350 Hegenberger Road, Oakland, CA 94621, United States
#11 of 50 hotels in Oakland
Guests' ChoiceBased on 306 hotel reviews
8.1Cleanliness
8.7
Comfort
8.7
Location
8.2
Facilities
8.3
Staff
8.8
Value for money
7.9
Free WiFi
8.0
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End of dialog contentReviewed: 17 May 2024
Gregory
United StatesOverall, we had a good stay. We did not like the $20 per night parking fee. I wish that the Bistro was available during the day. My sour note for the property is that there was a roach in our room and the toilet is too low to the ground.
The Bistro served good food but should be open during the day. Rooms are clean and comfortable.
Stayed in May 2024
Reviewed: 20 April 2024
Karen
United StatesThere was only one towel rack in the bathroom and no hooks .
Proximity to Coliseum and Oakland airport ,gated entry. Comfortable beds/pillows
Stayed in April 2024
Reviewed: 15 April 2024
Karen
United StatesStaff helpful , complimentary airport shuttle
Stayed in April 2024
Reviewed: 12 April 2024
Vonnie
United StatesBed was comfortable and bistro was great for late arrival dinner. Staff were very helpful in arranging airport transportation.
Stayed in April 2024
Reviewed: 23 March 2024
Sandra
United StatesVery noisy
Close to airport
Stayed in March 2024
Reviewed: 9 March 2024
Robert
United StatesOakland itself is not safe to wander around outside the hotel property
Very convenient proximity to Oakland airport for an early flight
Stayed in March 2024
Reviewed: 5 March 2024
Sui
United StatesThe TV needs upgrade. I really couldn’t watch cause the picture was too dark and some of it was super blurry. The shower didn’t have too much water. Limited channels.
Within distance of the reason for the visit. Great staff.
Stayed in March 2024
Reviewed: 7 February 2024
Joyce
United StatesThe charge for parking was ridiculous!
Stayed in February 2024
Reviewed: 4 February 2024
Jazzlynn
United StatesNo microwave in the room
It’s nice & quiet
Stayed in January 2024
Reviewed: 1 February 2024
Rosemarie
United StatesGreat location in it's proximity to the airport, but the area in general in unsafe and we did not leave the hotel except to get to/from the airport. Nice amenities, clean and comfortable, friendly staff. They used Lyft as the shuttle to/from the airport, which was excellent....quick and good communication!
Stayed in January 2024
Reviewed: 25 January 2024
Amaya
United StatesPrivacy. Safety parking $20 x day a little higher. ($ 10. X day is fair.)
Quiet environment.
Stayed in January 2024
Reviewed: 5 December 2023
Freddy
United StatesGreat staff
Stayed in December 2023
Reviewed: 25 November 2023
Rosemary
United StatesThe television was not the best --the audio on some channels was off and it was slow to scroll down the channels--but that's not a big deal --just wanted you to know.
The airport shuttle service was most helpful --but not always clear about where to stand to get the shuttle --some confusion at times. But the service is especially nice.
Stayed in November 2023
Reviewed: 12 October 2023
Arturo
United StatesThe location (close to Oakland Airport), the coffee and the fact that they offer overnight/extended parking with free airport shuttle to and from the airport.
Stayed in October 2023
Reviewed: 5 October 2023
Nathan
United StatesThere was a little noise from an adjacent room.
My flight arrived 2 hours late. I called the hotel as I was walking out of the airport terminal at 1155pm. The desk clerk arranged for a Lyft to pick me up. I was in the hotel lobby checking in 15 minutes later.
Stayed in October 2023
Reviewed: 28 August 2023
Chris
United StatesParking was limited and was difficult finding a space upon returning to hotel following concert. Took a while until hotel parking/security employee could resolve the situation.
Clean, comfortable and well appointed and furnished room and communal lobby area. On site restaurant was reasonably priced and "pub style" food was fine.
Stayed in August 2023
Reviewed: 14 August 2023
Denise
United StatesI placed an order in the Bistro at 7:48 pm. I walked up to the counter at 8:48 and my order still wasn’t ready. My order was simple — I ordered a grilled cheese sandwich and tomato soup.
Comfort and location
Stayed in August 2023
Reviewed: 10 August 2023
John
United StatesWhile clean, the room had an odor to it.
Housekeeping and Bistro staff were very friendly and efficient.
Stayed in August 2023
Reviewed: 23 July 2023
Ryan
United StatesExpense
Near airport, nice staff
Stayed in July 2023
Reviewed: 1 July 2023
Athene
United StatesExpensive market and Bistro. Bistro is ok, but the market is super overpriced. We bought a sleeve of oreos and one normal 12oz water bottle. The total was $12!!!!!
Clean and friendly staff
Stayed in June 2023
Reviewed: 18 May 2023
Florence
United StatesNo room service or late night food options besides convenience store. Would've been nice after coming home from a concert/sports event.
Location is great! Without traffic, it's about a 6 or so minute ride to the airport. They provided a free Lyft ride upon our arrival. Didn't use that free service for departure since our flight was at 5 am and the service doesn't start till then. Check-in was great, we were able to secure a room 3 hours before actual check-in. Rooms are clean and decent size.
Stayed in May 2023
Reviewed: 7 May 2023
Thomas
United Statesminor toilet flushing issue
accommodating and friendly staff, clean and comfy
Stayed in May 2023
Reviewed: 15 April 2023
James
United StatesNothing
Quiet room areas, and really liked the complimentary Lyft transfers to/from airport. This alone will make me stay at the Courtyard for any of my future visits to the Bay Area!!
Stayed in April 2023
Reviewed: 11 April 2023
Fassihi
United StatesVery close to airport. Complimentary early morning shuttle was very convenient. Staff made reservation for us and it arrived right on time.
Stayed in April 2023
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