455 State Road 84, Fort Lauderdale, FL 33316, United States
#66 of 148 hotels in Fort Lauderdale
Guests' ChoiceBased on 1540 hotel reviews
7.9Cleanliness
8.6
Comfort
8.7
Location
8.5
Facilities
8.2
Staff
8.1
Value for money
7.7
Free WiFi
10.0
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End of dialog contentReviewed: 28 May 2024
Michele
United StatesThat there wasn’t a continental breakfast.
That it had a shuttle to the airport.
Stayed in May 2024
Reviewed: 26 May 2024
Dipankar
IndiaThe bathroom facilities not working properly
The restaurant
Stayed in May 2024
Reviewed: 25 May 2024
Henry
United StatesAppreciated transport to cruise ship
Stayed in May 2024
Reviewed: 23 May 2024
Donald
Trinidad and TobagoDisappointed that I had to pay for parking.
Central location. Restaurant.
Stayed in May 2024
Reviewed: 16 May 2024
Jennifer
United StatesOverall, it was good. They accidentally charged my card twice for the $100 deposit, but that was taken care of right away. I checked in my room and the air was not working so they sent someone to fix it and they thought they fixed it, but when i came back to my room later that night the air was not working again, so they ended up putting me in a different room two doors down.
Stayed in May 2024
Reviewed: 15 May 2024
Jose
United StatesNothing comes to mind
Staff was very friendly and accomodating.
Stayed in May 2024
Reviewed: 15 May 2024
Allan
AustraliaThe first room we were in had an aircon replaced but it was still noisy, waking us up in the middle of the night with a loud noise coming from the aircon again, the same issue as earlier. After a long flight, all we need is a decent sleep, we requested a new room the next day. The bed is too high and likely to break something in your body if you roll over the edge. Not much selection for breakfast.
The hotel's proximity to FLL Holywood Airport and the cruise terminal is good. The issue of checking in/out was sorted out by the manager straight away, dealt with the issue professionally.
Stayed in May 2024
Reviewed: 11 May 2024
Natalee
BahamasNothing to complain about.
Can’t remember if his name was Antoine but when I checked in after 4:pm May 9th 2024 he was the only agent at the desk he was checking in cruise guest, and online bookings, it was busy he was patient and informed us about the amenities with all the activities that was taking place later that evening I went down to the desk and he called me by my name and I was like 👍🏽 had dinner then went for a walk. Make sure if you’re using the shuttle service to sing for it. And the shuttle was on time my overall experience was really good.
Stayed in May 2024
Reviewed: 5 May 2024
Garylj
United StatesShuttle service from airport was unsatisfactory, waited over an hour.
Kiko In the restaurant was an excellent host. Knows how to treat people Coordination of transportation to cruise port was much improved over last time.
Stayed in May 2024
Reviewed: 4 May 2024
Dana
United StatesThere is nothing nearby to walk to. You had to eat on the property or taxi/uber to a restaurant.
It was very close to the cruise port. It had a free airport shuttle and a nice free breakfast buffet. The outdoor patio was very nice as well.
Stayed in April 2024
Reviewed: 3 May 2024
Katie
United StatesThe check in desk was sparsely staffed (usually just 1 person) which lead to long lines and 10-20 minute waits to check in or ask a question. Also the airport shuttle was a bust. We waited 30+ minutes and it never showed and we caught up with some guests who said they waited close to an hour and he never arrived.
Location to cruise port was perfect. And the room itself was clean and comfortable.
Stayed in April 2024
Reviewed: 29 April 2024
Caroline
IrelandToilet emptied all night .flush not working.i got no sleep,dived first day and then needed to be dived 2nd day Manager only offered a change of room .was not helpful
The breakfast was supposed to be covered and I found out not covered when I booked .i booked with the intention that breakfast included
Stayed in April 2024
Reviewed: 26 April 2024
Robert
United StatesAlthough, it was conveniently close to the airport, which we wanted because we had a very early flight the next day, there was nothing else around the area and a lot of construction going on.
It was a one night stay after arriving from our cruise. Very friendly staff, clean and spacious room. My kids enjoyed to pool and the restaurant served very good food. Close to the airport and shuttle to the airport was timely and easy to book.
Stayed in April 2024
Reviewed: 23 April 2024
Keishla
Puerto RicoOur room was close to the street so it was very noisy. Lots of cars and ambulances sirens.
The location is perfect very close to the airport and cruise port. The room was clean, modern and very comfortable.
Stayed in April 2024
Reviewed: 22 April 2024
Judy
United StatesClose to airport and cruise port. Check-in took a bit longer than should have. Only one person working desk. Really should have had more. When the second employee came in to help at the desk, his remark under his breath was louder than I think he meant it to be. There were lots of guests to check in, and I can only assume he wasn't happy about that. But the first gentleman at the desk was working hard and helping people best he could. Within walking distance to very good pizza restaurant. I would suggest taking a Lyft or Uber to cruise port instead of hotel's shuttle.The shuttle charge is $15 per person. It cost us $12 total with a lyft. The room itself was clean and comfortable.
Stayed in April 2024
Reviewed: 20 April 2024
Mayfield
United StatesLarger rooms would benefit from overhead or recessed lighting. Also, a love seat would benefit the accessibility rooms.
Very clean and quiet.
Stayed in April 2024
Reviewed: 17 April 2024
Julia
United KingdomNothing
Large rooms and very comfortable beds
Stayed in April 2024
Reviewed: 12 April 2024
Patrick
CanadaPick up at airport took almost 1 hr.
Very close to cruise port
Stayed in February 2024
Reviewed: 12 April 2024
Richelette
United KingdomWe had to pay for breakfast separately.
Close proximity to cruise port
Stayed in March 2024
Reviewed: 11 April 2024
Mary
United StatesI booked a handicapped room and was disappointed to find its location at the far end of the hall, which was a long, long walk. Terribly inconvenient for anyone with mobility issues. The room itself was not well lit. Better to situate the room close to the elevators, and with more lighting.
Excellent location for anyone traveling to or from the cruise port area.
Stayed in April 2024
Reviewed: 11 April 2024
Barbara
AustraliaThe area surrounding the hotel is quite industrial you have to get taxis to go to the harbour or shops its not pleasant to walk anywhere. The beds were so high I literally couldn't get on without help, but I'm quite short and they were super comfortable.
Close to Airport and Cruise Terminal. The hotel was clean and modern the bathrooms were great with walk in showers not those awful step over bath type.
Stayed in April 2024
Reviewed: 10 April 2024
Anthony
BahamasSome of the staff on the floors either couldn’t or didn’t want to speak English
It was nice and comfortable and convenient
Stayed in March 2024
Reviewed: 8 April 2024
Lepore
United StatesIt was very clean, staff was friendly location was great for our need. And the shuttle driver was exceptional and helpful.
Stayed in March 2024
Reviewed: 7 April 2024
Carol
CanadaThe shuttle service. We contacted the hotel from the airport to arrange for a shuttle. The person we talked to didn’t seem to know anything about a shuttle. We were then told it would be there in 20 minutes. We waited 30 minutes and a shuttle never came. We ended up getting a taxi to the hotel. The the next day when we enquired about the shuttle it was $15.00 a person and a taxi was a flat rate of $20.00. We were very disappointed in the shuttle service.
Stayed in March 2024
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