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Reviews of Courtyard San Jose Cupertino 3 stars

10605 North Wolfe Road, Cupertino, CA 95014, United States

#5 of 7 hotels in Cupertino

Guests' Choice

Review score

Based on 75 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.6

  • Location

    8.6

  • Facilities

    8.4

  • Staff

    8.6

  • Value for money

    8.3

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Showing 1 – 25

  • Reviewed: 24 July 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • One-Bedroom King Suite
    • Stayed 5 nights

    Carpets are looking a little dingy

    Only use the coffee service - which I greatly appreciate

    Stayed in June 2023

  • Reviewed: 30 June 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 7 nights
    • Submitted via mobile

    Close to where we needed to be and easy access.

    Stayed in June 2023

  • Reviewed: 12 September 2022

    9.0
    Other than not being compensated with 2 bottles of water for our room phone not working, all was ok
    • Leisure trip
    • Family with young children
    • King Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    The phone (landline) in our room didn’t work. I had to go to front desk twice Saturday night to ask for blanket and again about breakfast. I forgot to mention to the night crew. I mentioned the phone issue this morning to the employee, she didn’t seem to care much. I then asked if we could at least get two bottles of water due to the inconvenience of the phone not working. She said no and that the bottled water was for guest that were checking in and not leaving. She directed us to the water in the pitcher. We had a long journey home and really didn’t want the water in a cup.

    Didn’t have breakfast. The location was great. Very close to the freeway

    Stayed in September 2022

  • Reviewed: 5 September 2022

    9.0
    Great hotel
    • Leisure trip
    • Family with young children
    • King Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    The bed was VERY firm which caused me to wake up in pain. The fold out couch bed was nice but the mattress was very thin and you could feel the metal bars which is fine for children but definitely not for adults.

    Our stay was great, she facilities were easy to navigate and it was very clean.

    Stayed in September 2022

  • Reviewed: 27 April 2022

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • King Room with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Good access point

    Stayed in April 2022

  • Reviewed: 1 April 2022

    9.0
    Nice hotel, friendly staff.
    • Leisure trip
    • Couple
    • King Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Bed & pillows could have been more comfortable.

    Close to freeway. Very nice staff. Nice size room.

    Stayed in January 2022

  • Reviewed: 24 February 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds
    • Stayed 3 nights
    • Submitted via mobile

    to much noise around my room

    it’s good the place

    Stayed in February 2022

  • Reviewed: 15 February 2022

    8.0
    It was good.
    • Leisure trip
    • Couple
    • King Room with Sofa Bed
    • Stayed 1 night

    It would have been nice to have a refrigerator.

    Breakfast was good. We liked the menu options. The food was good, not great. The shower was beautiful. Liked the soap, shampoo in th shower. Nice clean room.

    Stayed in February 2022

  • Reviewed: 10 January 2022

    9.0
    The room served its purpose.
    • With a pet
    • Leisure trip
    • Couple
    • King Room with Sofa Bed
    • Stayed 4 nights
    • Submitted via mobile

    $150.00 for a dog and not getting it back if room ok, is a bit excessive. I thought that breakfast was complimentary, but found out otherwise.

    Location and cleanliness.

    Stayed in January 2022

  • Reviewed: 31 October 2021

    8.0
    The location was perfect for our trip. The location was clean and the staff was excellent.
    • Leisure trip
    • Couple
    • King Room with Sofa Bed
    • Stayed 3 nights

    The water pressure in the shower was very low. I also disliked the sliding 'pocket' door on the bathroom.

    The staff was very courteous and helpful. We stayed three days at the location and the staff provided us extra towels without us asking, which was very nice.

    Stayed in October 2021

  • Reviewed: 25 October 2021

    8.0
    Very good
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 3 nights
    • Submitted via mobile

    elevator is filthy

    hand sanitizer dispensers everywhere

    Stayed in October 2021

  • Reviewed: 3 October 2021

    7.0
    Good
    • Leisure trip
    • Family with young children
    • King Room with Garden View
    • Stayed 6 nights
    • Submitted via mobile

    No microwave. I asked for no down pillow and that was on the bed. Was charged for a pet fee but no where in the check in sheet or In the rooms does it say you couldn’t have visitors who stayed in the same hotel with their paid pet come visit you in your room. Most likely will not stay there again.

    Location

    Stayed in September 2021

  • Reviewed: 25 August 2021

    8.0
    Very clean nice service great enviorment
    • Family with young children
    • King Room with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    Hard to find parking

    I like how it wasn’t very dirty and not a lot of noise outside

    Stayed in August 2021

  • Reviewed: 23 July 2021

    8.0
    Good Value, Good (expensive) Food, Uncomfy Bed.
    • Leisure trip
    • Family with young children
    • King Room with Sofa Bed
    • Stayed 1 night

    My biggest complaint, is our room had a strange smell, like the prior occupant had possibly vomitted and the odor persisted after cleaning. (Or like a dead rat somewhere in the a/c system). Also, The bed wasn't very comfortable, enough so my husband moved to the pullout bed in the middle of the night. Otherwise, everything else was fine.

    I really liked the common areas. The lobby had plenty of seating with multiple outlets. The courtyard was inviting, with seating around a gas fire pit and a large pool. They have a Cafe style food and coffee bar in the lobby where you can purchase breakfast or Starbucks coffee. I will say, the food was delicious, albeit a tad expensive. Our room was spacious, and I really liked the shampoo/conditioner/body wash dispenser in the shower.

    Stayed in July 2021

  • Reviewed: 29 June 2021

    7.0
    Good
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite
    • Stayed 3 nights
    • Submitted via mobile

    Booking showed pool on premise, but the pool was under construction, we could not access it. The dinner was closed, and there's lots of noise from the 280 highway, you can't open a window at night. I don't think that the cleaner did a good job fixing the room as well.

    Price was fair. Good suite for family.

    Stayed in June 2021

  • Reviewed: 18 June 2021

    8.0
    comfortable stay in the middle of convenience
    • Leisure trip
    • Couple
    • King Room with Garden View
    • Stayed 1 night

    Limited services due to the pandemic

    Location

    Stayed in June 2021

  • Reviewed: 28 May 2021

    7.0
    Good
    • Leisure trip
    • Family with young children
    • King Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    The location

    The staff

    Stayed in May 2021

  • Reviewed: 10 September 2023

    6.0
    Ok
    • Leisure trip
    • Family with young children
    • King Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Construction was not mentioned when booking hotel. Workers nearby started extremely early on a Saturday morning. Pillows smelled like they had not been washed. Bathroom floor had hair, very apparent it was not cleaned and shower could use a scrub. Light near bed burned out and didn't work, no bathroom amenities ex. Lotion, q-tips, cotton balls etc. Did have a pump station for shampoo etc but very drying and the smell primarily for a man. Didn't know you could ask for water, lotion etc until I left. No sign saying if you need water bathroom items please call front desk. Feels like they are hiding them to save money.

    Convenient to wedding venue. Good parking.

    Stayed in September 2023

  • Reviewed: 26 February 2023

    10
    My stay was just about perfect.
    • Leisure trip
    • Solo traveller
    • King Room with Sofa Bed
    • Stayed 1 night

    I loved everything!

    The staff went above and beyond and were extremely helpful. In addition, the hotel itself is exceptional and comfortable.

    Stayed in February 2023

  • Reviewed: 15 December 2022

    2.0
    Disappointed in the staff at the location hope it improves
    • Leisure trip
    • Family with young children
    • King Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Staffing was not the normal Marriott hotel services I was used to.

    I was in California, trips to that area always seem good for the location

    Stayed in December 2022

  • Reviewed: 5 October 2022

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • King Room with Garden View
    • Stayed 1 night
    • Submitted via mobile

    Staff wasn't very helpful when my children and I were locked out of my room in wet swim suits.

    Stayed in August 2022

  • Reviewed: 15 August 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Need more help In restaurant. The young lady did a good job but could have used help. More efficient

    We had a quick breakfast that was good. Need more help on weekends.

    Stayed in August 2022

  • Reviewed: 9 June 2022

    4.0
    Ok for 1 night
    • Leisure trip
    • Couple
    • One-Bedroom King Suite
    • Stayed 1 night
    • Submitted via mobile

    booked a suite 2 months in advance but wasn’t available. Quiet hours is not enforced, people were laughing at the pool until at least midnight. Bed wasn’t that comfortable and not ventilation in the bathroom.

    Quiet location, easily accessible.

    Stayed in June 2022

  • Reviewed: 22 May 2022

    3.0
    Poor
    • Leisure trip
    • Family with young children
    • King Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    The bed was as hard as a rock . worst night sleep i ever had . I've stayed at other courtyard hotels and always had a cozy bed to sleep in . this time not . next time I'm in the area I'll stay somewhere else .

    The hotel was beautiful and clean . friendly staff .

    Stayed in May 2022

Showing 1 – 25

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