601 Caroline Street, Downtown Key West, Key West, FL 33040, United States
#33 of 47 B&Bs and Inns in Key West
Guests' ChoiceBased on 157 hotel reviews
8.3Cleanliness
8.7
Comfort
8.8
Location
9.5
Facilities
8.5
Staff
8.8
Value for money
7.6
Free WiFi
10.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 18 June 2022
Jennifer
United Statesperfect location, balcony was AMAZING, and we LOVED the character and charm of the place. It was beautiful and historical, just perfect!
Stayed in June 2022
Reviewed: 13 June 2022
Heidi
United StatesTraffic noise. Can’t fix that. Did not keep us awake.
Location was centrally located. Beautiful surroundings. Lush green plantings. Nice balcony. Friendly accommodating staff.
Stayed in June 2022
Reviewed: 11 May 2022
Andrea
United KingdomWe loved our first room but then there was a leak from room above and they had to move us. Second room was not as nice. They offered to deduct $100 from price but they did not. Poor show!
Breakfast was fab and location.
Stayed in May 2022
Reviewed: 14 April 2022
Courtney
United StatesThe check out process was not well managed at all
The location was excellent
Stayed in April 2022
Reviewed: 12 April 2022
Pam
United StatesWall are VERY thin! You can hear EVERYTHING and I mean EVERYTHING in the room next door. Checked out early due to this. Will not return
Stayed in April 2022
Reviewed: 6 April 2022
Patricia
United StatesLove this place!
I’m not much of a big breakfast person, so it was fine for me!
Stayed in April 2022
Reviewed: 7 March 2022
Sara
United StatesRooms a bit small but not terrible.
The bed was very comfortable. Room was pretty clean but could have been a bit cleaner. Great location in proximity to Duval. Welcome cocktail was a plus!
Stayed in March 2022
Reviewed: 20 January 2022
Perry
United StatesStaff
Stayed in January 2022
Reviewed: 19 December 2021
Patricia
United StatesKimpton should not be charging these rates ($3,000+ per week) for a property that is still under construction. There was construction dust in our room and construction noise almost every day we were there. A light bulb burned out and the manager had to contact another local Kimpton to get a bulb.
The location was fabulous as was the swimming pool! Breakfast was good and our room was comfortable. Staff was very helpful. Not all rooms have a place to hang clothes or drawers for clothes. Craig was able to locate us to a room that had a place so you could unpack.
Stayed in December 2021
Reviewed: 3 December 2021
Robert
United Statesnothing
everything
Stayed in November 2021
Reviewed: 18 August 2021
Tim
United StatesNothing. Great place.
Second time staying here. The staff was great when we checked in and out. Even got us fans for our room. Thank you!
Stayed in August 2021
Reviewed: 17 August 2021
Alvydas
LithuaniaNo services - there was no even single cleaning in a 7 days. Air conditioner looks like stolen from history museum, technically though working, but so ancient than it can be a tourist attraction by itself.
Location is the only thing which is accurate in the hotel description. Everything else is far fetched.
Stayed in July 2021
Reviewed: 13 August 2021
Lisa
United StatesPretty, clean, comfortable, excellent service all in one!
Stayed in August 2021
Reviewed: 12 July 2021
Anna
United StatesMy check in occured after hours and the person at the front desk acted like that was an incredible nuisance, even though I had just booked my reservation that evening and could not have checked in earlier. He was extremely unpleasant. While I hoped for a quiet night and had intentionally chosen this hotel because it is off the beaten path, the extremely Loud sound of the wall unit air conditioner made sleeping difficult.
Hotel is well situated.
Stayed in July 2021
Reviewed: 28 June 2021
Tyler
United StatesLiterally nothing. Perfect .
Location, convenience and accessible.
Stayed in June 2021
Reviewed: 11 June 2021
Timothy
United StatesNothing!
Breakfast was good, pool was clean and comfortable Great stay!
Stayed in June 2021
Reviewed: 8 October 2023
Anonymous
United StatesNoisy in the hallways
Location
Stayed in October 2023
Reviewed: 8 July 2021
Anonymous
United StatesLots of street noise first thing in the morning… that is unavoidable.
The staff was so attentive!!!
Stayed in July 2021
Reviewed: 2 October 2023
Anonymous
United StatesGreat place that was quiet but close to town
Stayed in October 2023
Reviewed: 1 August 2023
Anonymous
United StatesThe room we were put in was right next to a busy road and there was constant traffic and noise the entire stay. Wouldn’t stay there again because of that.
The amenities were great
Stayed in July 2023
Reviewed: 27 July 2023
Anonymous
United StatesThe room air conditioning unit was not powerful enough to keep the room cool, making it very uncomfortable.
Location
Stayed in July 2023
Reviewed: 20 May 2024
Neil
United StatesThere are no comments available for this review
Stayed in March 2024
Reviewed: 3 December 2023
Laura
United StatesThere are no comments available for this review
Stayed in November 2023
Reviewed: 20 October 2023
Cara
United StatesThere are no comments available for this review
Stayed in October 2023
Kuching, Malaysia
Albuquerque, USA
Guarujá, Brazil
Prizzi, Italy
Gavena, Italy
Monopoli, Italy
Phuket Town, Thailand
Milan, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content