10889 North De Anza Boulevard, Cupertino, CA 95014, United States
#7 of 7 hotels in Cupertino
Guests' ChoiceBased on 1065 hotel reviews
7.9Cleanliness
8.4
Comfort
8.4
Location
8.7
Facilities
7.9
Staff
8.5
Value for money
8.1
Free WiFi
8.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 16 May 2024
Gregory
United StatesAll elevators inoperable.
Location
Stayed in May 2024
Reviewed: 22 April 2024
E
United StatesA bit run down and only 2 elevators.
The property was cute, quiet and nice.
Stayed in April 2024
Reviewed: 14 April 2024
Nidhi
FrancePool could be cleaner. Breakfast was very very basic with little options (packs of cereals, some fruits,..), didn't have it
Quiet. Plenty of parking place. Next to I280. Spacious room. Drinking water fountain.
Stayed in April 2024
Reviewed: 1 April 2024
Cesar
BrazilThe main elevator was being renovated, once again.
The location is great, close to many important sites.
Stayed in March 2024
Reviewed: 22 March 2024
Lucia
United StatesThe breakfast did not include any hot items. The elevator needs some upkeep.
The size and cleanliness of the room was excellent. Front desk staff was very welcoming.
Stayed in March 2024
Reviewed: 19 March 2024
Lchen
United StatesGoing to the Elevator is not conviene via three stairs duo to the major elevator is repairing.
The breakfast is no hot items. All items are simple no tasty. Last year is much better.
Stayed in March 2024
Reviewed: 18 March 2024
Jim
United StatesOne of the elevators was out of under and there seemed to be no work done on it while I was there. It caused me, as a person with limited mobility, to have to walk the length of the property to use the elevator.
Breakfast was a limited selection continental style buffet. Not a strong offering.
Stayed in March 2024
Reviewed: 8 March 2024
Ashley
United StatesThe carpet was pretty gross most places in the hotel - that could certainly use an upgrade. The breakfast was ok but could've been a little more substantive.
The property was pretty! Everything was clean and neat and people were friendly. It was also in a good location to either go north or south.
Stayed in March 2024
Reviewed: 26 February 2024
Ole
United StatesThe heater / AC unit is VERY loud. The hotel is rather dated...carpet should be replaced first, then other things should be updated. Breakfast was rather wimpy. OK.
Room was nice
Stayed in February 2024
Reviewed: 26 February 2024
Renuka
United StatesBreakfast wasn't that amazing.
Cleanliness, comfort and location.
Stayed in February 2024
Reviewed: 23 February 2024
Rachel
United StatesOnly Elevator that was available didn’t stop on appropriate floors. Left the “do no disturb” sign up multiple days and the room was still serviced despite having the sign out. Hallways are pretty dark at night time.
Location, parking included, no loud noises/parties agreement
Stayed in February 2024
Reviewed: 19 February 2024
Jennifer
United StatesObviously the hotel needs some updating in the public areas. One elevator was not working, had to go up and down steps to get to the second elevator which barely worked,
Room was spacious, well appointed although a full size sofa would have been more comfortable than the small love seat.
Stayed in February 2024
Reviewed: 4 February 2024
Jay
United StatesThere were LED flood lights outside that blasted through the blinds all night. I dont like light when I sleep. Way to much outside like for my room.
Room was nice and comfortable plus 2 free beers at 5pm happy hour.
Stayed in February 2024
Reviewed: 28 January 2024
Shelley
CanadaOur bed tipped backward. We didn't get a chance to tell staff. Although staff at the front desk were friendly. Breakfast in the morning was almost depleted by the time we got to it at 8:30 . No smiles here..
The pool and hot tub area looked nice even though we didn't have time to use it. All in all decent value for the money and location is just 5 min. Drive from downtown.
Stayed in January 2024
Reviewed: 17 January 2024
Michael
United StatesKinda dark in some of the hallways and in the main garden are
Great location
Stayed in December 2023
Reviewed: 8 January 2024
Ducote
United StatesIn the past they have served hot breakfast, there was not a hot breakfast served.
Quiet Room, were able to check in a little early.
Stayed in October 2023
Reviewed: 5 January 2024
Erwin
PhilippinesThe place was very dark at night. The hallways to the rooms were very dimly lit at night and littered with dry leaves. The room, although big, would have been great if they vacuumed the carpet as it was quite dirty, thankfully they were able to supply us with room slippers. Lastly, on weekday mornings, the nearby tire shop can be quite noisy, so you cant really sleep in.
The location was good for us as there were shops nearby.
Stayed in December 2023
Reviewed: 20 December 2023
Rostam
United Stateswe have stayed here for years. Great hotel and value.
Stayed in November 2023
Reviewed: 7 December 2023
Jadrian
United StatesWe stayed at this location last year and the Happy Hour food had a wide variety other than meats/cheeses, there was mozzarella sticks! This year, the Happy Hour food was not as exciting and when we asked for cold chardonnay, we got cold cabernet. Last year the breakfast was INCREDIBLE, two rooms of food including bacon, potatoes, pancakes, etc. This year, the food was not good and not a lot to choose from. We also had to ask 4 times to get towels in the pool area. I finally had to go floor to floor looking for housekeeping to get some. Our kids were cold and ready to get out. That was really disappointing. I also wish there was more water pressure in the shower and the soap dispensers worked.
HOT TUB & POOL & ROBE are awesome! The Happy Hour is a huge bonus and fun! The beds are comfortable, and the room is spacious. The hotel is a great place to stay with reasonable value.
Stayed in December 2023
Reviewed: 14 November 2023
Tiago
CanadaLittle more on the expensive side
Convenient for the work that we needed to complete
Stayed in September 2023
Reviewed: 9 November 2023
Alison
United Statesthey really need to change/clean the hot tub water properly. even after cleaning it was pretty easy to tell the water hadn't actually been drained properly and had a certain smell to it. to be fair, it had been used somewhat often, and there were trees overhead so debris from them would fall in. Still pretty nice. The pool was cleaner. The breakfast area could have also been kept cleaner, but again, this probably had more to do with visitors not being so considerate as there were quite a few over the course of my stay, and people tend not to be so respectful in shared spaces! Food itself was alright, some of it wasn't kept warm properly & I often found eggshells in the eggs lol but they still offered a lot of options and kept things really well stocked! I certainly did not go hungry. little things, little things, but you can tell the people running this place are doing so with a great deal of care.
friendly staff, really kind people, quickly addressed concerns and were very accommodating. Maintained a good rapport with other customers and each other, and people there seemed happy to help with things. The room was comfortable. I needed the ADA accessible room, and it was up to code. Comfortable bed, clean sheets and linens, well-kept bathrooms, etc. The bed was really nice! Which is wild to me, a lot of the time I have spent in hotels that hasn't been the case. Again very clean, well-kept and welcoming. I had a longer stay and was concerned about it not being so great but that was not the case, I was almost a little sad to leave! Staff deserves a raise! or at least a really nice holiday bonus this year. :)
Stayed in November 2023
Reviewed: 9 November 2023
Md
BangladeshBreakfast could be better
Location
Stayed in November 2023
Reviewed: 3 November 2023
Elaine
United StatesThere was a little mold on in the shower. The bed frame was very loud, and the walls where things andnyiu could here everything outside.
Stayed in October 2023
Reviewed: 31 October 2023
Mary
United StatesThe breakfast was terrible. Dried and cold eggs, bean burritos were cold dry and no flavor. There was a non descript salad. Only a couple of breakfast rolls. I’ve stayed here before and the breakfast was wonderful, good variety of items, eggs, potatoes, meats, rolls, yogarts and someone making omlets. The only good thing this time was the coffee. Both my friend and I thought the breakfast was bad.
The room
Stayed in October 2023
De Koog, Netherlands
San Francisco, USA
Bogor, Indonesia
Caen, France
Gambassi Terme, Italy
Rheinhausen, Germany
Daegu, South Korea
Cao Lãnh, Vietnam
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content