazing even though it was so busy for late check in.
Stayed in March 2023
Reviewed: 6 March 2023
Jerry
United StatesEasy check in and check out room was very clean everything was where you needed it.
Stayed in March 2023
Reviewed: 24 October 2022
Jean
United Kingdomcompared to the previous week, we were housed next to the busy road, which meant lack of sleep as weekend traffic continued all night.
clean and well presented
Stayed in October 2022
Reviewed: 15 October 2022
Jean
United Kingdoma bit shabby in places and quite dated
location and peacefulness
Stayed in October 2022
Reviewed: 26 August 2022
Ronald
United StatesThere is only one ice machine on the first floor and my room was on the opposite side of the hotel to reach it. Had to walk all around past the front desk and then all the way down the other hall to get ice. They need to install one on both wings of the hotel.
Room was standard and had everything needed. Very comfortable. Didn't eat breakfast at the hotel so can't comment on it but the snack shop was filled fairly well. Location is convenient right next to the highway and next to a gas station. Pool looks wonderful but also didn't get a chance to use it.
Stayed in August 2022
Reviewed: 4 August 2022
Marcela
United StatesGuest noice
workers kindess
Stayed in August 2022
Reviewed: 11 July 2022
Kyla
United StatesThe room was nowhere near cool
Alan (front desk) , (Overnight weekend staff) and evening bartender were Exceptional ! service was great
Stayed in July 2022
Reviewed: 6 June 2022
Lasonya
United StatesThe staff was great. Very attentive and helpful.
Stayed in June 2022
Reviewed: 15 May 2022
Ruth
Dominican RepublicVery good!!!
Stayed in April 2022
Reviewed: 16 March 2022
Andrew
United StatesThere were a lot of loud guests when I stayed which disrupted my sleep. The area around the hotel seemed a little sketchy.
The customer service and staff were exceptional which made the stay enjoyable. I had breakfast there one morning and food was good and came out quickly.
Stayed in March 2022
Reviewed: 1 March 2022
Brittany
United Stateswalls seemed thin. I could hear the rooms next door phone conversations, talking, and when their shower was on.
Stayed in February 2022
Reviewed: 23 January 2022
Mahmoud
Libyanoise of the roads can be quite annoying!
good value
Stayed in January 2022
Reviewed: 11 January 2022
Fields
United StatesThe smell in the hallway on the first floor. Smelled moldy.
The front desk staff was so polite.
Stayed in January 2022
Reviewed: 3 January 2022
Natalie
United Statescarpet and lobby furniture was worn and needs to be updated
conveniently located for us, friendly & helpful staff, clean facilities, not crowded
Stayed in January 2022
Reviewed: 14 November 2021
Sergey
Russiaheavy noise from a street. windows dont isolate it much noisy aircondition. sounds almost like there is a truck in a room old and dated
spacy room welcome package (water and snacks) clean
Stayed in November 2021
Reviewed: 27 October 2021
Beverly
United Statessomewhat Expensive, Not any benefits for a frequent guest to the hotel.
Stayed in September 2021
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