The cost was a little high.

Location. Walkable to the Mayo Clinic.

Stayed in April 2024

Room had a locked adjoining door and was noisy because of the people in the adjoining room. Probably would not have been noisy if there had been a wall instead of door between the rooms.

Location and nice facility

Stayed in March 2024

property is rundown and needs repair especially the bathrooms

location

Stayed in January 2024

The decor is a bit outdated.

If you are coming to the Mayoclinic, this place could not be more worth it. I cannot describe how simple, helpful and pleasant it was to use this as a base for my visits.

Stayed in September 2023

I don’t think the price per night was worth the money. I feel like it was above and beyond over priced. The pool was nice however it wasn’t cleaned and it appeared that the grounds had some sort of mold. I would come back because if the convenience to the hospital.

I thought everyone was very nice

Stayed in July 2023

great staff

Stayed in June 2023

The glasses in our room had lip marks all over them. They had not changed out, just rinsed. I had no other complaints. However, this one got me. When this stay was medical related.

It was very comfortable and super convenient.

Stayed in December 2022

expensive

convenient

Stayed in November 2022

No room service

Breakfast wasn’t free

Stayed in August 2022

This review has been hidden because it doesn't meet our guidelines.

Just that us with medical problems have a hard time making ends meet & the price for an overnight stay is so expensive, should not charge so much for sick people ! Is it possible to get some senior discounts ?

Very expensive for a 1 nite stay for a Mayo clinic patient !

Stayed in February 2022

It was very nice and clean staff was great

Stayed in February 2022

I payed for breakfast with my room and when we got there we were told our room didn't come with breakfast. That was one of my main components on picking this hotel. The staff said there was nothing they could do as my kids were standing in the lobby in their pjs hungry for breakfast. So I had to take them 20 minutes down the road to a Bob evens which was over an hour wait.

It's was beautiful and the food was amazing.

Stayed in February 2022

No availability of food, however, it was New Years Eve, therefore , understandable.

Stayed in January 2022

the first room I was given had a completely broken security latch. (the part that should have been on the door was missing.) the second room had hair on the bathroom floor and in the tub maintenance staff walked around without masks. because so many of the guests were either there for treatment at Mayo or to visit a hospitalized love one, it seemed particularly insensitive to me for some staff not to wear masks.

proximity to Mayo as I was recently discharged

Stayed in January 2022

Had some difficulty with booking agency.

Located at Maayo Clinic.

Stayed in December 2021

The rooms tend to smell musty and have to be aired out.

Very convienent location when visiting the Mayo Clinic. The employees are always very friendly and willing to assist.

Stayed in October 2021

Rooms need updated for the price. For the price, I would expect USB ports to charge electronics with instead of just plugs. A Keurig maker with some reasonable coffee would be nice. Coffee was awful!!!!!

Location was excellent. Room was clean.

Stayed in October 2021

The people in the room next to us were very loud. I would have complained but kept thinking they would quiet down.

No time for breakfast. Had to be at Mayo at 8:00 am.

Stayed in July 2021

More choices

Breakfast was sort of limited

Stayed in July 2021

I don’t normally write these types of reviews simply because I work in Customer Service myself and I know how they can make or break your job. But this needed to be written. Ok… I first got there and the young lady that attended to me was amazing. I wish I remembered her name but she was definitely a jewel. However… I ended up having to extend my stay for another day. I walked in and was first greeted by another young lady. Very kind & helpful. As soon as I told her my name and room number to extend, another employee stopped her. He seemed to be a member of Management based off how he was dressed. He was male, caucasian, balding head, chubby heavy set body type. He interrupted her and said NO let me take care of her. We both looked at each other like huh, uh ok, why? I get to his work station and he was the GRUMPIEST, NASTIEST, BLUNT, STRAIGHT FORWARD, UNFRIENDLY, NO SMILING, LACK OF CUSTOMER SERVICE person I’ve ever met in my life. He also charged me a higher rate than what I initially came in with after I was initially told I would keep the same rate since it’s an extension. And then he proceeded to tell me that I can’t get the additional 2 hour grace period given when it’s time to check out. (which I later had a friend call to ask if checkout can be extended and he said yes). He also kept staring at my afro ponytail in disgust. I felt violated. The way he was talking and treating and looking at me. But I still smiled and be my normal polite bubbly self no matter what. This hotel sits right across from the Mayo Clinic and a lot of people are there due to an appointment at the clinic. He doesn’t know what I was there for or what is going on with my health and this is how you treat people? If I could say anything to him it would be… You didn’t have to interrupt the young lady that was helping me. You deliberately interrupted our beautiful interaction just so you could have someone to pick on and mistreat. Shame on you!

The Property: looks a tad bit older but it’s very well kept with beautiful scenery especially the courtyard. It’s also private because it sits away from the main attractions of the beach but it’s great because the main attractions were only 10 mins away. Not alot of traffic in the hotel and that’s what I wanted due to COVID on the rise again. I didn’t want the packed busy hotel. The Food: OMG the Salmon meal and Grilled Cheese meal is worth all $30. It was really good. I ate it poolside. The Pool: Clean, well kept, clean towels are conveniently out there for drying off, it had a toy box for pool play and it was just awesome. The Room: was very decent. You can tell they put effort in it having comfort for guests. It smelled good and the shampoo and conditioners and lotions were infused with essential oils in it. I felt so stimulated & peaceful. The Staff: Amazing Amaziiiiing!! (except one) I will write about that in my cons part of the review.

Stayed in July 2021

The location to the Mayo Clinic/hospital was perfect distance to walk.

Stayed in May 2021

You desperately need to upgrade your TVs. Every single visit the pixels are horrible.

Location, location location. I come semi annually for my appointment at Mayo.

Stayed in February 2024

Dated facilities

proximity to Mayo

Stayed in January 2024