5555 Hazeltine National Drive, Orlando, FL 32812, United States
#214 of 391 hotels in Orlando
Guests' ChoiceBased on 415 hotel reviews
8.0Cleanliness
8.5
Comfort
8.4
Location
8.9
Facilities
8.2
Staff
8.7
Value for money
7.8
Free WiFi
8.4
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End of dialog contentReviewed: 9 May 2024
Sheena
United KingdomNothing!
Staff were helpful and friendly. Good food in the bar/ restaurant. Lovely to get an upgrade without asking
Stayed in May 2024
Reviewed: 11 November 2023
Barry
United StatesThere was a room mix-up on arrival but was promptly taken care of. So this really isn't a complaint!
Great restaurant and breakfast, clean and very comfortable room with all amenities and a great view. Great friendly staff. Courtney at front desk took good care of us.
Stayed in November 2023
Reviewed: 30 October 2023
Wayne
CanadaWe liked it all
Close to airport
Stayed in October 2023
Reviewed: 26 October 2023
Octavia
United StatesThe bathroom was to small toilet was dirty and the AC was not cold it got hot in there
The view and how clean and fresh it smelled
Stayed in October 2023
Reviewed: 6 October 2023
Myrna
United StatesThe A/c wasn't working
The location
Stayed in September 2023
Reviewed: 5 October 2023
Johanna
United StatesBalconies are not outdoor balconies. Breakfast was a very minimal and typical buffet style breakfast and not worth the price at all!
It was very clean, staff was courteous, and pool area is nice.
Stayed in October 2023
Reviewed: 22 September 2023
Timothy
United StatesCharges for parking
The pool and restaurant were comfortable and fun.
Stayed in August 2023
Reviewed: 13 September 2023
Jehonathan
United StatesDidn’t like the fact that we had to pay for parking. I didn’t mind the valet but parking in a hotel should be free.
Stayed in September 2023
Reviewed: 10 September 2023
Leslye
United StatesOnly had a bagel for breakfast, it was kind of stale.
Great location for our needs
Stayed in September 2023
Reviewed: 6 September 2023
Lucinda
United KingdomWe did ask for a pack and play the second stay on the booking and in person (8pm) but never turned up so my son ended up in my bed as I was too tired to ask again and didn't want anyone knocking on the door too late
Good value Friendly staff Tasty cookies Free shuttle was brilliant Yummy breakfast - great selection
Stayed in September 2023
Reviewed: 4 August 2023
Benedict
JapanThe bathroom or even the room looks old. But spacious and clean.
My husband d and I was comfortable with the bed and pillows
Stayed in August 2023
Reviewed: 18 July 2023
Darica
United StatesBath tub was rusted.
Cookies were delicious. Bed was comfy. Staff was helpful and nice. Great channel selection.
Stayed in July 2023
Reviewed: 5 June 2023
Michael
United StatesNoisy A/C fan. Sounded like somebody playing bongo drums until I turned it off.
N/A
Stayed in June 2023
Reviewed: 2 April 2023
Kathleen
United Statesthe room is old needs updating. the pool area was old and unkept. lounge chairs broken and cushions stained and ripped.
very good location to restaurants and 5 minutes to airport. had shuttle that runs every 15 minutes to airport. the shuttle driver and hotel staff were pleasant.
Stayed in April 2023
Reviewed: 22 February 2023
Jennifer
United StatesHave to pay for parking
loved all the windows and pool area was nice. Enjoyed the cabanas
Stayed in February 2023
Reviewed: 15 February 2023
David
AustraliaWe used this hotel for convenience, arriving late in the evening after our arriving flight. We hoped to get room service and were a bit surprusied to hear there was none, but were then pleased that the bar was open late and served food. The service and food was pretty good, just what we needed after a long flight.
Stayed in January 2023
Reviewed: 23 January 2023
Marie
United StatesThe restaurant was not open, had to wait forever for airport shuttle. Walked to convenience store. We had to have food delivered to us.
Stayed in December 2022
Reviewed: 2 January 2023
Claudia
United Statesextra money for parking
nice and clean
Stayed in January 2023
Reviewed: 31 October 2022
Derrick
United StatesI never like having to pay to park somewhere I’ve already paid to be. but the people who work there have nothing to do with that policy so I didn’t complain or show distain. I’m a taller person 6’4, but the shower head being as low was it was, wasn’t the ideal thing. again nothing they staff could do so nothing to complain about really.
the staff was excellent. everything was clean, and I never felt crowded even though it seemed to be packed.
Stayed in October 2022
Reviewed: 9 October 2022
Angela
United Kingdomnothing was all ok
Breakfast was very good but toaster needed updating. Food was fresh and tasty
Stayed in October 2022
Reviewed: 19 September 2022
Kay
BahamasAwesome
Stayed in September 2022
Reviewed: 19 September 2022
James
United StatesNothing major
Comfortable, restaurant staff friendly
Stayed in September 2022
Reviewed: 27 August 2022
Wandalee
United StatesAfter I paid in cash your hotel billed my credit card the Ecole amount I paid in cash. Unexcepatable
I love the chocolate cookies they give out at the front desk.
Stayed in July 2022
Reviewed: 16 August 2022
Kathy
United StatesThe balcony to our room looked out over the lobby, the sounds from the lobby echoed to our room. Never seen a balcony to the lobby.
Room was clean and the bed was comfortable. Warm cookie at check in was great!
Stayed in August 2022
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