700 Monticello Avenue, Norfolk, VA 23510, United States
#25 of 43 hotels in Norfolk
Guests' ChoiceBased on 503 hotel reviews
6.1Cleanliness
6.9
Comfort
6.9
Location
7.4
Facilities
6.4
Staff
7.5
Value for money
6.4
Free WiFi
7.9
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End of dialog contentReviewed: 25 May 2024
Samantha
United StatesDidn’t think I would have to pay parking for somewhere I paid to stay. Not even a complimentary breakfast. I wasn’t very impressed over all. Staff wasn’t very outgoing or friendly.
Being walking distance from my concert.
Stayed in May 2024
Reviewed: 21 May 2024
Hancock
United StatesBathroom was tiny. Full beds not as comfortable as queen beds would have been. Lots of hallway noise. Outside door handle/lock was pulling away from the door (not safe). No coffee available. No free breakfast.
Room was clean and comfortable. Staff was nice.
Stayed in May 2024
Reviewed: 13 May 2024
Alicia
United Statesit was very hard to get in our room reach time. either the keys did not work or the device you put the key in is broken
the staff was amazing very friendly
Stayed in May 2024
Reviewed: 13 May 2024
Kearnda
United StatesNo microwave in room when there is a picture with mini refrigerator with a microwave on top (false advertising) I traveled with my toddler so it made it hard for me to go all the way down to the lobby to stand in line to use microwave. The water pressure in the shower was horrible there was more water coming from the sink instead
The bed was comfortable
Stayed in May 2024
Reviewed: 8 May 2024
Sonja
United StatesParking to expensive No water pressure and took too long for water to get hot Room wasn’t all that greatly cleaned Air conditioners , iron board and desk were falling apart Bed was comfortable Lobby looked great
Location was great ! Onsite restaurant was good and server very friendly Food to expensive for quality Silverware wasn’t clean-asked for plastic Pool was horrible
Stayed in May 2024
Reviewed: 6 May 2024
Tyler
United StatesYou have to pay for your own parking
Stayed in May 2024
Reviewed: 5 May 2024
Joanna
United StatesDon’t like the parking fee
Close to everything.
Stayed in May 2024
Reviewed: 2 May 2024
Allen
United StatesThe first room had a loud knocking sound and it was very disruptive so we moved to another room.
Stayed in April 2024
Reviewed: 26 April 2024
Eldon
United Statesneeds a lot of TLC. The bathroom was clean in a half a$$ manner, and the guy at the front desk was rude.
Took a cruise out of Norfolk, and the location was perfect.
Stayed in April 2024
Reviewed: 22 April 2024
James
United StatesHeat did not work properly. Toilet had to be watched since he handle stuck in the down position and the flapper valve would stick open. Refergerator was not attacked to wall one leg was missing which caused it to tip forward when door was open
Closeness to the Scope arena.
Stayed in April 2024
Reviewed: 15 April 2024
Harris
United StatesThat I had so many problems from the time I got there.
It was a beautiful hotel. The bed was very comfortable and the staff was hospitable.
Stayed in April 2024
Reviewed: 8 April 2024
Mckenna
United StatesThere was basically a frat party in the hall and surrounding rooms on our last night. Every time I asked the desk for something I'd have to come back later to retrieve it or they didn't have it at all. Ie. A forgotten toiletry, clean towels
Great location. Easy parking
Stayed in April 2024
Reviewed: 8 April 2024
Danielle
United StatesIt didn't have enough handicap accessible doorways. It smelled like smoke as they let the guess smoke right outside the front door. The room walls were paper thin. I could hear through the wall and unable to sleep as the guest next door talked all night. The cleaning staff didn't come to change out dirty towels.
Location to the event I was attending. Breakfast was included.
Stayed in April 2024
Reviewed: 7 April 2024
Lynn
United StatesToilet seat was very loose. The sink faucet did NOT have a washer in it, so the water came out so fast that it splashed everything.
Location
Stayed in April 2024
Reviewed: 7 April 2024
Alexis
United StatesWeed smell in the hallway. The ramp to parking is very narrow.
Aesthetics in the lobby were nice. The bed was comfortable.
Stayed in April 2024
Reviewed: 31 March 2024
Akeem
United StatesThey did not thoroughly and properly go through the reservation process, charged my card twice, then held my deposit over a week after my stay.
Stayed in March 2024
Reviewed: 4 March 2024
Jason
United StatesNo usb outlets in rooms to charge phones and electronics
Location
Stayed in March 2024
Reviewed: 16 February 2024
Sarah
United StatesWe had to switch our room because of the something out side our door making a lot of noise - vent/heating/cooling. The decor is really bizarre and kind of eerie. The parking is ridiculous (a long flight of stairs up to the lobby) and you have to pay for it. If you don't have someone to watch your luggage so you can drop it before parking, you'll be hauling your bags up outside stairs.
Stayed in January 2024
Reviewed: 25 January 2024
Patricia
United StatesThe doors are kind of loud when they closr
Clean room, friendly staff, comfortable beds
Stayed in January 2024
Reviewed: 15 January 2024
Rolanda
United StatesRoom temperature in room too cold and not enough towels or wash cloths.
Enjoyed the clean room and comfortable bed.
Stayed in January 2024
Reviewed: 11 January 2024
Shuttleworth
United StatesThe price of the facility and there was no breakfast and you had to pay for parking. Our electric kept going off. The safes never worked. We found wrappers from the previous people who stayed in the room under the bed.
It was clean
Stayed in January 2024
Reviewed: 3 January 2024
Patricia
United StatesLoud party on the hall and the all yhedoors were very loud when they closed . Couldn't get tv to work
Clean facilities and room comfy bed
Stayed in December 2023
Reviewed: 29 December 2023
Wells
United StatesThe floor had not been swept.
Stayed in December 2023
Reviewed: 27 December 2023
Joan
United StatesNot sure6
There was no breakfasting
Stayed in December 2023
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