14901 Dallas Parkway, Dallas, TX 75254, United States
#84 of 171 hotels in Dallas
Guests' ChoiceBased on 106 hotel reviews
7.8Cleanliness
8.3
Comfort
8.3
Location
8.7
Facilities
8.2
Staff
8.7
Value for money
7.9
Free WiFi
6.2
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End of dialog contentReviewed: 13 April 2024
Miriam
United StatesThe music was too loud in all public places, even outside at the pool.
Nice room
Stayed in April 2024
Reviewed: 8 April 2024
Catherine
United StatesThe fact that they charged for WIFi In this day and age I trust it was outrageous !!!
Staff was exceptional
Stayed in April 2024
Reviewed: 14 March 2024
Nadia
United Kingdomtoilet didn't flush, door was broken, bed not changed in 7 nights, breakfast is the same daily.
The staff cannot do enough for you, so helpful, so polite and extremely attentive. The Chef so amazing and the bar staff extremely attentive.
Stayed in February 2024
Reviewed: 28 September 2023
Sherry
United StatesNo shuttle after sight saying 3 miles shuttle provided. No bottle water in room on either days after cleaning. Room was clearly cleaned in a hurry. Not making sure all soaps where replenished on a daily bases. Dirty towels was left in bathtub, so it clearly shows it wasn’t cleaned.
Lots of restaurants nearby in walking distance.
Stayed in September 2023
Reviewed: 25 September 2023
Sherrie
United StatesIn my run room the lights didn't get dark enough..
I love that the hotel is so modern very.
Stayed in September 2023
Reviewed: 2 March 2023
Monica
United Statesfriendly staff, clean rooms, great experience
Stayed in March 2023
Reviewed: 9 December 2022
Kerri
Panamaconvenient
Stayed in November 2022
Reviewed: 6 December 2022
Rowie
United StatesI didn’t like that I asked for a tub. I didn’t get one. There was water by my window. And the elevator wasn’t working from the parking garage and my husband has a heart condition. My total was more than I was told in the confrontation.
Stayed in December 2022
Reviewed: 18 October 2022
Shenay
United StatesFront desk was a little rude
Stayed in October 2022
Reviewed: 4 October 2022
Collins
United Statesthe a/c is at a fixed temperature that was hot at the time i didnt like that I couldn’t adjust it to my comfort
it had food and a bar
Stayed in October 2022
Reviewed: 3 May 2022
Darren
United StatesPool was filthy
Excellent breakfast
Stayed in May 2022
Reviewed: 22 April 2022
Carina
United StatesI was expecting quietness. I could hear people being loud in the hall. The bed was also uncomfortable.
Friendly staff
Stayed in April 2022
Reviewed: 21 April 2022
Kelly
United Statesneeded to provide a pin code for my credit card to pay even though I had the chip AND it was not a debit card.
clean and centrally located for business
Stayed in April 2022
Reviewed: 19 March 2022
Laquandra
United StatesThe mirror right beside the tv...I had a hard time looking at my fits in the mirror in such a tiny space I discovered dirty sheets left in the room
It was clean and updated bed comfortable customer service Excellent
Stayed in February 2022
Reviewed: 24 February 2022
Christian
United StatesOur door battery stopped working because it needed batteries and we had to wait a couple minutes to have it replaced because it wouldn’t scan our cards. Also the elevators aren’t good at all.
It was so beautiful and everything was so clean
Stayed in February 2022
Reviewed: 16 December 2021
Patrick
FinlandShower issue and toilet layzy
Service was good and relaxing atmosfare. Good Breakfast.
Stayed in December 2021
Reviewed: 3 December 2021
Leela
United Statesthere was a strange smoke odor in one of the rooms but staff switched us. just in general it’s older.
staff was so nice and room was blacked out and comfortable
Stayed in November 2021
Reviewed: 29 September 2021
Torrey
United StatesGreat location
Stayed in September 2021
Reviewed: 24 September 2021
Callie
United StatesThere was no place to get water, except the facet. Most places will have two complimentary bottles of water in the room (yes even with Covid I have not stayed anywhere else that didn’t provide this). When that wasn’t available, we went to the area that clearly stated vending machines on our floor to buy some and there was no vending machine. Last ditch effort to get a bucket of ice and the ice machine was out.
The location was great as we were attending a wedding and it was right by the venue. the bar was great, friendly staff and the brisket nachos were delicious!
Stayed in September 2021
Reviewed: 8 September 2021
Tarika
United StatesHow the tv wasnt programmed in our room and that we had to wait over 30 min for someone to come from staff. Extra fees that was told when checkin that Booking.com DO NOT tell you about!
Cleanliness and nice staff. Comfortable beds too.
Stayed in September 2021
Reviewed: 6 September 2021
Sierra
United StatesWorkers weren’t wearing masks Service has changed quite a bit since I last been her and night staff did not seem as excited to welcome guests
It’s beautiful
Stayed in September 2021
Reviewed: 2 September 2021
Christopher
United StatesThe shower was really inconsistent. Frankly the water temperature was always cold, too little pressure and it was pretty disappointing because the rest of the hotel was great. Maybe it was a fluke in that particular room...
great lobby, great staff, room was sizable. The hotel is located really close to a ton of great shopping and restaurants. Coffee shop in the lobby was really a lifesaver as well since I was there for a business conference.
Stayed in August 2021
Reviewed: 17 July 2021
Mariana
United StatesYou had to pay for parking and wifi
Easy access to everything we needed
Stayed in June 2021
Reviewed: 15 July 2021
Dr
United StatesHaving to pay to use WiFi
Free wifi for all guest, not selected based on patronizing.
Stayed in July 2021
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