3031-41 North Roosevelt Boulevard, Key West, FL 33040, United States
#30 of 51 hotels in Key West
Guests' ChoiceBased on 202 hotel reviews
8.1Cleanliness
8.9
Comfort
8.8
Location
8.1
Facilities
8.4
Staff
8.6
Value for money
7.5
Free WiFi
8.4
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End of dialog contentReviewed: 28 May 2024
Beena
United StatesEven though it's waterfront, you won't be able to get into that water. It's bay and is filled with algae and starfish.
The staff was friendly and the room was neat and clean. The room was facing the courtyard with a balcony that overlooks the pool surrounded with lush tropical garden. The location was convenient. There is a grocery store right across the street. It's easily accessible to all part of Key West if you have a car. There is a boardwalk behind the hotel with the bay view. There is parking at the property.
Stayed in May 2024
Reviewed: 20 May 2024
Donna
United StatesN/A
Breakfast was good. Friendly staff. Clean and comfortable accommodations.
Stayed in May 2024
Reviewed: 13 May 2024
Christopher
United StatesIce maker not operating
very satisfied with most everything at hotel
Stayed in May 2024
Reviewed: 11 March 2024
Adrian
United KingdomNoise from the road
The pool
Stayed in March 2024
Reviewed: 4 March 2024
Mark
United StatesServed breakfast till 11.
Stayed in March 2024
Reviewed: 3 March 2024
Kay
United StatesFelt very secluded, liked the boardwalk around the back.
Stayed in February 2024
Reviewed: 29 February 2024
Theresa
United StatesToo far away from downtown
Tropical feel
Stayed in February 2024
Reviewed: 31 January 2024
Jasmine
United StatesWe are used to all you can eat breakfasts. While the Starbucks breakfast was good, it took a while. The menu was limited. (Breakfast just a minor issue). Hotel very pricey but may have been in line with Key West properties. We didn't shop around because we went to same hotel as our friends.
Beautiful hotel. We were offered an upgrade to a junior suite. Well worth the additional cost. Staff extremely friendly.
Stayed in January 2024
Reviewed: 24 January 2024
Francisco
GermanyNo breakfast included but a Starbucks (not included)... You have amazing alternatives for breakfast.
Room bigger than usual, friendly staff, semi-private beach!
Stayed in January 2024
Reviewed: 5 December 2023
Anthony
United KingdomLocation
Pleasant hotel with good facilities
Stayed in November 2023
Reviewed: 1 December 2023
Kingjay09
United StatesNothing
Good
Stayed in November 2023
Reviewed: 13 November 2023
Jones
United StatesCouldn't stay longer
I liked our two level room and the location
Stayed in October 2023
Reviewed: 11 November 2023
Dissell
United StatesNo elevator. Makes dragging bags up and done stairs difficult.
Stayed in November 2023
Reviewed: 21 October 2023
Gary
United StatesExterior doors not tight fit. Could see daylight around edges.
Felt Like I was in Hawaii. Lush gardens
Stayed in October 2023
Reviewed: 17 October 2023
Kimberly
United StatesPool, hotub, tiki bar
Stayed in October 2023
Reviewed: 4 October 2023
David
United StatesThought the room was very clean and comfortable. Staff pretty good. Was pleasantly surprised about the property . Seems to be some question about elite status and how to respond to benefits. Probably need some education . Would definitely rebook. Would be nice to receive breakfast at gold level as so many hotels do.
Stayed in October 2023
Reviewed: 24 September 2023
Linda
United StatesThe children playing in the hot tub when we were trying to relax. The parents didn't watch their children.
The cleanliness of the room and the breakfast options
Stayed in August 2023
Reviewed: 13 September 2023
Shannon
United StatesThe beach area was not that nice, although we didn't actually use it.
The pool and pool bar were great and very clean. The barkeeper was very friendly as well as the staff in every department. The lobby and grounds were very well kept and clean.
Stayed in September 2023
Reviewed: 3 September 2023
Gregory
United StatesPrice
Clean
Stayed in August 2023
Reviewed: 30 August 2023
Tony
United StatesNo access to elevator unless in main building.
Beautiful outside and inside.
Stayed in August 2023
Reviewed: 28 August 2023
Kattie
United StatesNoise level from street. We had a balcony suite so for the cost we expected more quiet for comfort. Water pressure low. Requested clean-freshen service for room ..not done in acceptable time.
Ease of check_in..room ready at arrival. Staff was excellent.
Stayed in August 2023
Reviewed: 21 August 2023
Ashish
United StatesThe breakfast service wasn't great. It wasn't a spread but an a-la-carte from the menu. The order didn't have all things it was described. For Ex: We ordered the 'eggs to order' a couple of times, and every time the server asked if we wanted fruits included 'we said yes' but never served. Another ex: We ordered the breakfast focaccia which described to have avocado on top but never saw it
Comfortable rooms, cleanliness, prompt cleaning service, easy access cards
Stayed in August 2023
Reviewed: 13 August 2023
Chio
United StatesThe place is clean - room is spacious and the pool and hot tub are clean. We were on 1st floor in Blg C facing the pool, but feels hidden with the vegetation. We had breakfast included - ala carte, not buffet - and were good. There is a pier with nice seating areas, but we didn't use it, it was too hot. It's about 10 mins away from most places in Key West. I'd stay here again.
Stayed in August 2023
Reviewed: 20 July 2023
Debbie
United StatesThe refrigerator didn’t work, would’ve been nice to have cold water after a long hot day out.
Close to grocery stores and restaurants, right off a main street but far enough from busy part of Key West. Front desk staff was friendly.
Stayed in July 2023
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