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Reviews of Cupertino Hotel 4 stars

10889 North De Anza Boulevard, Cupertino, CA 95014, United States

#7 of 7 hotels in Cupertino

Guests' Choice

Review score

Based on 1072 hotel reviews

7.8

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.4

  • Location

    8.7

  • Facilities

    7.9

  • Staff

    8.5

  • Value for money

    8.1

  • Free WiFi

    8.5

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Showing 1 – 25

  • Reviewed: 3 June 2024

    8.0
    Apart from the reservation/billing ineptitude, it was a very pleasant stay.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights

    Reservation could not be found when checking in. Overcharged by $550 for 2 nights (still trying to get a refund a month later). Elevator broken.

    Free happy hour.

    Stayed in May 2024

  • Reviewed: 28 May 2024

    9.0
    Great value and experience traveling with family
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 3 nights
    • Submitted via mobile

    Unfortunately, the elevators were not working. Carpet is dated and needs replacement. They ran out of coffee cups.

    Great value - size of room, continental breakfast, happy hour, pool, property location, parking.

    Stayed in May 2024

  • Reviewed: 28 May 2024

    9.0
    It was clean and comfortable.
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 5 nights

    Having to always go through the lobby entrance to get to the room. I realize this was a safety precaution but it was inconvenient. Elevator under repair. Coffee was not replaced in my room every day. I don’t drink decaf and I asked the maid to leave more regular coffee, but she didn’t.

    Breakfast was not hot, but many nice cold items juice/fresh fruit/ yogurt/ cereal/ nice pastries/ toaster available.

    Stayed in May 2024

  • Reviewed: 21 May 2024

    8.0
    Location is key!
    • Leisure trip
    • Solo traveller
    • Deluxe Suite
    • Stayed 1 night

    Room towel rack hanging, Breakfast was small for the price of the room. I am not a egg person.

    location

    Stayed in May 2024

  • Reviewed: 16 May 2024

    7.0
    An ok property. Clean enough. Indifferent staff. Served my needs but didn’t do anything to make me say: “I’ll stay her
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    All elevators inoperable.

    Location

    Stayed in May 2024

  • Reviewed: 22 April 2024

    7.0
    Honestly I truly like our stay. It’s a very quiet personal space place. Beds were comfortable, shower head was very nice
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    A bit run down and only 2 elevators.

    The property was cute, quiet and nice.

    Stayed in April 2024

  • Reviewed: 14 April 2024

    8.0
    Good
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 5 nights

    Pool could be cleaner. Breakfast was very very basic with little options (packs of cereals, some fruits,..), didn't have it

    Quiet. Plenty of parking place. Next to I280. Spacious room. Drinking water fountain.

    Stayed in April 2024

  • Reviewed: 1 April 2024

    7.0
    Great location. Only needs a new elevator.
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 7 nights
    • Submitted via mobile

    The main elevator was being renovated, once again.

    The location is great, close to many important sites.

    Stayed in March 2024

  • Reviewed: 22 March 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Executive Two Queens Suite
    • Stayed 1 night
    • Submitted via mobile

    The breakfast did not include any hot items. The elevator needs some upkeep.

    The size and cleanliness of the room was excellent. Front desk staff was very welcoming.

    Stayed in March 2024

  • Reviewed: 19 March 2024

    9.0
    Superb
    • Leisure trip
    • Group
    • Executive Two Queens Suite
    • Stayed 2 nights
    • Submitted via mobile

    Going to the Elevator is not conviene via three stairs duo to the major elevator is repairing.

    The breakfast is no hot items. All items are simple no tasty. Last year is much better.

    Stayed in March 2024

  • Reviewed: 18 March 2024

    7.0
    It was adequate to my needs on this trip.
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 4 nights

    One of the elevators was out of under and there seemed to be no work done on it while I was there. It caused me, as a person with limited mobility, to have to walk the length of the property to use the elevator.

    Breakfast was a limited selection continental style buffet. Not a strong offering.

    Stayed in March 2024

  • Reviewed: 8 March 2024

    8.0
    Nice hotel in a great location for a good price.
    • Business trip
    • Solo traveller
    • King Room
    • Stayed 4 nights

    The carpet was pretty gross most places in the hotel - that could certainly use an upgrade. The breakfast was ok but could've been a little more substantive.

    The property was pretty! Everything was clean and neat and people were friendly. It was also in a good location to either go north or south.

    Stayed in March 2024

  • Reviewed: 26 February 2024

    7.0
    Good
    • Business trip
    • Solo traveller
    • King Room
    • Stayed 2 nights

    The heater / AC unit is VERY loud. The hotel is rather dated...carpet should be replaced first, then other things should be updated. Breakfast was rather wimpy. OK.

    Room was nice

    Stayed in February 2024

  • Reviewed: 26 February 2024

    9.0
    We love this place and visit again.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast wasn't that amazing.

    Cleanliness, comfort and location.

    Stayed in February 2024

  • Reviewed: 23 February 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 5 nights
    • Submitted via mobile

    Only Elevator that was available didn’t stop on appropriate floors. Left the “do no disturb” sign up multiple days and the room was still serviced despite having the sign out. Hallways are pretty dark at night time.

    Location, parking included, no loud noises/parties agreement

    Stayed in February 2024

  • Reviewed: 19 February 2024

    7.0
    Comfortable room, public areas need work
    • Leisure trip
    • Couple
    • Deluxe Suite
    • Stayed 1 night

    Obviously the hotel needs some updating in the public areas. One elevator was not working, had to go up and down steps to get to the second elevator which barely worked,

    Room was spacious, well appointed although a full size sofa would have been more comfortable than the small love seat.

    Stayed in February 2024

  • Reviewed: 4 February 2024

    8.0
    Great hotel, bad outside lights
    • Business trip
    • Solo traveller
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    There were LED flood lights outside that blasted through the blinds all night. I dont like light when I sleep. Way to much outside like for my room.

    Room was nice and comfortable plus 2 free beers at 5pm happy hour.

    Stayed in February 2024

  • Reviewed: 28 January 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Our bed tipped backward. We didn't get a chance to tell staff. Although staff at the front desk were friendly. Breakfast in the morning was almost depleted by the time we got to it at 8:30 . No smiles here..

    The pool and hot tub area looked nice even though we didn't have time to use it. All in all decent value for the money and location is just 5 min. Drive from downtown.

    Stayed in January 2024

  • Reviewed: 17 January 2024

    9.0
    Great room and hotel for the price in an ideal location cant go wrong by staying at this hotel.
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Kinda dark in some of the hallways and in the main garden are

    Great location

    Stayed in December 2023

  • Reviewed: 8 January 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    In the past they have served hot breakfast, there was not a hot breakfast served.

    Quiet Room, were able to check in a little early.

    Stayed in October 2023

  • Reviewed: 5 January 2024

    7.0
    Business hotel with nearby shops.
    • Leisure trip
    • Group
    • Executive Two Queens Suite
    • Stayed 2 nights

    The place was very dark at night. The hallways to the rooms were very dimly lit at night and littered with dry leaves. The room, although big, would have been great if they vacuumed the carpet as it was quite dirty, thankfully they were able to supply us with room slippers. Lastly, on weekday mornings, the nearby tire shop can be quite noisy, so you cant really sleep in.

    The location was good for us as there were shops nearby.

    Stayed in December 2023

  • Reviewed: 20 December 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Executive Two Queens Suite
    • Stayed 1 night

    we have stayed here for years. Great hotel and value.

    Stayed in November 2023

  • Reviewed: 7 December 2023

    8.0
    The pool, hot tub, robe and happy hour are such a nice treat!
    • Leisure trip
    • Group
    • Queen Room
    • Stayed 1 night

    We stayed at this location last year and the Happy Hour food had a wide variety other than meats/cheeses, there was mozzarella sticks! This year, the Happy Hour food was not as exciting and when we asked for cold chardonnay, we got cold cabernet. Last year the breakfast was INCREDIBLE, two rooms of food including bacon, potatoes, pancakes, etc. This year, the food was not good and not a lot to choose from. We also had to ask 4 times to get towels in the pool area. I finally had to go floor to floor looking for housekeeping to get some. Our kids were cold and ready to get out. That was really disappointing. I also wish there was more water pressure in the shower and the soap dispensers worked.

    HOT TUB & POOL & ROBE are awesome! The Happy Hour is a huge bonus and fun! The beds are comfortable, and the room is spacious. The hotel is a great place to stay with reasonable value.

    Stayed in December 2023

  • Reviewed: 14 November 2023

    9.0
    Fit the bill.
    • Business trip
    • Group
    • Executive Two Queens Suite
    • Stayed 2 nights

    Little more on the expensive side

    Convenient for the work that we needed to complete

    Stayed in September 2023

Showing 1 – 25

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