4320 El Camino Real , Palo Alto, CA 94022, United States
#14 of 37 hotels in Palo Alto
Guests' ChoiceBased on 96 hotel reviews
8.4Cleanliness
9.0
Comfort
8.9
Location
8.9
Facilities
8.6
Staff
8.7
Value for money
8.1
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End of dialog contentReviewed: 21 February 2024
Tracy
United StatesNice Happy Hour though we didn’t participate but pizza, popcorn and fresh chips were available. Free parking.
Stayed in February 2024
Reviewed: 6 January 2024
Mark
United StatesAte dinner and breakfast at their restaurant and it was good.
Stayed in January 2024
Reviewed: 2 January 2024
Margaret
United StatesLocation Facilities
Stayed in December 2023
Reviewed: 12 November 2023
Robert
United StatesNoise from water pipes early in the morning. Sounded like loud drilling.
Stayed in November 2023
Reviewed: 22 October 2023
Viktor
SwitzerlandThe hotel I suspect was a hospital before and that kills the ambience, especially for holiday goers.
Good location and the room is a godd size with place to put multiple bags.
Stayed in October 2023
Reviewed: 30 July 2023
Caroline
United StatesNo real complaints.
Clean room and parking in the parking garage was nice.
Stayed in July 2023
Reviewed: 27 July 2023
Sue
United StatesPool, jacuzzi, complimentary popcorn and complimentary pizza at happy hour. Also piano music in the main gathering area.
Stayed in July 2023
Reviewed: 7 June 2023
Joe
United StatesToo expensive. I was there for one night for my annual visit to Stanford Hospital; not work or fun.
Breakfast was good.
Stayed in June 2023
Reviewed: 6 June 2023
Nicola
United StatesUnfortunately, there was a young drunk man in the bar, yelling and cursing at the championship basketball game...with elderly people behind him.
Location to Stanford Medical, for my daughter.
Stayed in June 2023
Reviewed: 28 May 2023
James
United StatesFront desk lady was a little curt.
All the people attending to us especially Miguel in maintenance were very profesional.The fan in bathroom of 152 did not work. But the room was very clean. All the workers were very friendly & attentive.
Stayed in May 2023
Reviewed: 22 May 2023
Karyn
United Statesno jacuzzi in pool area
super modern and clean.
Stayed in May 2023
Reviewed: 16 January 2023
William
United Statesnot being able to use the hot tub
the long bar, restaurant, gym and food
Stayed in January 2023
Reviewed: 10 November 2022
Karen
United Statesneed tub shower and not just shower
it’s convenient to Stanford
Stayed in October 2022
Reviewed: 15 September 2022
Russell
United StatesAll was good
Location was perfect for us. We did not have breakfast at the hotel.
Stayed in September 2022
Reviewed: 18 July 2022
Maria
MexicoThe breakfast options at the cafeteria
Very friendly
Stayed in June 2022
Reviewed: 15 July 2022
Rafael
BrazilThe price was expensive and also the breakfast.
The room was quite good. The restaurant was great and the staff was really great, mainly the waiter.
Stayed in June 2022
Reviewed: 7 July 2022
Karen
United Statesthe food is not good
comfortable
Stayed in July 2022
Reviewed: 1 June 2022
M
United Statesbetter access to pool - didn't like walking through the bar to get to the pool
Quiet rooms - safe parking - 2 spas were nice - great staff - daily room service
Stayed in May 2022
Reviewed: 23 May 2022
Gail
United StatesQuality of the room coffee
Skipped
Stayed in May 2022
Reviewed: 9 April 2022
Ehren
United StatesBed was uncomfortable. Refrigerator in room was so noisy it woke me up repeatedly as it clanked through the night. Had to unplug it to shut it off.
There was no breakfast. The Starbucks didn’t even know how to make a pretty common coffee like a flat white. The coffee tasted pretty bad like their equipment is poorly maintained. The hot water went out for a night and the staffs response was “yeah we know” which was a little less than expected. The bar was very nice and the food there was tasty for the most part. Don’t fall for their menu telling you the French dip is a favorite. It’s roast beef on a roll. Crappy roast beef at that. Otherwise good. Waffle fries are great and salads are great.
Stayed in April 2022
Reviewed: 29 December 2021
Robert
United StatesA bigger room with better ventilation/fan. More shelves or coat hooks.
Quiet, very clean. Staff was very responsive. Price was good compared to motels on the road which have become $$. I will stay here again. Also, free and secure parking!
Stayed in December 2021
Reviewed: 12 December 2021
Amir
IsraelI really like the hospitality and staff kindness. The rooms are big, airy and clean. Good option to be close enough to Palo Alto. The free parking is a great bonus/
Stayed in December 2021
Reviewed: 11 September 2021
Sharron
United StatesNo complaints whatsoever.
We’ll located to Stanford hospital. The grounds are lovely, the restaurant staff exceptionally nice and the menu extensive. The room are very comfortable including the bed. I loved that I could log into Netflix using my subscription, perfect!
Stayed in September 2021
Reviewed: 11 August 2021
Daniel
United StatesIce maker on my floor didn’t work. I went to another floor to get ice.
The room was beautifully arranged and had furniture for all type of uses.
Stayed in August 2021
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