1102 N West Street, Wilmington, DE 19801, United States
#8 of 15 hotels in Wilmington
Guests' ChoiceBased on 109 hotel reviews
8.0Cleanliness
8.6
Comfort
8.6
Location
8.5
Facilities
8.2
Staff
8.8
Value for money
8.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 1 August 2023
Beth
United StatesThe room with the wall view from the window
Close to the event doing held in the area
Stayed in July 2023
Reviewed: 22 May 2023
Kathy
United StatesThe parking garage was close to the hotel but we needed to go back to our car at night and walking out of the hotel around the corner was intimidating. T
The staff was very helpful and friendly. The location was prefect for our needs. The room was clean.
Stayed in April 2023
Reviewed: 24 April 2023
Heather
United StatesRooms were tight in the doorway, bathroom and sink area… yet tons of empty space near windows? for 3 people using bathroom, shower and sink it got tight and crowded
The staff was the friendliest staff I have come across in a long time traveling.
Stayed in April 2023
Reviewed: 10 February 2023
Michele
United StatesBed was a little hard but it was descent
The staff was awesome and the room was great
Stayed in January 2023
Reviewed: 23 January 2023
Krystahl
United StatesThe area but mostly the employee (Carmella). She was very helpful and nice.
Stayed in January 2023
Reviewed: 1 July 2022
Katarzyna
United StatesVery friendly and accommodating staff at the front desk throughout the stay. Lady at the cafeteria not so much (which was the only minus during the stay). Overall definitely a good place and worth recommending. Nice hotel if you want to have a proper quiet stay and rest.
Stayed in June 2022
Reviewed: 30 June 2022
Alexandra
United Statesi didn’t like that the breakfast options were limited
i liked the cleanliness and bed was very comfortable
Stayed in June 2022
Reviewed: 8 June 2022
Rochon
United Statesa pool maybe , more local happenings maybe
the town seemed a bit depressed and the family was not expecting that ...
Stayed in May 2022
Reviewed: 24 May 2022
Xtalperry
United StatesThe location was hard to find at first and then parking was disaster for someone disabled. I had to walk what felt like a mile to get to my room daily from the parking garage. The parking had disabled the furthest away frim the exit.
The hotel was clean inside.
Stayed in May 2022
Reviewed: 23 April 2022
Maryann
United StatesNothing
This hotel has a great location. Parking is very handy and easy to use. Rooms are large, very clean and comfortable.
Stayed in April 2022
Reviewed: 10 February 2022
Cindy
United StatesThe walls seemed very thin. We could hear everything.
Location was great for walking to restaurants. The staff was VERY attentive and friendly.
Stayed in February 2022
Reviewed: 27 January 2022
Brutus
United StatesEverything was excellent
Customer Service is always 5 star
Stayed in January 2022
Reviewed: 24 December 2021
Tropin
United StatesToo little staff. often only one person to handle everything
everything was fine
Stayed in November 2021
Reviewed: 12 December 2021
Gregory
United StatesNo direct accessibility to parking lot. Also was given room next to elevator
Close to The Grand n Playhouse n bar/restaurants
Stayed in December 2021
Reviewed: 15 November 2021
Mark
United StatesI was disappointed at the limited selection of products available for purchase. And iif you are putting a coffee machine in the room, you should also supply things like creamer and sweeteners.
Didn't have breakfast. I liked the location and found the staff to be very friendly and helpful.
Stayed in November 2021
Reviewed: 8 November 2021
Alexei
United StatesNo change in towels nor service with bed sheets/blankets during my 2 night stay.
Everything was OK.
Stayed in October 2021
Reviewed: 28 October 2021
Maryann
United StatesEverything was fine. I did not experience any problems.
I did not eat breakfast, but it was available
Stayed in October 2021
Reviewed: 23 August 2021
Ellen
United StatesLocation was ok - not in walking distance of much - we had a car so that was not too big of a deal breaker.
Was fine for a night's stay. comfortable, clean. Staff very helpful and friendly.
Stayed in August 2021
Reviewed: 10 August 2021
Michael
United StatesMicrowave breakfast
Quiet and convenient location
Stayed in August 2021
Reviewed: 30 July 2021
Paul
United StatesNot a lot of choices for places to dine in the area
Location was good just wish there wear more attractions in the area
Stayed in July 2021
Reviewed: 17 July 2021
Maggie
United StatesThe staff were wonderful! Had a great time! Had a perfect outdoor setting to relax
Stayed in June 2021
Reviewed: 24 June 2021
Anthony
United StatesN/a
Convenient in great location from highway
Stayed in May 2021
Reviewed: 20 June 2021
Deborah
United StatesHad to pay for parking in near by parking garage…. Walking back to hotel from garage at 11pm felt sketchy
Cleanliness
Stayed in June 2021
Reviewed: 13 June 2021
Stephen
United StatesI was in a room that backed up to the elevator shafts. Whenever the elevator would come up to my floor, if I was propped up in the bed, I could feel the vibrations.
The hotel was quiet. The hotel was smaller than expected.
Stayed in June 2021
Groß Wittensee, Germany
Bodrum City, Turkey
Tarancón, Spain
El Calafate, Argentina
Noiseux, Belgium
Ubiarco, Spain
Lignano Sabbiadoro, Italy
Bromley, UK
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content