4559 North Reserve Street, Missoula, MT 59808, United States
#16 of 39 hotels in Missoula
Guests' ChoiceBased on 48 hotel reviews
8.0Cleanliness
8.6
Comfort
8.8
Location
8.4
Facilities
8.4
Staff
8.8
Value for money
7.3
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Showing 1 – 25
Reviewed: 8 April 2024
Rose
United StatesGetting to the location. And when I booked my reservation, I was not told about the remodeling, nor that the swimming pool would be closed and there was no discount for the inconvenience of the remodeling, the banging to hammering, and that there was no pool to use and we Wanted to go swimming.
The shower was fantastic. And the mattresses very comfortable.
Stayed in April 2024
Reviewed: 3 November 2023
Karla
United StatesNothing.
Comfortable and clean
Stayed in October 2023
Reviewed: 26 March 2023
Michael
United Statesno bfast. they have a little kitchen offers starbucks and sandwich, for 20. sigh
clean . nicw staff.
Stayed in March 2023
Reviewed: 9 April 2022
Michelle
United Statessolid Marriott stay, coffee shop on premises
Stayed in April 2022
Reviewed: 14 March 2022
Lisa
United StatesThe king suite was smaller then expected. It was a bit overpriced compared to my booking price. No continental breakfast.
The staff was all very friendly and very helpful. I like that all doors were locked and safety was important.
Stayed in March 2022
Reviewed: 18 January 2022
Adrian
United Statesbathrooms not so updated
location, nice people
Stayed in January 2022
Reviewed: 5 December 2021
Winrod
United StatesBreakfast was ridiculously expensive for what we got.
It was nice and clean.
Stayed in November 2021
Reviewed: 2 December 2021
Anna
United Statesn/a
clean and fresh
Stayed in November 2021
Reviewed: 16 September 2021
Shelly
United StatesThe fire alarm going off several times in the middle of the night but that wasn’t their fault.
Having a Starbucks in the lobby
Stayed in September 2021
Reviewed: 3 June 2021
Alan
United StatesBreakfast not included (had to pay extra). We went across the street to McDonald's to get breakfast. We will most likely select a different hotel that includes breakfast next time.
Quiet location. Room was nice enough. Hotel was in good shape.
Stayed in May 2021
Reviewed: 5 May 2024
Brenda
United StatesThere website is not accurate. Pool was not open, no continental breakfast. Restraunt is overpriced and not good. They are doing huge renovation and the website did not say that. Overpriced for minimal accommodation and amenities. Marriott is not telling the truth.
Location
Stayed in May 2024
Reviewed: 21 February 2024
James
United StatesThe way I was greeted and treated at the front desk. Most argumentative / negative front desk employee to date.
N/A
Stayed in February 2024
Reviewed: 30 September 2023
Scott
United StatesThe walls and the ceilings were constructed with a thin material which allowed noise from adjacent rooms to be heard very clearly. It felt like you had unwelcome guest within your room. it was difficult getting to sleep with so much noise filtering into your room.
conveniently located near many restaurants and relatively close to the University
Stayed in September 2023
Reviewed: 29 July 2023
Julie
United StatesI would have liked to stay longer. I will definitely return!
I loved the sitting area; it allowed my family to join us to talk comfortably.
Stayed in July 2023
Reviewed: 1 May 2023
Erin
United StatesOur TV DID NOT WORK FOR THE INTERNET OR NETFLIX AND WHEN I CALLED FRONT DESK THEY SAID THEY WOULD SEND SOMEONE AND NO ONE EVER CAME
Stayed in April 2023
Reviewed: 3 February 2023
Hitswithastick
United StatesNo Continental breakfast. $6 scones. No complimentary coffee. Head manager was intimidating, aggressive and not accountable. Reprimanded scrambling workers in front of guests. Stern, short, unprofessional. Slammed office door after each approach to her desk for solutions. Disheveled staff unable to access what should have been answer to simple billing mistake. Pool wasn’t monitored for state’s alcohol and behavioral rules. Holes in the ceiling. Garbage bag patches. Leaks. Covered in a layer of dust to which was denied but we saw a total of eight rooms which started at five but guests were moved due to malfunctioning rooms and non accommodated handicap requirements. TVs broken. Door locks not working. Food left on floors in multiple rooms from previous guests. Smelled sulphuric. Bed skirts stained. Furnaces malfunctioning and covered in frost. The entire hotel was freezing, especially the lobby with the empty overpriced restaurant. Broken glass. When a manager was finally present on Monday, she stated this was the first she’d heard? The premises are outdated and shot. I could go on and wouldn’t share here if she’d been at least apologetic and more open to addressing the issues or either she or Marriott CS would have taken more responsibility after contacting them. Thanks to the conditions and them overcharging a card almost $500 without explanation for days and refund pending for several more days one 50 year old woman with Down’s syndrome her elderly care provider and their guests were majorly inconvenienced for the weekend and missed out on a once in a lifetime experience.
I liked the pictures I saw online.
Stayed in January 2023
Reviewed: 18 October 2022
Laurel
United StatesNo one at front desk when arriving.
Very clean, quiet & comfortable!
Stayed in October 2022
Reviewed: 13 March 2022
Kkgc
United StatesThe room was in definite need of a good dusting behind the TV and the bottom shelf of the night stands. Under the pullout couch had old food under it.
The employees were all very nice, the lady at the coffee shop during breakfast hours was great.
Stayed in March 2022
Reviewed: 28 June 2021
Stephanie
United StatesN/A
Love the location and the hotel. It was so nice and comfortable. Met all our needs.
Stayed in May 2021
Reviewed: 14 June 2021
Lauren
United StatesThe rooms had garbage in the corners and under the bed. Easy for my kids to find. The sides of the pool were dirty and the pool room was WAY too hot.
Stayed in June 2021
Reviewed: 30 March 2024
Erwen
United StatesThere are no comments available for this review
Stayed in March 2024
Reviewed: 21 March 2024
Dan
United StatesThere are no comments available for this review
Stayed in January 2024
Reviewed: 12 September 2023
Stuart
United StatesThere are no comments available for this review
Stayed in August 2023
Reviewed: 28 July 2023
Doug
United StatesThere are no comments available for this review
Stayed in July 2023
Showing 1 – 25
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