124 Saint Charles Avenue, Downtown New Orleans, New Orleans, LA 70130, United States
#120 of 171 hotels in New Orleans
Guests' ChoiceBased on 225 hotel reviews
7.7Cleanliness
8.0
Comfort
8.2
Location
8.8
Facilities
8.0
Staff
8.7
Value for money
7.6
Free WiFi
8.4
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End of dialog contentReviewed: 22 April 2024
Cruz
United StatesBath towels had black handprints on them. Toilet chain was broken and would not flush properly. 3 stars so we were a little leary. Overall it was a good stay. Bed frame at bottom also had a huge stain.
Staff. Valet was exceptional.
Stayed in April 2024
Reviewed: 16 April 2024
Berill
United StatesSmall room, some weird stain in the bathroom on the wall (blood?) no fan in the bathroom, very bad airflow in the room.
Great location, walking distance to Bourbon St and French Quarter.
Stayed in April 2024
Reviewed: 7 March 2024
Stephen
United StatesProperty is starting to look tired. Handle on shower was not even attached.
Staff was awesome especially the manager.
Stayed in February 2024
Reviewed: 28 January 2024
Connie
United StatesService was not up to standard of Marriott
Stayed in January 2024
Reviewed: 23 October 2023
Mary
United StatesThe design of the property is such that many rooms on each floor are adjacent to a railing that looks down to the first floor. This “hole” acts as an amplifier, and the sounds below carry up to the rooms. It was extremely noisy in the early morning. We were also adjacent to the elevator which could be heard every time someone got off. I got very little sound sleep.
The location is convenient- walking distance to the French Quarter, Decatur Avenue, riverside.
Stayed in October 2023
Reviewed: 22 October 2023
Jonathan
AustraliaIt needed a bit of TLC in the rooms
The location and staff were fantastic
Stayed in October 2023
Reviewed: 13 September 2023
Karen
AustraliaStaff were amazing, breakfast was delicious and such a great location and quiet street
Stayed in September 2023
Reviewed: 27 July 2023
Natalie
United StatesWould have preferred breakfast being included with the stay and also the lack of a swimming pool. My sister and I had hoped to relax more but instead ended up just sitting the room most of the time.
Our room location and view was great! The staff was very friendly and helpful with everything we needed. The rooms were clean and hotel was very quiet which was nice.
Stayed in July 2023
Reviewed: 5 July 2023
Clinton
United StatesParking is expensive and difficult. Ended up parking 6 blocks away in parking structure across from Roosevelt. Nothing in the facility indicates you’re in NOLA. Lobby Cafe very expensive and all packaged offerings.
Not too far from French Quarter
Stayed in July 2023
Reviewed: 2 July 2023
Kiara
United StatesOutdated, noisy, and scary elevator
Location great Staff good
Stayed in June 2023
Reviewed: 1 May 2023
Sheldon
United Stateslittle pricey
close to Burbon street
Stayed in April 2023
Reviewed: 16 April 2023
Falicia
United Statesthe toilets needed maintenance
It was a great hotel in a central location which made it easy to walk to all different restaurants and locations.
Stayed in April 2023
Reviewed: 3 April 2023
Theresa
United StatesHad to buy breakfast
Location
Stayed in March 2023
Reviewed: 9 March 2023
Andrea
United StatesStayed in the same hotel a month prior and the price was considerably more expensive and for the price I expected a mini fridge and microwave
convenient access to a variety of eating places
Stayed in February 2023
Reviewed: 23 February 2023
Demetrios
United Statesno fridge or microwave in room
location
Stayed in February 2023
Reviewed: 11 February 2023
Krista
Canadabeds were a little firm for my taste. only a block from Canal Street which was convenient but we found at night it was a little dark.
staff was very friendly. Great to have a coffee spot right there at a spot to have a Night cap and evening as well!
Stayed in February 2023
Reviewed: 25 November 2022
Jen
United StatesIt was good
Good
Stayed in October 2022
Reviewed: 11 October 2022
Brown
United StatesWished the bar stayed open longer and the restaurant served more diverse fresh food. Parking too expense.
Great location. Good room. Great staff.
Stayed in September 2022
Reviewed: 7 October 2022
Alea
Australiabathroom was very small.
Location and staff were great. Felt safe and it was easy to get to everywhere we wanted.
Stayed in October 2022
Reviewed: 3 October 2022
Traneicia
United Statespark deck was far but valet parking was offered.
the bed was extremely comfortable!
Stayed in October 2022
Reviewed: 26 September 2022
Jamie
United StatesTiny room. I was alone, so it didn't matter much, but even alone, I wouldn't have wanted to spend a full week there. No outdoor sunlight because the window faced and inside courtyard.
Staff was extremely friendly and helpful. Super job!! The bar and breakfast area looked lovely, but I did not use them. The location cant' be beat - right near Canal on St. Charles. I was at Jackson Square and Cafe du Monde in 10 mins of walking.
Stayed in September 2022
Reviewed: 18 August 2022
Em
United Kingdomparking facilities and prices
Stayed in August 2022
Reviewed: 16 August 2022
Brian
United StatesLittle ambiance in the hotel. No room fridge. We saw a homeless man outside masturbating.
Staff was excellent. Really did everything to make my stay enjoyable. Clean hotel and room. Shower was great. Comfortable bed
Stayed in August 2022
Reviewed: 22 July 2022
Janie
United StatesThe price is a lot higher when we got to the hotel after booking on the app, more than 60 dollar difference.
Everything is very clean and comfortable, great location.
Stayed in July 2022
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