390 East Avenue, Rochester, NY 14607, United States
#4 of 54 hotels in Rochester
Guests' ChoiceBased on 150 hotel reviews
8.9Cleanliness
9.5
Comfort
9.4
Location
9.2
Facilities
9.1
Staff
9.1
Value for money
8.3
Free WiFi
7.5
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End of dialog contentReviewed: 26 April 2024
Debra
United StatesWas not given the room I reserved
Cleanliness
Stayed in April 2024
Reviewed: 16 April 2024
Camille
United StatesNone
Comfortable
Stayed in April 2024
Reviewed: 10 March 2024
Lori
CanadaEverything was excellent
Free shuttle to our event
Stayed in March 2024
Reviewed: 7 March 2024
Yurtseeker
Canadan/a
Beautiful rooms, modern and clean.
Stayed in February 2024
Reviewed: 4 March 2024
Joanne
United StatesN/A
Everything!!!!
Stayed in March 2024
Reviewed: 12 November 2023
Donna
United StatesNothing
Staff was friendly and efficient.
Stayed in November 2023
Reviewed: 6 November 2023
Jeff
United StatesThere is no full-size mirror
The staff working in the bistro the morning of November 5, 2023. They were fast, efficient and very polite and professional.
Stayed in November 2023
Reviewed: 5 November 2023
Hai
CanadaBreakfast is not included in the price.
The rooms were big and clean. Very modern and nicr.
Stayed in August 2023
Reviewed: 21 October 2023
Stephen
United KingdomRestricted menu
Friendly
Stayed in September 2023
Reviewed: 20 October 2023
Cynthia
United StatesPrice
Nice rooms, well located, room size very comfortable, clean, food available at hotel
Stayed in October 2023
Reviewed: 20 September 2023
Catherine
FijiSpeed of cafe for breakfast
Stayed in August 2023
Reviewed: 1 September 2023
Danni
United StatesNo changing table in the lobby bathrooms
Very clean and modern, responsive and friendly staff, comfortable and secure
Stayed in August 2023
Reviewed: 28 August 2023
Marissa
United Statesloved everything
Best Marriott I’ve stayed at! Cleanest and beautiful modern hotel rooms! staff was great from check in to coffee/ bar service
Stayed in August 2023
Reviewed: 14 August 2023
Matthew
United StatesDidn't care for being awakened, at 135am, by Gunfire outside hotel!! Rochester has issues all over the City!! It's seems like wild west, on motorcycles, scooters, quads etc... Would never return to Rochester unless I had to...
Clean and comfortable. Bistro was Great!
Stayed in August 2023
Reviewed: 4 August 2023
Bechtold
United StatesWish they offered a special rate for multiple nights.
The staff was very pleasant and helpful. The room was spacious and comfortable!
Stayed in August 2023
Reviewed: 29 May 2023
Delphine
United StatesI didn’t find anything real to complain about. All issues small, like we had 3 people in the room and the pull out bed was not made, but I’m not sure a hotel like this does this for you anyway.
The hotel is modern and clean. Location is close to downtown and close to restaurants. The drive to University of Rochester area less than 10 minutes. There is a bar downstairs.
Stayed in May 2023
Reviewed: 12 April 2023
Parthesh
Indiai would prefer a proper restaurant as opposed to a bistro which was open for a limited time as well as with few options.
Stayed in March 2023
Reviewed: 24 February 2023
Mireya
Puerto RicoWe loved everything about this hotel
Courtyard Rochester Downtown was the best place to stay for visiting Colleges with our daughter. The hotel looks just like new, it’s beautiful ,the room was as beautiful, spacious, confortable, and super clean. The staff was super nice and helpful. We loved that there were lots of places to eat and hang out just crossing the street, also that it had a parking lot for our rented car and an ease ride from the hotel to both Colleges that we visited. I would highly recommend this hotel and will definitely come back
Stayed in February 2023
Reviewed: 22 February 2023
Shannon
United Statesroom was very clean and staff extremely friendly
Stayed in January 2023
Reviewed: 21 February 2023
Sonsera
United StatesBeing able to snag a small breakfast was very convenient since there was a bistro in the lobby. The location of the Courtyard Downtown Rochester was perfect because there were numerous places to eat in the area that were close whether you chose to drive or walk. I was very impressed with the security of the facility for example you needed a key card to access any of the guest facilities such as your room or the activity center or Etc. The hallways and lobby area had such a refreshing sent throughout . If we are ever in the area in the future this hotel will definitely be my Top Choice to visit.
Stayed in February 2023
Reviewed: 4 February 2023
Sitraka
Canadanothing!
property was much better than expected!very good price/quality ratio. Very Clean, well located,staff was nice.Recommanded and will go back for sure.
Stayed in January 2023
Reviewed: 22 January 2023
Jessica
United StatesVery modern and clean. Close to lots of dining options, on site parking, felt safe and secure.
Stayed in January 2023
Reviewed: 30 December 2022
Dana
Czech RepublicI don't have a single negative comment
Very clean, well-furnished rooms. Pleasant staff, large selection for breakfast. Near the centre.
Stayed in December 2022
Reviewed: 27 December 2022
Meghan
United Statesvery clean and all of the staff were wonderful
Stayed in November 2022
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