8000 Merriman Road, Romulus, MI 48174, United States
#11 of 26 hotels in Romulus
Guests' ChoiceBased on 115 hotel reviews
7.7Cleanliness
8.4
Comfort
8.2
Location
8.6
Facilities
8.2
Staff
8.4
Value for money
7.5
Free WiFi
7.1
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End of dialog contentReviewed: 16 April 2024
David
United StatesI was double charged. Not just a pending hold but both the Booking and hotel charges went through. I called the hotel and spent 20 minutes on hold getting it sorted out. They apologised and said they would fully refund me, minus a $5 “tourism fee”. I laughed, and requested my FULL refund as they already received the “tourism fee” on the first charge. The staff member seemed surprised I wanted my full refund. BANANAS.
Check in was smooth. Clean and comfortable rooms. Close to the airport and rental car return zone.
Stayed in April 2024
Reviewed: 17 January 2024
John
United KingdomRoom was quite basic but clean.
Comfortable room although it was quite basic. Staff were helpful although my key failed to work several times. Dining area was nice, immaculate as were all utensils, glasses, bottles etc. Dinner was exceptional
Stayed in January 2024
Reviewed: 14 December 2023
Thomas
United StatesThe place is due for modernization
Complete and organized facilities
Stayed in December 2023
Reviewed: 26 August 2023
Vanetia
United StatesBreakfast! Ran out of coffee on both mornings, considering we were there for a conference staff should’ve been more attentive. Food was not great and the grits were way to watery couldn’t even eat them.
Beds were very comfortable; the room was nice overlooking the pool and atrium. Visited the bar one night for drinks and a light meal, service was good.
Stayed in July 2023
Reviewed: 30 July 2023
Karen
United StatesNot enough parking.
The pool is in the center of the motel. The glass above the pool so you could see the sky and clouds. The spacious lounge area. The staff was polite and courteous.
Stayed in July 2023
Reviewed: 20 July 2023
Tammy
United StatesMary who checked us in was amazing. We had spent 7 hours at DTW with the day ending in a cancelled flight at 1:15am. Mary greeted us with a smile in the middle of the night and was the only positive person we encountered the entire day. Her upbeat personality made things a bit better.
Stayed in July 2023
Reviewed: 13 February 2023
Rebecca
United StatesIt was a little pricey for one night but we paid for the convenience.
We stayed here one night to make it easier for us to catch our early flight at DTW. The staff was friendly and helpful, the room was clean and comfortable, the price of parking was cheaper than the airport.
Stayed in February 2023
Reviewed: 11 August 2022
Daniel
United Statesrestaurant food quality was low for intended menu - bland rice- freezer taste veggies - overcooked salmon not open for lunch
comfy quick access to airport good shuttle
Stayed in August 2022
Reviewed: 7 July 2022
Ed
United StatesThey tacked on a "tourist or airport fee" that we were not aware of, as we left. First time we have seen that.
clean, good location, good food
Stayed in June 2022
Reviewed: 15 April 2022
Terri
United StatesBetter meal menu at night
Breakfast was very good. Staff is friendly and fantastic
Stayed in April 2022
Reviewed: 6 April 2022
Carrie
United StatesGood
Stayed in March 2022
Reviewed: 30 March 2022
Timoty
United StatesThere is nothing i didn't like. Very pleased Will be back again
Very quick check in process after a long flight. The shuttle service was on time and frequent. Didn't ever have to wait long for it to be where it was suppose to be.
Stayed in March 2022
Reviewed: 24 March 2022
Jackson
United StatesPool and Jacuzzi were filthy, food everywhere and poop in the pool.. jacuzzi water was turning a faint brown color. They need staff to monitor and clean every 30 min to a hour there.
I love the modern set up. Very big, full breakfast available and the rooms were spacious with beautiful bathrooms.
Stayed in March 2022
Reviewed: 24 January 2022
Elliott
United StatesFor the pice breakfast should've been included.
Staff was nice.
Stayed in January 2022
Reviewed: 2 November 2021
Carrie
Canadaprices at the corner area for snacks and drinks was expensive
food in Restaurant was very good, staff friendly, clean and comfortable stay.
Stayed in October 2021
Reviewed: 5 August 2021
Anthony
United StatesTheres nothing I didn't like.
The location was great. I didn't eat there we ended up going out to eat.
Stayed in August 2021
Reviewed: 28 July 2021
Rachael
United StatesRoom service was confusing. No clear cut instructions on that how worked. The pool!!! So loud, acoustics were not implemented in the design. To hear grown women yelling in the pool close to 10 and no staff saying be quite was disheartening. I do not like that my review has to be reviewed before posting! Feels constricting.
Great location.
Stayed in July 2021
Reviewed: 19 July 2021
Benjamin
United StatesBilling issues with front desk!
Location was good. Clean hotel.
Stayed in June 2021
Reviewed: 23 June 2021
Tanisha
United StatesTo loud could not sleep doors opening in closing really loud in hard to sleep for that reason
It was really clean
Stayed in June 2021
Reviewed: 8 June 2024
Oussama
Algeriapayed parking Rooms
location breakfast
Stayed in June 2024
Reviewed: 28 May 2024
Kearra
United StatesPower Out
Stayed in May 2024
Reviewed: 25 May 2024
Lisette
United StatesShuttle wasnt running
Clean and updated
Stayed in May 2024
Reviewed: 8 April 2024
Lynsey
United StatesNo free parking for guest, No complimentary breakfast despite the price of the rooms and suites.
Stayed in April 2024
Reviewed: 1 April 2024
Donette
United StatesThe hotel is set up with the common areas in the middle of the structure, with the rooms around them. The noise level in the rooms off the charts high. Every sounds echos up to the rooms, especially from the indoor pool.
The property was clean and in a good location to the airport. The facilities were nice.
Stayed in March 2024
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