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Reviews of Courtyard Missoula 3 stars

4559 North Reserve Street, Missoula, MT 59808, United States

#16 of 39 hotels in Missoula

Guests' Choice

Review score

Based on 48 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.8

  • Location

    8.4

  • Facilities

    8.4

  • Staff

    8.8

  • Value for money

    7.3

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Showing 1 – 25

  • Reviewed: 8 April 2024

    7.0
    I might stay there again, but I’ll definitely call ahead and make sure that they’re done with the remodel and the pools
    • Solo traveller
    • Queen Room with 2 Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Getting to the location. And when I booked my reservation, I was not told about the remodeling, nor that the swimming pool would be closed and there was no discount for the inconvenience of the remodeling, the banging to hammering, and that there was no pool to use and we Wanted to go swimming.

    The shower was fantastic. And the mattresses very comfortable.

    Stayed in April 2024

  • Reviewed: 3 November 2023

    9.0
    Superb
    • Business trip
    • Family with young children
    • King Room with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    Nothing.

    Comfortable and clean

    Stayed in October 2023

  • Reviewed: 26 March 2023

    8.0
    Very good
    • Business trip
    • Group
    • Queen Room with 2 Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    no bfast. they have a little kitchen offers starbucks and sandwich, for 20. sigh

    clean . nicw staff.

    Stayed in March 2023

  • Reviewed: 9 April 2022

    8.0
    Very good
    • Business trip
    • Solo traveller
    • King Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    solid Marriott stay, coffee shop on premises

    Stayed in April 2022

  • Reviewed: 14 March 2022

    8.0
    Overall it was a good experience.
    • Leisure trip
    • Family with young children
    • King Room with Sofa Bed
    • Stayed 3 nights
    • Submitted via mobile

    The king suite was smaller then expected. It was a bit overpriced compared to my booking price. No continental breakfast.

    The staff was all very friendly and very helpful. I like that all doors were locked and safety was important.

    Stayed in March 2022

  • Reviewed: 18 January 2022

    8.0
    good experience
    • Business trip
    • Couple
    • King Room with Sofa Bed
    • Stayed 1 night

    bathrooms not so updated

    location, nice people

    Stayed in January 2022

  • Reviewed: 5 December 2021

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was ridiculously expensive for what we got.

    It was nice and clean.

    Stayed in November 2021

  • Reviewed: 2 December 2021

    9.0
    Fabulous
    • Leisure trip
    • Family with young children
    • King Room with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    n/a

    clean and fresh

    Stayed in November 2021

  • Reviewed: 16 September 2021

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • King Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    The fire alarm going off several times in the middle of the night but that wasn’t their fault.

    Having a Starbucks in the lobby

    Stayed in September 2021

  • Reviewed: 3 June 2021

    7.0
    Nice hotel, breakfast not included.
    • Leisure trip
    • Couple
    • King Room with Sofa Bed
    • Stayed 1 night

    Breakfast not included (had to pay extra). We went across the street to McDonald's to get breakfast. We will most likely select a different hotel that includes breakfast next time.

    Quiet location. Room was nice enough. Hotel was in good shape.

    Stayed in May 2021

  • Reviewed: 5 May 2024

    1.0
    Horrible
    • Leisure trip
    • Couple
    • King Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    There website is not accurate. Pool was not open, no continental breakfast. Restraunt is overpriced and not good. They are doing huge renovation and the website did not say that. Overpriced for minimal accommodation and amenities. Marriott is not telling the truth.

    Location

    Stayed in May 2024

  • Reviewed: 21 February 2024

    1.0
    After a few minutes of talking with the negative and argumentative front desk gal. I canceled immediately and went to a
    • Business trip
    • Family with young children
    • King Room with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    The way I was greeted and treated at the front desk. Most argumentative / negative front desk employee to date.

    N/A

    Stayed in February 2024

  • Reviewed: 30 September 2023

    6.0
    The staff were very friendly and welcoming, however the noise from adjacent rooms was very disturbing.
    • Leisure trip
    • Couple
    • Queen Room with 2 Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    The walls and the ceilings were constructed with a thin material which allowed noise from adjacent rooms to be heard very clearly. It felt like you had unwelcome guest within your room. it was difficult getting to sleep with so much noise filtering into your room.

    conveniently located near many restaurants and relatively close to the University

    Stayed in September 2023

  • Reviewed: 29 July 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Room with Sofa Bed
    • Stayed 1 night

    I would have liked to stay longer. I will definitely return!

    I loved the sitting area; it allowed my family to join us to talk comfortably.

    Stayed in July 2023

  • Reviewed: 1 May 2023

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • King Room with Sofa Bed
    • Stayed 2 nights

    Our TV DID NOT WORK FOR THE INTERNET OR NETFLIX AND WHEN I CALLED FRONT DESK THEY SAID THEY WOULD SEND SOMEONE AND NO ONE EVER CAME

    Stayed in April 2023

  • Reviewed: 3 February 2023

    1.0
    Disappointed family group.
    • Leisure trip
    • Couple
    • Queen Room with 2 Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    No Continental breakfast. $6 scones. No complimentary coffee. Head manager was intimidating, aggressive and not accountable. Reprimanded scrambling workers in front of guests. Stern, short, unprofessional. Slammed office door after each approach to her desk for solutions. Disheveled staff unable to access what should have been answer to simple billing mistake. Pool wasn’t monitored for state’s alcohol and behavioral rules. Holes in the ceiling. Garbage bag patches. Leaks. Covered in a layer of dust to which was denied but we saw a total of eight rooms which started at five but guests were moved due to malfunctioning rooms and non accommodated handicap requirements. TVs broken. Door locks not working. Food left on floors in multiple rooms from previous guests. Smelled sulphuric. Bed skirts stained. Furnaces malfunctioning and covered in frost. The entire hotel was freezing, especially the lobby with the empty overpriced restaurant. Broken glass. When a manager was finally present on Monday, she stated this was the first she’d heard? The premises are outdated and shot. I could go on and wouldn’t share here if she’d been at least apologetic and more open to addressing the issues or either she or Marriott CS would have taken more responsibility after contacting them. Thanks to the conditions and them overcharging a card almost $500 without explanation for days and refund pending for several more days one 50 year old woman with Down’s syndrome her elderly care provider and their guests were majorly inconvenienced for the weekend and missed out on a once in a lifetime experience.

    I liked the pictures I saw online.

    Stayed in January 2023

  • Reviewed: 18 October 2022

    10
    A step above other hotels on this vacay.
    • Leisure trip
    • Family with young children
    • Queen Room with 2 Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    No one at front desk when arriving.

    Very clean, quiet & comfortable!

    Stayed in October 2022

  • Reviewed: 13 March 2022

    10
    Great Staff
    • Leisure trip
    • Family with young children
    • King Room with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    The room was in definite need of a good dusting behind the TV and the bottom shelf of the night stands. Under the pullout couch had old food under it.

    The employees were all very nice, the lady at the coffee shop during breakfast hours was great.

    Stayed in March 2022

  • Reviewed: 28 June 2021

    10
    Vacation
    • Leisure trip
    • Couple
    • Queen Room with 2 Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    N/A

    Love the location and the hotel. It was so nice and comfortable. Met all our needs.

    Stayed in May 2021

  • Reviewed: 14 June 2021

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Queen Room with 2 Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    The rooms had garbage in the corners and under the bed. Easy for my kids to find. The sides of the pool were dirty and the pool room was WAY too hot.

    Stayed in June 2021

  • Reviewed: 30 March 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • King Room with Sofa Bed
    • Stayed 1 night

    There are no comments available for this review

    Stayed in March 2024

  • Reviewed: 21 March 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in January 2024

  • Reviewed: 12 September 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Room with 2 Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in August 2023

  • Reviewed: 28 July 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room with Sofa Bed
    • Stayed 5 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in July 2023

Showing 1 – 25

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