2493 North Stemmons Freeway, Dallas, TX 75207, United States
#62 of 171 hotels in Dallas
Guests' ChoiceBased on 325 hotel reviews
8.2Cleanliness
8.6
Comfort
8.7
Location
8.6
Facilities
8.4
Staff
8.6
Value for money
8.1
Free WiFi
9.2
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 30 April 2024
Atesha
United StatesI didn’t really care for the location but it was close to the expressway so you could get to places easily!!
The property was clean and the rooms were very nice and spacious!!
Stayed in April 2024
Reviewed: 23 December 2023
Ashley
United StatesThe location
The room was beautiful and clean. Staff was so nice and accommodating!
Stayed in December 2023
Reviewed: 18 December 2023
Edgar
United StatesThe lighting and ventilation in the bathroom was subpar, if not completely absent. The heating and cooling system also seemed in operational, as it is winter and the heat did not turnover.
The cleanliness and aesthetic appeal of the location was very welcoming and serene. There was also a convenience bar for quick snacks and supplies that was useful. We also loved the size of the suite. It was spacious and furniture was well spaced.
Stayed in December 2023
Reviewed: 5 December 2023
Sheila
United StatesDidn't like that we had to pay for parking.
Stayed in December 2023
Reviewed: 26 November 2023
Gabriela
United StatesRoom temperature
Location and price
Stayed in November 2023
Reviewed: 19 November 2023
Karol
United StatesThe food was horrible. It was clearly out of a box or bag.
The staff was amazingly friendly and helpful.
Stayed in November 2023
Reviewed: 15 November 2023
Hilda
United StatesNo continental breakfast. Everything in the hotel is very expensive.
The rooms are spacious and comfortable
Stayed in November 2023
Reviewed: 9 November 2023
Cynthia
United StatesHaving to pay $20 daily for parking.
The hotel is very nice. The cleaning staff was very nice and accommodating and my room was CLEAN!
Stayed in November 2023
Reviewed: 4 November 2023
Scott
United StatesThe suite was a little small for the money.
Front desk were very efficient and friendly. All the other staff were also very friendly and helpful. Would
Stayed in November 2023
Reviewed: 1 November 2023
Benton
United StatesThe hassle I had checking in over card issues.
A very clean room. I was very impressed
Stayed in October 2023
Reviewed: 5 October 2023
Refaei
United StatesComputer not working
Clean
Stayed in October 2023
Reviewed: 16 September 2023
Tyrone
AustraliaAccess to facilities.
Close to the airport
Stayed in September 2023
Reviewed: 9 September 2023
Nancy
United StatesIi had to pay for Uber transportation to the airport since I had be at the airport before your transportation service started
Stayed in September 2023
Reviewed: 7 August 2023
Kimberley
United KingdomThe breakfast was overpriced with a poor selection of food (and you had to request juice or water). The car parking was a faff to sort and expensive.
Room was clean and spacious. The fitness centre was well equipped. Staff were friendly and helpful. Good location, a short drive away from Downtown. You can hear the noise of the traffic though.
Stayed in August 2023
Reviewed: 19 July 2023
Kasheva
United StatesNo ice buckets. And the breakfast was expensive.
Very nice and clean. With an accessible bar area.
Stayed in July 2023
Reviewed: 10 July 2023
Jerome
United StatesThe breakfast was pricey for what was offered on the buffet & parking was also. The mattress for the couch pull out was horrible and we were unable to use it. The bed covering on main bed had a stain also.
Location was good & the room layout was comfortable.
Stayed in July 2023
Reviewed: 4 July 2023
Rene
United StatesThere was no light in the toilet. I requested a light bulb but was never taken care of.
The front desk staff were exceptionally helpful and friendly
Stayed in July 2023
Reviewed: 14 June 2023
Leann
United StatesDid not have breakfast at the facility.
Stayed in June 2023
Reviewed: 29 May 2023
Ashraf
United StatesRestaurant cleanliness not up to the par .Flies sitting on the food at the time of breakfast.Floor was also not so clean
Stayed in May 2023
Reviewed: 19 March 2023
Terri
United StatesI didn’t like that there wasn’t a microwave in the room and the internet wasn’t free.
I loved the layout of the room and space. Everything was comfortable and easy to move around in the room.
Stayed in March 2023
Reviewed: 20 February 2023
Lorena
United StatesThe alarms went off at 2:00Am it was not a good night and a lot of people where scared as well when that happened the elevators stoled working and we had to take the staff elevator because of the emergency.
I liked how clean and well organized thing where as well as how the staff was nice as well , well mannered and liked the location of the hotel.
Stayed in February 2023
Reviewed: 6 September 2022
Orona
United StatesSomething I really did not like was that they give a very small amount of toiletries.
First of all I love the room. I got the king suit. The bed was so comfy. Everything was very clean. The location is perfect if you want to be close to downtown, but not exactly where you need a valet. I highly recommend. Pool I loved. This is the first time I rate a hotel, because of how much I liked it.
Stayed in September 2022
Reviewed: 29 August 2022
Delawder
United StatesWe only stayed one night so that we could catch a flight the next day. The room was excellent for the price and provided a mini fridge, desk, living room, and separate bedroom. I could see us staying here in the future for longer visits to the Dallas area and will definitely consider it in the future.
Stayed in August 2022
Reviewed: 19 August 2022
Brandy
United StatesWe really got there just long enough to sleep and leave. I can't think of anything I'd change for that situation. However, we did decide to have breakfast there. They said they charged for the breakfast so I expected it to be restaurant quality, even diner quality food. However, it was the same, free, continental breakfast we get at other hotels. I would just make the suggestion that the food be improved to merit the charge for it.
The room was great, and the location is very close to the hospital we were there to visit. We arrived late at night, and the night clerk was very helpful when I asked for a handicapped accessable room. We decided to try the breakfast, not knowing what to expect since they charge for it. The service was excellent! The lady attending the dinning area even brought me fresh tomato slices to have with my meal.
Stayed in August 2022
Tambach-Dietharz, Germany
Piano Delle Pieve, Italy
Oludeniz, Turkey
Oludeniz, Turkey
Lyon, France
Gdańsk, Poland
Canggu, Indonesia
Castlebar, Ireland
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content