114 West 40th Street, New York, NY 10018, United States
#165 of 416 hotels in New York
Guests' ChoiceBased on 1191 hotel reviews
8.2Cleanliness
8.4
Comfort
8.5
Location
9.6
Facilities
7.9
Staff
8.8
Value for money
7.7
Free WiFi
8.6
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End of dialog contentReviewed: 20 May 2024
Sarah
IsraelPrice
Best location. Helpful staff
Stayed in May 2024
Reviewed: 17 May 2024
Jazmine
United StatesNot enough face towels and one night we did not get a tissue refill after the room was cleaned. The rooms were smaller than I’m used too but I’m not from New York.
The location was great and a 10 minute walk from everything.
Stayed in May 2024
Reviewed: 16 May 2024
Cora
United StatesLocation was great.
Stayed in May 2024
Reviewed: 14 May 2024
Ela
CanadaRather small portions at breakfast Small beds
Great location for all the attractions in Manhattan. Clean room.
Stayed in May 2024
Reviewed: 12 May 2024
Eileen
IrelandOur only gripe would be that the hotel bar didn’t open on Sunday and Monday.. it is always nice having been out for the day and evening is to be able to have a drink to unwind, not a major issue as there’s a mini shop at reception that sells bits and pieces.
Very comfortable, spacious room, great location, all amenities that’s needed for a great family holiday. Staff were very friendly and helpful.
Stayed in May 2024
Reviewed: 10 May 2024
Tarah
CanadaConfusing taxi/uber dropped off on 39th (back of hotel so had to walk around the block with suitcases) vs front as GPS doesn't recognize 40th address. Just make sure driver goes to 40th address. Gap at bottom of room door means noise from hallway carried into room.
Great location near Bryant Park, shopping, restaurants and times square/Broadway. Nice walk in shower and comfy beds. Easy access to subway at end of street.
Stayed in May 2024
Reviewed: 8 May 2024
Katie
IrelandBreakfast choices
Location of the hotel was excellent
Stayed in May 2024
Reviewed: 8 May 2024
Linda
United StatesThe bathrooms did not have any towel racks and the housekeeper kept forgetting the washcloths.
It was pretty central located for activities.
Stayed in May 2024
Reviewed: 6 May 2024
Samantha
United StatesThe one time we went down for breakfast, there was nothing available.
We enjoyed the location.
Stayed in April 2024
Reviewed: 1 May 2024
Lilla
United StatesThe breakfast offer could be a bit better
The staff at the Courtyard New York Manhattan/Times Square is simply wonderful. I had read some slightly negative reviews on the property before arriving and was worried. This hotel is outstanding and the front desk and luggage store staff incredibly welcoming, kind and helpful. They did everything they could to make our stay comfortable and nice and always with a smile and a kind word. The rooms are clean, and a good size for NYC and we got an amazing view of the Empire from one of the high floor rooms. The location is ideal to explore the city with multiple sub stations close and main attractions within reach. Special shoutout to Mr Miguel at the front desk and his incredibly positive attitude and outstanding service.
Stayed in April 2024
Reviewed: 1 May 2024
Ozgur
UkraineToo old,needs to be renovated
Location, friendly staff
Stayed in April 2024
Reviewed: 29 April 2024
Michael
United StatesLighting in the bathroom was not great. The window let a significant amount of cool air in and it was taped. We really would not have wanted to stay in this room in the winter.
Location is great. Right down the street from all of the hustle and bustle of Time Square, but far enough away to be a bit quieter and less bright. Bonus is that there are subway entrances nearby. Staff were excellent. Very friendly and helpful. Room was very clean, even the Keurig. The bathroom had a magnifying and significant counter space. The bed was very comfortable.
Stayed in April 2024
Reviewed: 27 April 2024
Reina
Mexicothe room could be cleaner
the location is amazing! the room was confortable
Stayed in March 2024
Reviewed: 23 April 2024
Reina
Mexicothe room could have been cleaner
Nice location and the room das very confortable!
Stayed in March 2024
Reviewed: 22 April 2024
James
United StatesWhile the location is excellent the common areas of the hotel are a bit dated/plain
Bed was very comfortable. Plenty of towels
Stayed in April 2024
Reviewed: 19 April 2024
Yaser
United StatesVery close to times square
Stayed in April 2024
Reviewed: 17 April 2024
Andrey
United StatesVery nice stuff, room was clean, good location near Bryant park.
Stayed in April 2024
Reviewed: 17 April 2024
Mushandimai
United KingdomLocation was absolutely unbeatable. We were avoiding the subway due to how bad it’s become since the pandemic and this location was great for being able to walk to all the major sites we wanted to, with lyfts/ubers for the rest. Felt safe even with our 8 year old girl.
Stayed in April 2024
Reviewed: 11 April 2024
Kristina
BulgariaThe coffee provided in the room is not good.
Excellent location, few steps away from Times Square. Very polite and helpful staff. Free luggage storage and printing facilities. We arrived earlier than check-in time, but the reception desk provided us access to our room. Clean and comfortable rooms. At check-out the hotel staff arranged us a taxi.
Stayed in April 2024
Reviewed: 11 April 2024
Richard
United StatesIt is very comfortable and convenient
Stayed in April 2024
Reviewed: 8 April 2024
Paola
SwitzerlandThe lights could be better.
Great location, kind and gentle staff. You have everything you need.
Stayed in April 2024
Reviewed: 7 April 2024
Pradeep
United Arab EmiratesVery limited space to accommodate 2 double beds. I could open only one luggage at a time due to space restrictions. I can understand the space limitations in a city like New York.
The beds were so comfy. Very close to all attractions. Walking distance to Times Square, Rockfeller Centre and Subways. The two ladies at the restaurant were kind and helpful. I forgot their names. They were the best. The hotel had laundry facilities which was very helpful.
Stayed in March 2024
Reviewed: 7 April 2024
Marsha
United StatesHave the kitchen able to prepare the hot breakfast that was on the voucher.
Nice room, very clean, plenty of towels and quite. Comfortable beds and a good shower. All staff were very friendly and helpful. Great location. The only minor complaint is that we paid extra for breakfast and the 6 days we were there they didn’t have any of the hot items available.
Stayed in April 2024
Reviewed: 4 April 2024
Reina
MexicoThe location and the price was good
Great location! Near Time Square but not that close and very close to Bryant Park
Stayed in March 2024
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